Overview
Care navigation is aimed at directing patients to the most appropriate healthcare resource, enabling them to receive the required level of care, where they need it and when they need it. This short course provides an overview of the role of the care navigator and the principles of care navigation within general practice.
Objectives
1. Appreciate what is meant by the term care navigation
2. Learn about the competencies of care navigators
3. Understand the care navigation process
4. Gain an understanding of patient perceptions
5. Learn how to recognise red flags
6. Understand the need for confidentiality
Who is this course for?
New and existing staff who are seeking to become care navigators
The Learning Package includes
