Numed Healthcare

Healthcare equipment provider for more than 30 years

Opening Hours: 9am - 5pm, Mon - Fri
Operates: Nationwide
Numed Healthcare has more than 30 years’ experience in providing healthcare equipment. Numed Healthcare supplies integrated 12-lead ECG, ABPM and spirometry devices, digital signage solutions and other medical supplies.
They are a family-run business and they are fully aware of the ever-increasing demands that are being placed on GP practices.
  • Patient Arrival Systems
  • Medical Consumables
  • Medical Equipment
  • Patient Call Systems
  • Digital Signage
numed logo

Address:

Numed Healthcare

Alliance House

Roman Ridge Road

Sheffield

S9 1GB

Telephone:

0114 2433896

Website:

Integrated Diagnostic Solutions 

Numed Healthcare supplies and supports a variety of 12-lead ECG, ABPM and spirometry solutions that integrate perfectly with the EMIS, TPP SystmOne and Cegedim Vision GP clinical systems.

Using their unique I3 integration, a patient’s details can be taken automatically from the clinical system and entered into the diagnostic test software at the beginning of the test. Once the test is completed, all the required coded results and test reports (in PDF format) are filed back to the patient’s medical record pressing one button. Performing ECG, ABPM and Spirometry tests has never been easier.

 All of Numed Healthcare’s I3 diagnostic solutions are backed by benefits such as:

  • Full installation of your new device on as many PCs as you need
  • A range of training options to assist you in getting the most out of your new equipment
  • Skilled technical support if you have any problems
  • A full aftercare service to ensure your service is always effective and efficient

 For further details about their I3 integrated diagnostic solutions, please see: www.numed.co.uk/i3

Envisage Waiting Room TV & Patient Call

Envisage is a sophisticated visual information system for GP practice and hospital waiting rooms. The system combines health awareness and information messaging via digital signage. It also has an optional Patient Call facility. Envisage is accredited and fully integrated with the EMIS, TPP SystmOne and Cegedim Vision NHS GP clinical systems. It is your trusted waiting room solution.

 

With Envisage you are able to:

  • Occupy patients and improve their waiting-room experience by using colourful and engaging health-awareness media.
  • Educate patients with appropriate health messages from a huge, regularly updated media library.
  • Give patients practice-specific messages (e.g. opening times and services) while they are in the waiting room.

For further details about Envisage Waiting Room TV and Patient Call, please see Numed’s dedicated website: www.envisagecoda.co.uk

Envisage Patient Check-in

Envisage Patient Check-in is an innovative patient arrivals system that provides a range of features to enhance the arrival experience for patients and streamline the GP practice or hospital.

With Envisage Patient Check-in, patients have two ways to check themselves in for their appointment. They can either their details on the check-in system screen or use the innovative contactless QR code option. Contactless check-in allows patients to scan a QR code on the check-in screen using their smartphone and then enter their details to confirm they have arrived.

Envisage Patient Check-in is fully integrated with the EMIS Web, TPP SystmOne and Cegedim Vision GP clinical systems and is accredited and approved by NHS Digital.

Envisage Patient Check-in systems feature: 

  • A high quality and responsive 15” or 21.5″ ELO touchscreen with a range of mounting options available
  • Installation of your new check-in system in a location of your choice
  • Skilled technical support if you have any problems

For further details about Envisage Patient Check-in, please see Numed’s dedicated website: www.envisagecoda.co.uk

