Excellent service, just what we need working in a busy environment. Customer Service was helpful and knowledgeable, definitely recommend.
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Review by Sharon, Practice Business Manager in Oldham on 4th March 2024
Great service - quick and no nonsense - don't try and sell you things you don't want. Have used them in the past and return to them with pleasure - and our ICB IT team say they're easy to work with!
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Review by Bex, Business Manager in Doncaster on 4th March 2024
Great service and responses to enquiries is timely and comprehensive. Great support and call out teams
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Review by Amanda, Operations Manager in Southam on 22nd December 2023
We have used Numed for many years, staff are always polite and helpful, nothing ever a problem for them
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Review by Hazel, Assistant Practice Manager in Peterculter on 18th December 2023
As usual, excellent service.
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Review by Alison, Practice Nurse in Tewkesbury on 4th December 2023
We used Numed for our 24hr BP machine, ECG machine and software andrent spiro from them. Always helpful.
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Review by Julie, Finance Manager in Worcester on 15th November 2023
We have used Numed for quite a few years now and I have consistently been impressed with both the equipment but even moreso by the support that their engineers and support team give to myself and our clinicians. I always find their support staff to be extremely helpful and polite.
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Review by Sarah, IT Manager in Buckinghamshire on 13th November 2023
We have bought our medical equipment from NUMED for many years now. The support you get it absolutely top class. Quick to answer and always quick to resolve queries. Very friendly staff in both sales and support.
I would highly recommend.
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Review by Kath, Operations Manager in Oxfordshire on 6th November 2023
We recently had our call board system upgraded to Envisage and from start to finish, the whole process was straightforward and really easy to deal with. We received excellent customer service as usual, the installation team were efficient and professional and the aftercare is great too. The software is a huge improvement and has made updating the information/slides a pleasure rather than a chore! Thank you Numed.
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Review by Kate, Resource Lead/IT in Nottinghamshire on 2nd November 2023
great for servicing and leasing of equipment.
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Review by Julie, Practice Manager/Partner in Kent on 27th September 2023
Highly recommend Numed. We have gradually swapped our ECG machines, AMBP and spirometers to Numed products over the last 12 months, all with full SystmOne integration. Excellent service and communication at all stages from initial quotes to installs and training.

We've also replaced our Jayex patient call boards with the much more user friendly Numed Envisage TV and call screens. So easy to update the content for the current NHS campaign.

Not the cheapest on the market but good value for money. A well deserved five stars for Numed!
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Review by Anita, Deputy Practice Manager in Stockton-on-Tees on 12th September 2023
Simple straight forward installation process, carried out during our operating hours, with minimal disruption.
The portal is also really easy to use.
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Review by Ashley, Assistant Practice Manager in Swindon on 4th September 2023
Excellent product. Excellent Price point. Excellent Customer support. Thoroughly impressed!
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Review by Richard, Non-Pharmacist Manager in Essex on 30th August 2023
Excellent, rapid customer service as always which is one of the main reasons I go back to them for new/updating products.
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Review by Karen, IT Manager in Bristol on 22nd August 2023
Excellent service and installation of new ECG software at 2 sites. All very smooth. highly recommend.
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Review by Corrinne, IT Manager in Norwich on 22nd August 2023
It has been a real pleasure to work with the support team in setting up our new patient arrival screens. everyone I have spoken to from enquiry to install has been a pleasure and the devices themselves have been a real life changer when compared to our previous ones.
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Review by Aaron, Assistant Practice Manager in North Yorkshire on 8th August 2023
Used Numed for years. Always on the ball. Support team all very good which is refreshing!
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Review by George, Administrator in Bicester on 18th July 2023
Fantastic customer service whenever I have called them. Always helpful and rather than rushing to fix the issue they clearly explain what has caused the issue in case the same issue occurs again/on another machine. Very happy with the service received during our recent purchase of Spirometry equipment. Easily the best customer service team that I've come across.
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Review by Steve, IT Lead in Somerset on 12th June 2023
1st time working with Numed had lots of difficulty getting our ECG software set up with our local IT Team - Numed were patient and helpful in assisting in getting this sorted a really responsive when we had a deadline to meet working with me to ensure we were up and running to very tight time scales.
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Review by Clare, Managing Partner in Dewsbury on 4th May 2023
Absolutely spot on service yet again from Numed. First line call handlers are excellent and happy to take the time to resolve the issue at First Point of Contact, rather than log, flog and pass on.
Where a replacement was needed, arrived lightning fast and assistance with set up was readily available.

