Assistant Practice Manager

An exciting opportunity has arisen for a new role of Assistant Practice Manager at Bretton Park Healthcare.

Located over 2 sites in Peterborough, we provide primary care services to approximately 21,500 patients.

The partners are looking for a manager who is analytical and experienced in the management of IT systems, data analysis, public relations, staff management and income generation.

The post holder will have specific responsibility for the development of patient communications and information materials and will be the primary interface between the Practice and the Patient Participation Group.  They will be required to manage, collate, evaluate and respond to patient surveys and feedback, and will manage the process for handling and acting upon patient complaints.

They will monitor performance and quality standards within the practice, delivered through QOF, Enhanced services and other incentives and undertake audits to ensure the quality of services and standards are maintained.

The successful candidate will need to be able to deputise for the Practice Manager and work both collaboratively with the management team and practice leads, both as a group and individually. They will need to have demonstrable project management experience and be able to manage concurrent projects from start to finish using quality improvement methodologies.

We are open to change and looking to develop future systems that support excellent patient care and staff wellbeing.

Previous primary care management experience is not essential for this role, however, individuals without previous primary care experience will have to demonstrate transferable knowledge and skills. 

For more information, including arranging a practice visit, or to apply for this post, please send your CV with a covering letter to [email protected]

Closing date: 16th April 2024