Very happy with BIS
Staff are very helpful
Policy documents not overly complicated
Policy it self is just what we want.
Have made a claim and it was very easy - Happy
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Review by Ali, Finance in Somerset on 24th August 2023
Excellent dealings with this company - efficient and transparent. Need to name our representative, Mel, who has been fantastic - couldn't have asked for a better link person to support us.
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Review by Abi, Practice Manager in Carnforth on 2nd February 2023
We are now in our 3rd year working with BIS, who provide locum insurance for the practice team. I have found them really easy to work with and think they offer an excellent, competitively priced service.
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Review by Chris, Managing Partner in London on 2nd February 2023
Seamless renewal, all my queries answered promptly and efficiently. A great service and would highly recommend.
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Review by Gail, Managing Partner in Northumberland on 9th January 2023
Excellent service. Very prompt and helpful.
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Review by Mhairi, Interim Practice Manager in Girvan on 5th December 2022
BIS came recommended several years ago and I have used ever since. Helpful, efficient, informative, always try to be competitive, The team very knowledgeable and take the stress out of Locum insurance renewal for me by useful comparisons and explanations in simple terms. Thank you
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Review by Jane, Practice Director in Preston on 23rd November 2022
Over the past few years, when the practice was going through difficult times with absence, we found BIS to be empathic to our needs and supportive in providing timely payments so that Locums could be employed. Their knowledge of general practice is an asset when in communication with them and you can speak to a person at all times to discuss the processes and procedures you need to follow. Mel Gore has been particularly helpful throughout our period of Locum Insurance cover and would certainly recommend giving them a call.
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Review by Susane, Practice Manager in Dunfermilne on 17th November 2022
Excellent service at all times and very prompt which makes a nice change. It's a simple process and when its done I can forget about it until the following year !! I think its very cost effective also. Having experience such good service, I know I won't go anywhere else any time soon
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Review by Anne, Practice Manager in Edinburgh on 18th October 2021
Excellent in all aspects of their service, would definitely recommend BIS
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Review by Fiona, Practice Manager in Perth on 30th September 2021
We have had locum insurance with BIS for around 3 years now and from day one they have been professional whilst remaining friendly and approachable. The whole quote and renewal journey is pain free. The claims process is excellent and easy to navigate. I would highly recommend BIS for their competitive quotes and their customer service which is second to none. I wish all our insurance policies were with BIS! Great team especially Mel!
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Review by Claire, Practice Manager in Belfast on 30th September 2021
Have always found service received to be professional and responsive. Queries dealt with quickly and having same person to deal with over a number of years is always helpful. Many thanks
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Review by Lin, Practice Manager in Newcastle upon Tyne on 28th September 2021
Excellent service and a friendly and proactive team offering a great customer experience. Although the practice has used them for several years, this was my first year in post and I had lots of questions. They were so helpful and knowledgeable and responded to my queries very quickly.
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Review by Sarah, Practice Manager in Annan on 23rd September 2021
Excellent, would definitely recommend.
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Review by Tim, Practice Manager in Ellesmere Port on 17th September 2021
Have used BIS for the last 4 years, competitive price, comprehensive insurance policy, great customer service and easy to submit claims if required.
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Review by Dave, Practice Manager in Harlow on 9th August 2021
We moved to BIS last year, couldn't believe the savings we made. Everything was incredibly easy, quick email and it was done. Would definitely recommend them.
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Review by Liz, Practice Manager in Harrogate on 14th July 2021
We have been with BIS for 4 years and have just renewed again. Friendly team with great communications. Changes to policies are simple and easy as is the claims process, Competitive prices. Highly recommended.
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Review by Tanya, Practice Manager in Larne on 23rd June 2021
We have been with BIS since 2017 and they have been excellent throughout. A recent claim was handled efficiently and speedily. I would highly recommend.
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Review by Donald, Business Manager in Biggar on 3rd June 2021
I have renewed for another year as not able to find any other provider offering the same excellent level of service and cover. I am confident that I have the best policy out there to meet my needs. The team at BIS are always on hand at any time to answer any queries and to reassure. Would highly recommend.