Cannot recommend Numed any higher than 5 stars on here, as I'd give 6 stars if I could.
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Review by Nigel, Administrator/IT Lead in East Sussex on 12th April 2023
I have worked with Numed for 7 months now and the whole team have been excellent. I was completely new to healthcare and so had a lot to learn while running 4 sites and lots of machines, and the support, flexibility and very practical advice has been very much appreciated. If every company in any field hit these standards it would be a very good thing.
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Review by Eleanor, Associate Service Manager in Middlesex on 5th April 2023
We have recently invested in a new ECG and ABPM to run alongside our spirometry device. It is money well spent! Everything works and integrates as it should, and the support is second to none.
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Review by Alyson, Systems Manager in Hailsham on 4th April 2023
We have several devices from Numed. The after sales care is amazing and I cannot fault it.
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Review by Charlie, IT & Systems Manager in Shoreham on 3rd May 2022
We have several diagnostic devices supplied by Numed at the practice. The team are extremely helpful with any technical issue or consumables query. One of the best companies I have regular dealings with in my role.
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Review by Claire, Assistant Practice Manager in Cornwall on 26th April 2022
We use several Numed products, ECG, Spirometry, ABPM. Its a really good company with great customer service and they're really responsive. The products integrate really well with Emis so the clinicians are happy too.
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Review by Suzie Heller, Practice Manager in Weston-super-Mare on 6th April 2022
Had a very good experience with Numed. Despite some initial challenges with getting the TV brackets agreed to be put up by the landlord Numed were very patient and agreed to put the contract on hold for a few months until resolved. The system itself is super easy to use and support always very responsive. Encountered no technical issues whatsoever so far and would recommend.
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Review by Robert, Finance and Building Manager in Blackburn on 4th April 2022
Very easy product to use and the technical support is excellent, not that you'll need it very often.
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Review by Sara, Practice Nurse in Bodmin on 1st April 2022
The staff are always helpful. Their response to queries is very prompt. Very professional service.
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Review by Dr Subash, GP in Chesterfield on 1st April 2022
Excellent support with set up and after care - would recommend them!
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Review by Bethan, Practice Manager in Tonypandy on 1st April 2022
I have always found staff to be helpful and to go out of their way to help with the setting up of new equipment. Excellent service
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Review by Jan, Nursing Facilitator in Norwich on 11th January 2022
Excellent support regarding training to use ECG machine and great follow up
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Review by Pat, Lead Nurse in Pulborough on 11th January 2022
In 30 years of using this company we have always received excellent customer service and polite helpful technical support.
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Review by Jean, Practice Manager in Rotherham on 10th January 2022
Good support. When we ordered new ECG machine they kept us updated on the delivery and arranged training for staff. They have always been great when it comes to tech support.
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Review by Lori, Administrator in Exeter on 28th October 2021
Excellent customer service - Brilliant IT support - Very quick turn over when sending equipment in for calibration .
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Review by Louise, Assistant Practitioner in Ceredigion on 26th October 2021
Very efficient all round, quick delivery, communication super quick, helpful staff
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Review by Jenna, Practice Nurse in Reading on 22nd October 2021
We always receive excellent support from everyone at Numed. It is a pleasure to work with all the staff
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Review by Jackie, Premises Officer in Southampton on 22nd October 2021
Very pleased with the purchase and customer care process of Numed our transition between products has been seemless specifically to ensure the IT integration.