Recent Reviews
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5 84 Review(s)
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Practice Manager Reviews:
Numed Healthcare
Numed Healthcare - by , 04 March, 2024
5 5stars
Excellent service, just what we need working in a busy environment. Customer Service was helpful and knowledgeable, definitely recommend.
Rating
Excellent service, just what we need working in a busy environment. Customer Service was helpful and knowledgeable, definitely recommend.
Verified Review
Review by Sharon, Practice Business Manager in Oldham on 4th March 2024
Numed Healthcare
Numed Healthcare - by , 04 March, 2024
5 5stars
Great service - quick and no nonsense - don't try and sell you things you don't want. Have used them in the past and return to them with pleasure - and our ICB IT team say they're easy to work with!
Rating
Great service - quick and no nonsense - don't try and sell you things you don't want. Have used them in the past and return to them with pleasure - and our ICB IT team say they're easy to work with!
Verified Review
Review by Bex, Business Manager in Doncaster on 4th March 2024
Numed Healthcare
Numed Healthcare - by , 22 December, 2023
5 5stars
Great service and responses to enquiries is timely and comprehensive. Great support and call out teams
Rating
Great service and responses to enquiries is timely and comprehensive. Great support and call out teams
Verified Review
Review by Amanda, Operations Manager in Southam on 22nd December 2023
Numed Healthcare
Numed Healthcare - by , 18 December, 2023
5 5stars
We have used Numed for many years, staff are always polite and helpful, nothing ever a problem for them
Rating
We have used Numed for many years, staff are always polite and helpful, nothing ever a problem for them
Verified Review
Review by Hazel, Assistant Practice Manager in Peterculter on 18th December 2023
Numed Healthcare
Numed Healthcare - by , 04 December, 2023
5 5stars
As usual, excellent service.
Rating
As usual, excellent service.
Verified Review
Review by Alison, Practice Nurse in Tewkesbury on 4th December 2023
Numed Healthcare - by , 15 November, 2023
5 5stars
We used Numed for our 24hr BP machine, ECG machine and software andrent spiro from them. Always helpful.
Rating
We used Numed for our 24hr BP machine, ECG machine and software andrent spiro from them. Always helpful.
Verified Review
Review by Julie, Finance Manager in Worcester on 15th November 2023
Numed Healthcare - by , 13 November, 2023
5 5stars
We have used Numed for quite a few years now and I have consistently been impressed with both the equipment but even moreso by the support that their engineers and support team give to myself and our clinicians. I always find their support staff to be extremely helpful and polite.
Rating
We have used Numed for quite a few years now and I have consistently been impressed with both the equipment but even moreso by the support that their engineers and support team give to myself and our clinicians. I always find their support staff to be extremely helpful and polite.
Verified Review
Review by Sarah, IT Manager in Buckinghamshire on 13th November 2023
Numed Healthcare - by , 06 November, 2023
5 5stars
We have bought our medical equipment from NUMED for many years now. The support you get it absolutely top class. Quick to answer and always quick to resolve queries. Very friendly staff in both sales and support.
I would highly recommend.
Rating
We have bought our medical equipment from NUMED for many years now. The support you get it absolutely top class. Quick to answer and always quick to resolve queries. Very friendly staff in both sales and support.
I would highly recommend.
Verified Review
Review by Kath, Operations Manager in Oxfordshire on 6th November 2023
Numed Healthcare - by , 02 November, 2023
5 5stars
We recently had our call board system upgraded to Envisage and from start to finish, the whole process was straightforward and really easy to deal with. We received excellent customer service as usual, the installation team were efficient and professional and the aftercare is great too. The software is a huge improvement and has made updating the information/slides a pleasure rather than a chore! Thank you Numed.
Rating
We recently had our call board system upgraded to Envisage and from start to finish, the whole process was straightforward and really easy to deal with. We received excellent customer service as usual, the installation team were efficient and professional and the aftercare is great too. The software is a huge improvement and has made updating the information/slides a pleasure rather than a chore! Thank you Numed.
Verified Review
Review by Kate, Resource Lead/IT in Nottinghamshire on 2nd November 2023
Numed Healthcare - by , 27 September, 2023
5 5stars
great for servicing and leasing of equipment.
Rating
great for servicing and leasing of equipment.
Verified Review
Review by Julie, Practice Manager/Partner in Kent on 27th September 2023
Numed Healthcare - by , 12 September, 2023
5 5stars
Highly recommend Numed. We have gradually swapped our ECG machines, AMBP and spirometers to Numed products over the last 12 months, all with full SystmOne integration. Excellent service and communication at all stages from initial quotes to installs and training.

We've also replaced our Jayex patient call boards with the much more user friendly Numed Envisage TV and call screens. So easy to update the content for the current NHS campaign.

Not the cheapest on the market but good value for money. A well deserved five stars for Numed!
Rating
Highly recommend Numed. We have gradually swapped our ECG machines, AMBP and spirometers to Numed products over the last 12 months, all with full SystmOne integration. Excellent service and communication at all stages from initial quotes to installs and training.

We've also replaced our Jayex patient call boards with the much more user friendly Numed Envisage TV and call screens. So easy to update the content for the current NHS campaign.

Not the cheapest on the market but good value for money. A well deserved five stars for Numed!
Verified Review
Review by Anita, Deputy Practice Manager in Stockton-on-Tees on 12th September 2023
Numed Healthcare - by , 04 September, 2023
5 5stars
Simple straight forward installation process, carried out during our operating hours, with minimal disruption.
The portal is also really easy to use.
Rating
Simple straight forward installation process, carried out during our operating hours, with minimal disruption.
The portal is also really easy to use.
Verified Review
Review by Ashley, Assistant Practice Manager in Swindon on 4th September 2023
Numed Healthcare - by , 30 August, 2023
5 5stars
Excellent product. Excellent Price point. Excellent Customer support. Thoroughly impressed!
Rating
Excellent product. Excellent Price point. Excellent Customer support. Thoroughly impressed!
Verified Review
Review by Richard, Non-Pharmacist Manager in Essex on 30th August 2023
Numed Healthcare - by , 22 August, 2023
5 5stars
Excellent, rapid customer service as always which is one of the main reasons I go back to them for new/updating products.
Rating
Excellent, rapid customer service as always which is one of the main reasons I go back to them for new/updating products.
Verified Review
Review by Karen, IT Manager in Bristol on 22nd August 2023
Numed Healthcare - by , 22 August, 2023
5 5stars
Excellent service and installation of new ECG software at 2 sites. All very smooth. highly recommend.
Rating
Excellent service and installation of new ECG software at 2 sites. All very smooth. highly recommend.
Verified Review
Review by Corrinne, IT Manager in Norwich on 22nd August 2023
Numed Healthcare - by , 08 August, 2023
5 5stars
It has been a real pleasure to work with the support team in setting up our new patient arrival screens. everyone I have spoken to from enquiry to install has been a pleasure and the devices themselves have been a real life changer when compared to our previous ones.
Rating
It has been a real pleasure to work with the support team in setting up our new patient arrival screens. everyone I have spoken to from enquiry to install has been a pleasure and the devices themselves have been a real life changer when compared to our previous ones.
Verified Review
Review by Aaron, Assistant Practice Manager in North Yorkshire on 8th August 2023
Numed Healthcare - by , 18 July, 2023
5 5stars
Used Numed for years. Always on the ball. Support team all very good which is refreshing!
Rating
Used Numed for years. Always on the ball. Support team all very good which is refreshing!
Verified Review
Review by George, Administrator in Bicester on 18th July 2023
Numed Healthcare - by , 12 June, 2023
5 5stars
Fantastic customer service whenever I have called them. Always helpful and rather than rushing to fix the issue they clearly explain what has caused the issue in case the same issue occurs again/on another machine. Very happy with the service received during our recent purchase of Spirometry equipment. Easily the best customer service team that I've come across.
Rating
Fantastic customer service whenever I have called them. Always helpful and rather than rushing to fix the issue they clearly explain what has caused the issue in case the same issue occurs again/on another machine. Very happy with the service received during our recent purchase of Spirometry equipment. Easily the best customer service team that I've come across.
Verified Review
Review by Steve, IT Lead in Somerset on 12th June 2023
Numed Healthcare - by , 04 May, 2023
5 5stars
1st time working with Numed had lots of difficulty getting our ECG software set up with our local IT Team - Numed were patient and helpful in assisting in getting this sorted a really responsive when we had a deadline to meet working with me to ensure we were up and running to very tight time scales.
Rating
1st time working with Numed had lots of difficulty getting our ECG software set up with our local IT Team - Numed were patient and helpful in assisting in getting this sorted a really responsive when we had a deadline to meet working with me to ensure we were up and running to very tight time scales.
Verified Review
Review by Clare, Managing Partner in Dewsbury on 4th May 2023
Numed Healthcare - by , 12 April, 2023
5 5stars
Absolutely spot on service yet again from Numed. First line call handlers are excellent and happy to take the time to resolve the issue at First Point of Contact, rather than log, flog and pass on.
Where a replacement was needed, arrived lightning fast and assistance with set up was readily available.