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Review by Linda, Finance Manager in Widnes on 2nd June 2021
I would give 6 stars if I was allowed. We moved to BIS around 5 years back and I am so happy I did. We have historically used the "usual" providers but the costs and service we were getting from the others meant it was time for a move. The service I get from BIS is amazing. They work with us to ensure that we have the cover we need and walk us through the paperwork and locum package that is on offer. There is no hard sell, just honest advice and great prices. We have sadly had to put in 2 claims over the last 3 years and that entire process was painless and I cant thank BIS enough for their support during that time.

Thank you Mel, you are awesome!
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Review by James, Practice Manager in Cardiff on 25th May 2021
Ths Staff at BIS have always been friendly, helpful and reliable. They are quick to answer any queries or deal with any claims we have had. I have recommended them to my fellow colleagues.
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Review by Donna, Practice Manager from the Scottish Borders on 1st April 2021
Renewed for another year with BIS, have had a very good service and the staff always very helpful and prompt with any queries I might have.
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Review by Sandra, Accounts Department, Bedfordshire 10th February 2021
We have been with BIS for several years now. Always competitive quotes. Very helpful and informed employees. Would recommend
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Review by Fiona, a Practice Manager from East Kilbride on 9th February 2021
We have just renewed with BIS for the second year. Very straightforward and efficient service. Mel is very helpful and the price was competitive. Thank you :-)
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Review by Lester, Practice Manager in Cheltenham on 19th January 2021
I've just signed up for the second year after a great experience dealing with BIS. We did have to make a claim this year which was handled very efficiently. Mel is always very helpful and professional and definitely deserves five stars :)
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Review by Jacqui, Finance Manager in Dereham on 15th December 2020
BIS have provided our locum insurance for a couple of years now at a competitive price with a policy that has helpful extras. Fortunately I haven't had to claim yet. Mel is very helpful and patient when I am slow in responding!!
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Review by Peter, Practice Manager in Ventnor on 22nd October 20202
Excellent service year-on-year. Staff extremely helpful and efficient. Last year we had to make a claim and the whole process was easy and hassle-free.
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Review by Vicki, Practice Manager in Kelty on 19th October 2020
As always - brilliant service given in a very professional manner. Friendly staff with competitive pricing. Always happy to help!
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Review by Cath, Office Manager in Cardiff on 1st September 2020
Once again friendly team who were able to make changes to our policy, providing clarity and all done in a timely manner providing an excellent service.
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Review by Shirley, Practice Manager in Dufftown on 24th August 2020
Very professional, friendly service. Quick response to any email queries. Competitive prices with excellent cover.
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Review by Tracy, Practice Manager in Sedbergh on 22nd July 2020
Excellent service. I highly recommend them. Competitively priced and no fuss when we had to make a claim a couple of years ago.
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Review by David, Practice Manager in Essex on 22nd July 2020
Great service, friendly, helpful and very supportive
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Review by Julia, Practice Manager in Congleton on 17th July 2020
We have been with BIS for 3 years now and cannot recommend them highly enough. Not only are the prices more than competitive but the customer service is second to none. We have had a few claims and the process is the easiest I have experience of and communication is excellent.
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Review by Tanya, Practice Manager in Larne on 6th July 2020
Very helpful and efficient in setting up sickness/locum cover for the Partners, salaried GP's and ANP's across a 30,000 patient practice.
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Review by Stephen, Managing Partner in Redruth on 2nd July 2020
Excellent service, advice and support from Mel and the team in delivering a competitive policy that met the needs and expectations of both parties.
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Review by Kevin, Practice Manager in Livingstone on 03/06/2020
For the last few years I have used BIS for our locum insurance needs; they really are excellent on so many levels. I like to compare every year, as is good practice, but have so far never found anyone who comes close. Friendly team offering great, easy to understand, policy features at a competitive price, Just try them!
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Review by Linda, Finance Manager in Wides on 12th May 2020