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Review by Andrew, Business Manager in Harrogate on 21st October 2021
Always get good service from Numed. Competitive pricing and excellent follow up support, particularly from the IT and installation team who are very flexible and for whom nothing is too much trouble
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Review by Richard, Practice Manager in Yate on 21st October 2021
Very pleased with Numed, particularly with the customer care side of things. They did their best to ensure the IT set-up was as easy as possible and checked back regularly until everything had been taken care of. Thank you.
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Review by John, Operations Manager in Dorking 14th May 2021
Excellent service from this company. Items ordered arrived in less than 24 hours
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Review by Sharon, Clinical Nurse from Hampshire on 17th February 2021
Excellent service. Couldn't have been more helpful in getting us set up and working in no time at all.
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Review by Dave, IT Manager from Norfolk on 10th February 2021
Excellent service and support. Would highly recommend Numed
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Review by Catherine, Lead Nurse in Norfolk on 8th February 2021
Absolute brilliant efficient advice and quality service. Our Cardiosoft ECG needed updating to a newer model, software upgrade and testing was done remotely, very pleased with turnaround time.
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Review by Hardeep, Practice Manager in Kent on 5th February 2021
Excellent support team. Equipment robust and easy to use. Transfer of data direct to system seamless. Has made my day to day practice much easier
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Review by Helen, Specialist Practitioner in Wiltshire on 5th February 2021
Numed are very helpful and we have always had a positive experience. I would not hesitate to recommend their services to my colleagues.
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Review by Jiksha, Practice Manager in Kent on 21st October 2020
Always able to sort out any requests. Friendly staff and very helpful.
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Review by Nina, Practice Manager in Worksop on 21st October 2020
Highly recommend Numed Healthcare, we have recently upgraded our Agent ECG machine to a new whizz bang affair from Numed. What a piece of kit. As per normal the aftersales care was outstanding as was the remote installation process. Highly knowledgeable tech staff. Thank you again Numed. Keep up the good work.
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Review by Tim Wheeler, Deputy Practice Manager in Bournemouth on 20th October 2020
We use NUMED for our waiting room patient info screen and calling system. We recently had a fault and called the service desk. The fault was identified and fixed very quickly. Professional, prompt and reactive service - happy to recommend.
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Review by Katrina, Practice Manager in the North East on 05/06/2020
I use NUMED for our Clinical equipment service and calibration. They are efficient and helpful and provide a valuable service.
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Review by Jackie, Nurse in St Helens on 2nd April 2020
Numed have provided us with a great service with a very quick response and always happy to help with any queries.
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Review by Jo, Healthcare Team Member in Nuneaton on 24th February 2020
Very quick and reliable. The technican was very patient and talked me through everything, he followed up to make sure everything was working correctly. A very positive experience.
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Review by Sharlene, Deputy Practice Manager in Luton on 10th January 2020
Reliable and efficient support service. Friendly team who are easy to talk to.
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Review by Rebecca, Practice Manager in Nuneaton on 10th January 2020
Extremely helpful. Could teach the NHS IT Support team a thing or two!
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Review by Andrew, Practice Manager in Southend-on-Sea on 10th January 2020
Excellent service.
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Review by Jason, IT Manager in Norfolk on 10th January 2020
Very helpful
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Review by Sam, Practice Nurse in Northampton on 9th January 2020
The service from Numed is excellent. Our practice has both the Universal ECG machine and the Envisage display screen system. From enquiry, through to purchasing equipment and arranging installation, I found the entire process very smooth and easy. The support team are excellent as well for any technical issues or questions. Would highly recommend Numed.