Cannot recommend Numed any higher than 5 stars on here, as I'd give 6 stars if I could.
Rating
Absolutely spot on service yet again from Numed. First line call handlers are excellent and happy to take the time to resolve the issue at First Point of Contact, rather than log, flog and pass on.
Where a replacement was needed, arrived lightning fast and assistance with set up was readily available.

Cannot recommend Numed any higher than 5 stars on here, as I'd give 6 stars if I could.
Verified Review
Review by Nigel, Administrator/IT Lead in East Sussex on 12th April 2023
Numed Healthcare - by , 05 April, 2023
5 5stars
I have worked with Numed for 7 months now and the whole team have been excellent. I was completely new to healthcare and so had a lot to learn while running 4 sites and lots of machines, and the support, flexibility and very practical advice has been very much appreciated. If every company in any field hit these standards it would be a very good thing.
Rating
I have worked with Numed for 7 months now and the whole team have been excellent. I was completely new to healthcare and so had a lot to learn while running 4 sites and lots of machines, and the support, flexibility and very practical advice has been very much appreciated. If every company in any field hit these standards it would be a very good thing.
Verified Review
Review by Eleanor, Associate Service Manager in Middlesex on 5th April 2023
Numed Healthcare - by , 04 April, 2023
5 5stars
We have recently invested in a new ECG and ABPM to run alongside our spirometry device. It is money well spent! Everything works and integrates as it should, and the support is second to none.
Rating
We have recently invested in a new ECG and ABPM to run alongside our spirometry device. It is money well spent! Everything works and integrates as it should, and the support is second to none.
Verified Review
Review by Alyson, Systems Manager in Hailsham on 4th April 2023
Numed Healthcare - by , 03 May, 2022
5 5stars
We have several devices from Numed. The after sales care is amazing and I cannot fault it.
Rating
We have several devices from Numed. The after sales care is amazing and I cannot fault it.
Verified Review
Review by Charlie, IT & Systems Manager in Shoreham on 3rd May 2022
Numed Healthcare - by , 26 April, 2022
5 5stars
We have several diagnostic devices supplied by Numed at the practice. The team are extremely helpful with any technical issue or consumables query. One of the best companies I have regular dealings with in my role.
Rating
We have several diagnostic devices supplied by Numed at the practice. The team are extremely helpful with any technical issue or consumables query. One of the best companies I have regular dealings with in my role.
Verified Review
Review by Claire, Assistant Practice Manager in Cornwall on 26th April 2022
Numed Healthcare - by , 06 April, 2022
5 5stars
We use several Numed products, ECG, Spirometry, ABPM. Its a really good company with great customer service and they're really responsive. The products integrate really well with Emis so the clinicians are happy too.
Rating
We use several Numed products, ECG, Spirometry, ABPM. Its a really good company with great customer service and they're really responsive. The products integrate really well with Emis so the clinicians are happy too.
Verified Review
Review by Suzie Heller, Practice Manager in Weston-super-Mare on 6th April 2022
Numed Healthcare - by , 04 April, 2022
5 5stars
Had a very good experience with Numed. Despite some initial challenges with getting the TV brackets agreed to be put up by the landlord Numed were very patient and agreed to put the contract on hold for a few months until resolved. The system itself is super easy to use and support always very responsive. Encountered no technical issues whatsoever so far and would recommend.
Rating
Had a very good experience with Numed. Despite some initial challenges with getting the TV brackets agreed to be put up by the landlord Numed were very patient and agreed to put the contract on hold for a few months until resolved. The system itself is super easy to use and support always very responsive. Encountered no technical issues whatsoever so far and would recommend.
Verified Review
Review by Robert, Finance and Building Manager in Blackburn on 4th April 2022
Numed Healthcare - by , 01 April, 2022
5 5stars
Very easy product to use and the technical support is excellent, not that you'll need it very often.
Rating
Very easy product to use and the technical support is excellent, not that you'll need it very often.
Verified Review
Review by Sara, Practice Nurse in Bodmin on 1st April 2022
Numed Healthcare - by , 01 April, 2022
5 5stars
The staff are always helpful. Their response to queries is very prompt. Very professional service.
Rating
The staff are always helpful. Their response to queries is very prompt. Very professional service.
Verified Review
Review by Dr Subash, GP in Chesterfield on 1st April 2022
Numed Healthcare - by , 01 April, 2022
5 5stars
Excellent support with set up and after care - would recommend them!
Rating
Excellent support with set up and after care - would recommend them!
Verified Review
Review by Bethan, Practice Manager in Tonypandy on 1st April 2022
Numed Healthcare - by , 11 January, 2022
5 5stars
I have always found staff to be helpful and to go out of their way to help with the setting up of new equipment. Excellent service
Rating
I have always found staff to be helpful and to go out of their way to help with the setting up of new equipment. Excellent service
Verified Review
Review by Jan, Nursing Facilitator in Norwich on 11th January 2022
Numed Healthcare - by , 11 January, 2022
5 5stars
Excellent support regarding training to use ECG machine and great follow up
Rating
Excellent support regarding training to use ECG machine and great follow up
Verified Review
Review by Pat, Lead Nurse in Pulborough on 11th January 2022
Numed Healthcare - by , 10 January, 2022
5 5stars
In 30 years of using this company we have always received excellent customer service and polite helpful technical support.