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Review by Pamela, Practice Manager in Glenrothes on 9th October 2019
Excellent service, quick and reliable. Staff always friendly and helpful.
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Review by Lisa, Assistant Practice Manager in Canterbury on 23rd August 2019
Excellent Service and efficient staff. No problems with the products they have provided for us.
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Review by Susie, Practice Manager in Manchester on 4th July 2019
Happy with all products we have & service we are given
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Review by Linda, Healthcare Assistant in London on 3rd June 2019
My rating of 5 stars reflects the consistent excellent service given to us by Numed Healthcare.
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Review by Angela, Practice Manager in Shrewsbury on 22nd May 2019
The staff are very quick to help in anyway they can. very quick service . the ECG and ABPM are very easy to use. would recommend these to anybody.
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Review by Linda, Healthcare Assistant in London on 14th May 2019
Excellent service. Great range of products and staff have good level of knowledge. Great customer service.
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Review by Karen, Admin Assistant in Guernsey on 18th April 2019
Excellent service from sales enquiry to installation to answering questions and training. First Class...
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Review by Robert, Business Manager in Milton Keynes on 12th April 2019
Numed have been excellent!! We have saved over £200 per month with our new contract with Numed. The support and help you receive from all staff and technical support if phenomenal. I would recommend Numed to all practice's and will definitely use them again for future leasing.
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Review by Dan, Deputy Practice Manager in Kent on 2nd April 2019
Always excellent, top class service from NUMED, from purchasing equipment to technical support. Friendly and helpful staff too.
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Review by Katherine, Operations Manager in Oxford on 7th March 2019
I have had the pleasure of dealing with the lovely staff at NUMED for several years. Everyone, without exception, is helpful no matter how silly the query.
Other companies are sometimes dismissive or unhelpful whereas NUMED customer support team always take time with a smile.
Thank you everyone at NUMED!
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Review by Susan, Nurse Practitioner in Chippenham on 13th February 2019
I have had to phone Numed technical support three times now, and each time I have found them to have endless patience and are always very polite despite, as in my case, having to deal with someone who is technically very challenged!! Cannot recommend them highly enough
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Review by Suzanne, HCA in Ashford on 28th November 2018
Whenever I have called regarding any technical issues , everyone has been absolutely amazing. Extremely helpful staff and outstanding customer service !
Thank you!
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Review by Eva, Practice Manager in London on 19th November 2018
Very Good. Called & used on line help . Sorted in no time .
Seem to get Chris a lot & he is great. Helpful, polite & patient with non savy computer people
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Review by Christine, Healthcare Assistant in Leeds on 19th November 2018
I rang Numed to speak to finance regarding a payment. I was very impressed with both the person who answered the phone and Lisa for their excellent manner and their efficiency. They really did put the customer first. Companies could learn a lot from Numed!
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Review by Nicola, Practice Manager in Bristol on 12th April 2018
We had a new spirometer that kept on failing and going for return. I raised my concers with Numed and was really impressed with their customer service response and solution (a new spirometer).
Well done Numed, way beyond the service we often get from suppliers.
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Review by Melanie, PM in Oxon on 21st June 2017
We were let down by our previous supplier last year and were keen to replace our waiting room information system as soon as possible. Having researched some options, Envisage was recommended to me. The process for acquiring and installing the system was quick, straightforward and simple and we are completely happy with the result.

The messages that we use are a combination of those I create very easily using PowerPoint, and the professionally available healthcare slides and videos from the Envisage ‘bank’, which are especially useful for annual cycles, such as, flu campaign messages.

Patients often engage in discussions with the team so we know that the Envisage messages are clear, comprehensible and reaching our intended audience.

We are very pleased with our decision to buy the Envisage waiting room system and I am more than happy to recommend it to other GP Practices.
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Review by Lynne , PM in Banbury on 11th May 2017
Approached NUMED at very short notice to purchase a new integrated ECG machine - received excellent service from the word go. Staff very professional & knowledgable. Already have a NUMED integrated spirometer and would definitely recommend NUMED as a supplier.
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Review by Vicki, PM in Cardigan on 23rd March 2017
We have used Numed for many years, purchasing equipment such as ECG machines and 24 hour Ambulatory Blood Pressure Machine as they integrate with EMIS Web. In May 2016 we purchased the Envisage Calling in/Media System for our waiting room.
Installation of all the equipment has been fantastic and pain free and once installed if you have any queries the support team are very helpful.
Going back to the media system, the information provided by Numed including videos is excellent and it very easy to add your own information. We are in the process of purchasing an additional media system for our branch surgery.
There is no pressure from the Sales Team who I have always found to be very helpful and friendly.
If I was asked whether or not I would recommend Numed my answer would be 100% YES.
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Review by Review by Rachael, PM in Mid Glamorgan on 2nd February 2017
As a practice we were really sceptical about the size of the screen and what we could/couldn’t use the screen for. However having been using the screen for a couple of months now, we are really pleased that we have it and feel the screen size which was suggested for us was perfect for the room.

We have so far had no problems with the screen and had a very straight forward installation. All Numed employees who I have contact with through-out the process have been really pleasant, really informative and helpful along the way.

We find the software is super user friendly, and is so easy to update on the go! I would definitely recommend Numed.
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Review by Susan, GP Practice in Derby on 23rd January 2017
Had never used Numed before and approached them at very short notice for two new ECG machines. Incredibly prompt, knowledgeable, professional and help throughout the process of getting the machines in record time.

Now we have them we think our Numed Universal ECG systems are superb. Would have no hesitation in recommending them or Numed as a supplier.
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Review by Gary, GP Practice in Bracknell on 6th January 2017
We have been very impressed with NUMED Envisage Patient Calling/Media System
It has made the waiting room 'look the part'!
Patients have responded well to it's introduction
We have made great use of the videos (from the library), sending important and relevant health education to our patients whilst they are sat waiting for their appointments (captive audience)
The "tickers" are particularly useful, enabling us to keep the patients informed of any Doctors running late, to remind them to have their flu jab, to inform us if they change their telephone/mobile number/home address, to complete a "Friends and Family Test" while they're in, etc.
We've had a very positive experience from sales to after care...excellent customer service!
Would highly recomend!
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Review by kelly PM, in Merseyside on 20th October 2016
We have been using Numed products for many years and have always received an excellent service from the whole team from sales to after care. Their products and knowledge base are second to none. I wish more suppliers were like them as if given a choice we would always choose Numed.
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Review by Beverly, Assistant PM in West Sussex on 24th August 2016
Very good service with the added bonus of easy integration into EMIS with many products in their catalogue including the ecg machine we purchased.
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Review by Martin, GP in Swansea on 9th August 2016
We have used Numed for a number of years and have always found them to be both helpful and professional. Their team of experts are always happy to give telephone assistance when required.
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Review by Kerry, GP practice in Hampshire on 5th August 2016
Quick efficient service and excellent telephone / online support ongoing.
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Review by Adrian, PM in Kent on 5th August 2016
We've used Numed for some years, and always found them extremely professional, responsive, and friendly. They have an excellent range of equipment, and their impressive Envisage waiting room patient information system has now been adopted by numerous CCG's. Fantastic after sales service as well. A great team you can rely on.
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Review by Nigel, PM in Chesterfield on 25th July 2016
Our surgery uses the services of Numed for several items of nursing equipment and whilst going through a transitional period recently has had cause to contact Numed on many occasions. Without exception, the staff are very polite, helpful and supportive, and all have shown a high level of competence. This has aided our working relationship and a belief in your company that you invest in your image. We live in an age where people are quick to complain but poor to congratulate good service, so well done to all at Numed, and keep up the good work.
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Review by Debbie, GP practice in Hailsham on 14th July 2016
I have had the pleasure of dealing with Numed for 12 years. Their customer service, quality and pricing are excellent. I have not experienced any breakdowns with the many pieces of equipment I have purchased over 12 years. I always purchase their 5 years MediServe contract for equipment, gives piece of mind and CQC compliance! I cannot recommend them highly enough.
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Review by Christina, Business PM in Poole on 6th July 2016