Rating
In 30 years of using this company we have always received excellent customer service and polite helpful technical support.
Verified Review
Review by Jean, Practice Manager in Rotherham on 10th January 2022
Numed Healthcare - by , 27 October, 2021
5 5stars
Good support. When we ordered new ECG machine they kept us updated on the delivery and arranged training for staff. They have always been great when it comes to tech support.
Rating
Good support. When we ordered new ECG machine they kept us updated on the delivery and arranged training for staff. They have always been great when it comes to tech support.
Verified Review
Review by Lori, Administrator in Exeter on 28th October 2021
Numed Healthcare - by , 26 October, 2021
5 5stars
Excellent customer service - Brilliant IT support - Very quick turn over when sending equipment in for calibration .
Rating
Excellent customer service - Brilliant IT support - Very quick turn over when sending equipment in for calibration .
Verified Review
Review by Louise, Assistant Practitioner in Ceredigion on 26th October 2021
Numed Healthcare - by , 23 October, 2021
5 5stars
Very efficient all round, quick delivery, communication super quick, helpful staff
Rating
Very efficient all round, quick delivery, communication super quick, helpful staff
Verified Review
Review by Jenna, Practice Nurse in Reading on 22nd October 2021
Numed Healthcare - by , 22 October, 2021
5 5stars
We always receive excellent support from everyone at Numed. It is a pleasure to work with all the staff
Rating
We always receive excellent support from everyone at Numed. It is a pleasure to work with all the staff
Verified Review
Review by Jackie, Premises Officer in Southampton on 22nd October 2021
Numed Healthcare - by , 22 October, 2021
5 5stars
Very pleased with the purchase and customer care process of Numed our transition between products has been seemless specifically to ensure the IT integration.
Rating
Very pleased with the purchase and customer care process of Numed our transition between products has been seemless specifically to ensure the IT integration.
Verified Review
Review by Andrew, Business Manager in Harrogate on 21st October 2021
Numed Healthcare - by , 21 October, 2021
5 5stars
Always get good service from Numed. Competitive pricing and excellent follow up support, particularly from the IT and installation team who are very flexible and for whom nothing is too much trouble
Rating
Always get good service from Numed. Competitive pricing and excellent follow up support, particularly from the IT and installation team who are very flexible and for whom nothing is too much trouble
Verified Review
Review by Richard, Practice Manager in Yate on 21st October 2021
Numed Healthcare - by , 14 May, 2021
4 5stars
Very pleased with Numed, particularly with the customer care side of things. They did their best to ensure the IT set-up was as easy as possible and checked back regularly until everything had been taken care of. Thank you.
Rating
Very pleased with Numed, particularly with the customer care side of things. They did their best to ensure the IT set-up was as easy as possible and checked back regularly until everything had been taken care of. Thank you.
Verified Review
Review by John, Operations Manager in Dorking 14th May 2021
Numed Healthcare - by , 17 February, 2021
5 5stars
Excellent service from this company. Items ordered arrived in less than 24 hours
Rating
Excellent service from this company. Items ordered arrived in less than 24 hours
Verified Review
Review by Sharon, Clinical Nurse from Hampshire on 17th February 2021
Numed Healthcare - by , 10 February, 2021
5 5stars
Excellent service. Couldn't have been more helpful in getting us set up and working in no time at all.
Rating
Excellent service. Couldn't have been more helpful in getting us set up and working in no time at all.
Verified Review
Review by Dave, IT Manager from Norfolk on 10th February 2021
Numed Healthcare - by , 08 February, 2021
5 5stars
Excellent service and support. Would highly recommend Numed
Rating
Excellent service and support. Would highly recommend Numed
Verified Review
Review by Catherine, Lead Nurse in Norfolk on 8th February 2021
Numed Healthcare - by , 05 February, 2021
5 5stars
Absolute brilliant efficient advice and quality service. Our Cardiosoft ECG needed updating to a newer model, software upgrade and testing was done remotely, very pleased with turnaround time.
Rating
Absolute brilliant efficient advice and quality service. Our Cardiosoft ECG needed updating to a newer model, software upgrade and testing was done remotely, very pleased with turnaround time.
Verified Review
Review by Hardeep, Practice Manager in Kent on 5th February 2021
Numed Healthcare - by , 05 February, 2021
5 5stars
Excellent support team. Equipment robust and easy to use. Transfer of data direct to system seamless. Has made my day to day practice much easier
Rating
Excellent support team. Equipment robust and easy to use. Transfer of data direct to system seamless. Has made my day to day practice much easier
Verified Review
Review by Helen, Specialist Practitioner in Wiltshire on 5th February 2021
Numed Healthcare - by , 21 October, 2020
5 5stars
Numed are very helpful and we have always had a positive experience. I would not hesitate to recommend their services to my colleagues.
Rating
Numed are very helpful and we have always had a positive experience. I would not hesitate to recommend their services to my colleagues.
Verified Review
Review by Jiksha, Practice Manager in Kent on 21st October 2020
Numed Healthcare - by , 21 October, 2020
5 5stars
Always able to sort out any requests. Friendly staff and very helpful.
Rating
Always able to sort out any requests. Friendly staff and very helpful.
Verified Review
Review by Nina, Practice Manager in Worksop on 21st October 2020
Numed Healthcare - by , 20 October, 2020
5 5stars
Highly recommend Numed Healthcare, we have recently upgraded our Agent ECG machine to a new whizz bang affair from Numed. What a piece of kit. As per normal the aftersales care was outstanding as was the remote installation process. Highly knowledgeable tech staff. Thank you again Numed. Keep up the good work.
Rating
Highly recommend Numed Healthcare, we have recently upgraded our Agent ECG machine to a new whizz bang affair from Numed. What a piece of kit. As per normal the aftersales care was outstanding as was the remote installation process. Highly knowledgeable tech staff. Thank you again Numed. Keep up the good work.
Verified Review
Review by Tim Wheeler, Deputy Practice Manager in Bournemouth on 20th October 2020
Numed Healthcare - by , 05 June, 2020
5 5stars
We use NUMED for our waiting room patient info screen and calling system. We recently had a fault and called the service desk. The fault was identified and fixed very quickly. Professional, prompt and reactive service - happy to recommend.
Rating
We use NUMED for our waiting room patient info screen and calling system. We recently had a fault and called the service desk. The fault was identified and fixed very quickly. Professional, prompt and reactive service - happy to recommend.
Verified Review
Review by Katrina, Practice Manager in the North East on 05/06/2020
Numed Healthcare - by , 02 April, 2020
5 5stars
I use NUMED for our Clinical equipment service and calibration. They are efficient and helpful and provide a valuable service.
Rating
I use NUMED for our Clinical equipment service and calibration. They are efficient and helpful and provide a valuable service.
Verified Review
Review by Jackie, Nurse in St Helens on 2nd April 2020
Numed Healthcare - by , 24 February, 2020
5 5stars
Numed have provided us with a great service with a very quick response and always happy to help with any queries.
Rating
Numed have provided us with a great service with a very quick response and always happy to help with any queries.
Verified Review
Review by Jo, Healthcare Team Member in Nuneaton on 24th February 2020
Numed Healthcare - by , 10 January, 2020
5 5stars
Very quick and reliable. The technican was very patient and talked me through everything, he followed up to make sure everything was working correctly. A very positive experience.
Rating
Very quick and reliable. The technican was very patient and talked me through everything, he followed up to make sure everything was working correctly. A very positive experience.
Verified Review
Review by Sharlene, Deputy Practice Manager in Luton on 10th January 2020
Numed Healthcare - by , 10 January, 2020
5 5stars
Reliable and efficient support service. Friendly team who are easy to talk to.
Rating
Reliable and efficient support service. Friendly team who are easy to talk to.
Verified Review
Review by Rebecca, Practice Manager in Nuneaton on 10th January 2020
Numed Healthcare - by , 10 January, 2020
5 5stars
Extremely helpful. Could teach the NHS IT Support team a thing or two!
Rating
Extremely helpful. Could teach the NHS IT Support team a thing or two!
Verified Review
Review by Andrew, Practice Manager in Southend-on-Sea on 10th January 2020
Numed Healthcare - by , 10 January, 2020
5 5stars
Excellent service.
Rating
Excellent service.
Verified Review
Review by Jason, IT Manager in Norfolk on 10th January 2020
Numed Healthcare - by , 09 January, 2020
5 5stars
Very helpful
Rating
Very helpful
Verified Review
Review by Sam, Practice Nurse in Northampton on 9th January 2020
Numed Healthcare - by , 09 October, 2019
5 5stars
The service from Numed is excellent. Our practice has both the Universal ECG machine and the Envisage display screen system. From enquiry, through to purchasing equipment and arranging installation, I found the entire process very smooth and easy. The support team are excellent as well for any technical issues or questions. Would highly recommend Numed.
Rating
The service from Numed is excellent. Our practice has both the Universal ECG machine and the Envisage display screen system. From enquiry, through to purchasing equipment and arranging installation, I found the entire process very smooth and easy. The support team are excellent as well for any technical issues or questions. Would highly recommend Numed.
Verified Review
Review by Pamela, Practice Manager in Glenrothes on 9th October 2019
Numed Healthcare - by , 23 August, 2019
5 5stars
Excellent service, quick and reliable. Staff always friendly and helpful.
Rating
Excellent service, quick and reliable. Staff always friendly and helpful.
Verified Review
Review by Lisa, Assistant Practice Manager in Canterbury on 23rd August 2019
Numed Healthcare - by , 04 July, 2019
5 5stars
Excellent Service and efficient staff. No problems with the products they have provided for us.
Rating
Excellent Service and efficient staff. No problems with the products they have provided for us.
Verified Review
Review by Susie, Practice Manager in Manchester on 4th July 2019
Numed Healthcare - by , 03 June, 2019
5 5stars
Happy with all products we have & service we are given
Rating
Happy with all products we have & service we are given
Verified Review
Review by Linda, Healthcare Assistant in London on 3rd June 2019
Numed Healthcare - by , 23 May, 2019
5 5stars
My rating of 5 stars reflects the consistent excellent service given to us by Numed Healthcare.
Rating
My rating of 5 stars reflects the consistent excellent service given to us by Numed Healthcare.
Verified Review
Review by Angela, Practice Manager in Shrewsbury on 22nd May 2019
Numed Healthcare - by , 14 May, 2019
5 5stars
The staff are very quick to help in anyway they can. very quick service . the ECG and ABPM are very easy to use. would recommend these to anybody.
Rating
The staff are very quick to help in anyway they can. very quick service . the ECG and ABPM are very easy to use. would recommend these to anybody.
Verified Review
Review by Linda, Healthcare Assistant in London on 14th May 2019
Numed Healthcare - by , 18 April, 2019
5 5stars
Excellent service. Great range of products and staff have good level of knowledge. Great customer service.
Rating
Excellent service. Great range of products and staff have good level of knowledge. Great customer service.
Verified Review
Review by Karen, Admin Assistant in Guernsey on 18th April 2019
Numed Healthcare - by , 12 April, 2019
5 5stars
Excellent service from sales enquiry to installation to answering questions and training. First Class...
Rating
Excellent service from sales enquiry to installation to answering questions and training. First Class...
Verified Review
Review by Robert, Business Manager in Milton Keynes on 12th April 2019
Numed Healthcare - by , 02 April, 2019
5 5stars
Numed have been excellent!! We have saved over £200 per month with our new contract with Numed. The support and help you receive from all staff and technical support if phenomenal. I would recommend Numed to all practice's and will definitely use them again for future leasing.
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Numed have been excellent!! We have saved over £200 per month with our new contract with Numed. The support and help you receive from all staff and technical support if phenomenal. I would recommend Numed to all practice's and will definitely use them again for future leasing.
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Review by Dan, Deputy Practice Manager in Kent on 2nd April 2019
Numed Healthcare - by , 07 March, 2019
5 5stars
Always excellent, top class service from NUMED, from purchasing equipment to technical support. Friendly and helpful staff too.
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Always excellent, top class service from NUMED, from purchasing equipment to technical support. Friendly and helpful staff too.
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Review by Katherine, Operations Manager in Oxford on 7th March 2019
Numed Healthcare - by , 13 February, 2019
5 5stars
I have had the pleasure of dealing with the lovely staff at NUMED for several years. Everyone, without exception, is helpful no matter how silly the query.
Other companies are sometimes dismissive or unhelpful whereas NUMED customer support team always take time with a smile.
Thank you everyone at NUMED!
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I have had the pleasure of dealing with the lovely staff at NUMED for several years. Everyone, without exception, is helpful no matter how silly the query.
Other companies are sometimes dismissive or unhelpful whereas NUMED customer support team always take time with a smile.
Thank you everyone at NUMED!
Verified Review
Review by Susan, Nurse Practitioner in Chippenham on 13th February 2019
Numed Healthcare - by , 28 November, 2018
5 5stars
I have had to phone Numed technical support three times now, and each time I have found them to have endless patience and are always very polite despite, as in my case, having to deal with someone who is technically very challenged!! Cannot recommend them highly enough
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I have had to phone Numed technical support three times now, and each time I have found them to have endless patience and are always very polite despite, as in my case, having to deal with someone who is technically very challenged!! Cannot recommend them highly enough
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Review by Suzanne, HCA in Ashford on 28th November 2018
Numed Healthcare - by , 19 November, 2018
5 5stars
Whenever I have called regarding any technical issues , everyone has been absolutely amazing. Extremely helpful staff and outstanding customer service !
Thank you!
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Whenever I have called regarding any technical issues , everyone has been absolutely amazing. Extremely helpful staff and outstanding customer service !
Thank you!
Verified Review
Review by Eva, Practice Manager in London on 19th November 2018
Numed Healthcare - by , 19 November, 2018
5 5stars
Very Good. Called & used on line help . Sorted in no time .
Seem to get Chris a lot & he is great. Helpful, polite & patient with non savy computer people
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Very Good. Called & used on line help . Sorted in no time .
Seem to get Chris a lot & he is great. Helpful, polite & patient with non savy computer people
Verified Review
Review by Christine, Healthcare Assistant in Leeds on 19th November 2018
Numed Healthcare - by , 12 April, 2018
5 5stars
I rang Numed to speak to finance regarding a payment. I was very impressed with both the person who answered the phone and Lisa for their excellent manner and their efficiency. They really did put the customer first. Companies could learn a lot from Numed!
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I rang Numed to speak to finance regarding a payment. I was very impressed with both the person who answered the phone and Lisa for their excellent manner and their efficiency. They really did put the customer first. Companies could learn a lot from Numed!
Verified Review
Review by Nicola, Practice Manager in Bristol on 12th April 2018
Numed Healthcare - by , 21 June, 2017
5 5stars
We had a new spirometer that kept on failing and going for return. I raised my concers with Numed and was really impressed with their customer service response and solution (a new spirometer).
Well done Numed, way beyond the service we often get from suppliers.
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We had a new spirometer that kept on failing and going for return. I raised my concers with Numed and was really impressed with their customer service response and solution (a new spirometer).
Well done Numed, way beyond the service we often get from suppliers.
Verified Review
Review by Melanie, PM in Oxon on 21st June 2017
Numed Healthcare - by , 11 May, 2017
5 5stars
We were let down by our previous supplier last year and were keen to replace our waiting room information system as soon as possible. Having researched some options, Envisage was recommended to me. The process for acquiring and installing the system was quick, straightforward and simple and we are completely happy with the result.

The messages that we use are a combination of those I create very easily using PowerPoint, and the professionally available healthcare slides and videos from the Envisage ‘bank’, which are especially useful for annual cycles, such as, flu campaign messages.

Patients often engage in discussions with the team so we know that the Envisage messages are clear, comprehensible and reaching our intended audience.

We are very pleased with our decision to buy the Envisage waiting room system and I am more than happy to recommend it to other GP Practices.
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We were let down by our previous supplier last year and were keen to replace our waiting room information system as soon as possible. Having researched some options, Envisage was recommended to me. The process for acquiring and installing the system was quick, straightforward and simple and we are completely happy with the result.

The messages that we use are a combination of those I create very easily using PowerPoint, and the professionally available healthcare slides and videos from the Envisage ‘bank’, which are especially useful for annual cycles, such as, flu campaign messages.

Patients often engage in discussions with the team so we know that the Envisage messages are clear, comprehensible and reaching our intended audience.

We are very pleased with our decision to buy the Envisage waiting room system and I am more than happy to recommend it to other GP Practices.
Verified Review
Review by Lynne , PM in Banbury on 11th May 2017
Numed Healthcare - by , 23 March, 2017
5 5stars
Approached NUMED at very short notice to purchase a new integrated ECG machine - received excellent service from the word go. Staff very professional & knowledgable. Already have a NUMED integrated spirometer and would definitely recommend NUMED as a supplier.
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Approached NUMED at very short notice to purchase a new integrated ECG machine - received excellent service from the word go. Staff very professional & knowledgable. Already have a NUMED integrated spirometer and would definitely recommend NUMED as a supplier.
Verified Review
Review by Vicki, PM in Cardigan on 23rd March 2017
Numed Healthcare - by , 02 February, 2017
5 5stars
We have used Numed for many years, purchasing equipment such as ECG machines and 24 hour Ambulatory Blood Pressure Machine as they integrate with EMIS Web. In May 2016 we purchased the Envisage Calling in/Media System for our waiting room.
Installation of all the equipment has been fantastic and pain free and once installed if you have any queries the support team are very helpful.
Going back to the media system, the information provided by Numed including videos is excellent and it very easy to add your own information. We are in the process of purchasing an additional media system for our branch surgery.
There is no pressure from the Sales Team who I have always found to be very helpful and friendly.
If I was asked whether or not I would recommend Numed my answer would be 100% YES.
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We have used Numed for many years, purchasing equipment such as ECG machines and 24 hour Ambulatory Blood Pressure Machine as they integrate with EMIS Web. In May 2016 we purchased the Envisage Calling in/Media System for our waiting room.
Installation of all the equipment has been fantastic and pain free and once installed if you have any queries the support team are very helpful.
Going back to the media system, the information provided by Numed including videos is excellent and it very easy to add your own information. We are in the process of purchasing an additional media system for our branch surgery.
There is no pressure from the Sales Team who I have always found to be very helpful and friendly.
If I was asked whether or not I would recommend Numed my answer would be 100% YES.
Verified Review
Review by Review by Rachael, PM in Mid Glamorgan on 2nd February 2017
Numed Healthcare - by , 23 January, 2017
5 5stars
As a practice we were really sceptical about the size of the screen and what we could/couldn’t use the screen for. However having been using the screen for a couple of months now, we are really pleased that we have it and feel the screen size which was suggested for us was perfect for the room.

We have so far had no problems with the screen and had a very straight forward installation. All Numed employees who I have contact with through-out the process have been really pleasant, really informative and helpful along the way.

We find the software is super user friendly, and is so easy to update on the go! I would definitely recommend Numed.
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As a practice we were really sceptical about the size of the screen and what we could/couldn’t use the screen for. However having been using the screen for a couple of months now, we are really pleased that we have it and feel the screen size which was suggested for us was perfect for the room.

We have so far had no problems with the screen and had a very straight forward installation. All Numed employees who I have contact with through-out the process have been really pleasant, really informative and helpful along the way.

We find the software is super user friendly, and is so easy to update on the go! I would definitely recommend Numed.
Verified Review
Review by Susan, GP Practice in Derby on 23rd January 2017
Numed Healthcare - by , 06 January, 2017
5 5stars
Had never used Numed before and approached them at very short notice for two new ECG machines. Incredibly prompt, knowledgeable, professional and help throughout the process of getting the machines in record time.

Now we have them we think our Numed Universal ECG systems are superb. Would have no hesitation in recommending them or Numed as a supplier.
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Had never used Numed before and approached them at very short notice for two new ECG machines. Incredibly prompt, knowledgeable, professional and help throughout the process of getting the machines in record time.

Now we have them we think our Numed Universal ECG systems are superb. Would have no hesitation in recommending them or Numed as a supplier.
Verified Review
Review by Gary, GP Practice in Bracknell on 6th January 2017
Numed Healthcare - by , 21 October, 2016
5 5stars
We have been very impressed with NUMED Envisage Patient Calling/Media System
It has made the waiting room 'look the part'!
Patients have responded well to it's introduction
We have made great use of the videos (from the library), sending important and relevant health education to our patients whilst they are sat waiting for their appointments (captive audience)
The "tickers" are particularly useful, enabling us to keep the patients informed of any Doctors running late, to remind them to have their flu jab, to inform us if they change their telephone/mobile number/home address, to complete a "Friends and Family Test" while they're in, etc.
We've had a very positive experience from sales to after care...excellent customer service!
Would highly recomend!
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We have been very impressed with NUMED Envisage Patient Calling/Media System
It has made the waiting room 'look the part'!
Patients have responded well to it's introduction
We have made great use of the videos (from the library), sending important and relevant health education to our patients whilst they are sat waiting for their appointments (captive audience)
The "tickers" are particularly useful, enabling us to keep the patients informed of any Doctors running late, to remind them to have their flu jab, to inform us if they change their telephone/mobile number/home address, to complete a "Friends and Family Test" while they're in, etc.
We've had a very positive experience from sales to after care...excellent customer service!
Would highly recomend!
Verified Review
Review by kelly PM, in Merseyside on 20th October 2016
Numed Healthcare - by , 24 August, 2016
5 5stars
We have been using Numed products for many years and have always received an excellent service from the whole team from sales to after care. Their products and knowledge base are second to none. I wish more suppliers were like them as if given a choice we would always choose Numed.
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We have been using Numed products for many years and have always received an excellent service from the whole team from sales to after care. Their products and knowledge base are second to none. I wish more suppliers were like them as if given a choice we would always choose Numed.
Verified Review
Review by Beverly, Assistant PM in West Sussex on 24th August 2016
Numed Healthcare - by , 09 August, 2016
4 5stars
Very good service with the added bonus of easy integration into EMIS with many products in their catalogue including the ecg machine we purchased.
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Very good service with the added bonus of easy integration into EMIS with many products in their catalogue including the ecg machine we purchased.
Verified Review
Review by Martin, GP in Swansea on 9th August 2016
Numed Healthcare - by , 05 August, 2016
5 5stars
We have used Numed for a number of years and have always found them to be both helpful and professional. Their team of experts are always happy to give telephone assistance when required.
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We have used Numed for a number of years and have always found them to be both helpful and professional. Their team of experts are always happy to give telephone assistance when required.
Verified Review
Review by Kerry, GP practice in Hampshire on 5th August 2016
Numed Healthcare - by , 05 August, 2016
5 5stars
Quick efficient service and excellent telephone / online support ongoing.
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Quick efficient service and excellent telephone / online support ongoing.
Verified Review
Review by Adrian, PM in Kent on 5th August 2016
Numed Healthcare - by , 25 July, 2016
5 5stars
We've used Numed for some years, and always found them extremely professional, responsive, and friendly. They have an excellent range of equipment, and their impressive Envisage waiting room patient information system has now been adopted by numerous CCG's. Fantastic after sales service as well. A great team you can rely on.
Rating
We've used Numed for some years, and always found them extremely professional, responsive, and friendly. They have an excellent range of equipment, and their impressive Envisage waiting room patient information system has now been adopted by numerous CCG's. Fantastic after sales service as well. A great team you can rely on.
Verified Review
Review by Nigel, PM in Chesterfield on 25th July 2016
Numed Healthcare - by , 14 July, 2016
5 5stars
Our surgery uses the services of Numed for several items of nursing equipment and whilst going through a transitional period recently has had cause to contact Numed on many occasions. Without exception, the staff are very polite, helpful and supportive, and all have shown a high level of competence. This has aided our working relationship and a belief in your company that you invest in your image. We live in an age where people are quick to complain but poor to congratulate good service, so well done to all at Numed, and keep up the good work.
Rating
Our surgery uses the services of Numed for several items of nursing equipment and whilst going through a transitional period recently has had cause to contact Numed on many occasions. Without exception, the staff are very polite, helpful and supportive, and all have shown a high level of competence. This has aided our working relationship and a belief in your company that you invest in your image. We live in an age where people are quick to complain but poor to congratulate good service, so well done to all at Numed, and keep up the good work.
Verified Review
Review by Debbie, GP practice in Hailsham on 14th July 2016
Numed Healthcare - by , 06 July, 2016
5 5stars
I have had the pleasure of dealing with Numed for 12 years. Their customer service, quality and pricing are excellent. I have not experienced any breakdowns with the many pieces of equipment I have purchased over 12 years. I always purchase their 5 years MediServe contract for equipment, gives piece of mind and CQC compliance! I cannot recommend them highly enough.
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I have had the pleasure of dealing with Numed for 12 years. Their customer service, quality and pricing are excellent. I have not experienced any breakdowns with the many pieces of equipment I have purchased over 12 years. I always purchase their 5 years MediServe contract for equipment, gives piece of mind and CQC compliance! I cannot recommend them highly enough.
Verified Review
Review by Christina, Business PM in Poole on 6th July 2016

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