Very pleased with Numed, particularly with the customer care side of things. They did their best to ensure the IT set-up was as easy as possible and checked back regularly until everything had been taken care of. Thank you.
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Review by John, Operations Manager in Dorking 14th May 2021
Excellent service from this company. Items ordered arrived in less than 24 hours
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Review by Sharon, Clinical Nurse from Hampshire on 17th February 2021
Excellent service. Couldn't have been more helpful in getting us set up and working in no time at all.
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Review by Dave, IT Manager from Norfolk on 10th February 2021
Excellent service and support. Would highly recommend Numed
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Review by Catherine, Lead Nurse in Norfolk on 8th February 2021
Absolute brilliant efficient advice and quality service. Our Cardiosoft ECG needed updating to a newer model, software upgrade and testing was done remotely, very pleased with turnaround time.
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Review by Hardeep, Practice Manager in Kent on 5th February 2021
Excellent support team. Equipment robust and easy to use. Transfer of data direct to system seamless. Has made my day to day practice much easier
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Review by Helen, Specialist Practitioner in Wiltshire on 5th February 2021
Numed are very helpful and we have always had a positive experience. I would not hesitate to recommend their services to my colleagues.
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Review by Jiksha, Practice Manager in Kent on 21st October 2020
Always able to sort out any requests. Friendly staff and very helpful.
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Review by Nina, Practice Manager in Worksop on 21st October 2020
Highly recommend Numed Healthcare, we have recently upgraded our Agent ECG machine to a new whizz bang affair from Numed. What a piece of kit. As per normal the aftersales care was outstanding as was the remote installation process. Highly knowledgeable tech staff. Thank you again Numed. Keep up the good work.
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Review by Tim Wheeler, Deputy Practice Manager in Bournemouth on 20th October 2020
We use NUMED for our waiting room patient info screen and calling system. We recently had a fault and called the service desk. The fault was identified and fixed very quickly. Professional, prompt and reactive service - happy to recommend.
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Review by Katrina, Practice Manager in the North East on 05/06/2020
I use NUMED for our Clinical equipment service and calibration. They are efficient and helpful and provide a valuable service.
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Review by Jackie, Nurse in St Helens on 2nd April 2020
Numed have provided us with a great service with a very quick response and always happy to help with any queries.
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Review by Jo, Healthcare Team Member in Nuneaton on 24th February 2020
Very quick and reliable. The technican was very patient and talked me through everything, he followed up to make sure everything was working correctly. A very positive experience.
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Review by Sharlene, Deputy Practice Manager in Luton on 10th January 2020
Reliable and efficient support service. Friendly team who are easy to talk to.
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Review by Rebecca, Practice Manager in Nuneaton on 10th January 2020
Extremely helpful. Could teach the NHS IT Support team a thing or two!
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Review by Andrew, Practice Manager in Southend-on-Sea on 10th January 2020
Excellent service.
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Review by Jason, IT Manager in Norfolk on 10th January 2020
Very helpful
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Review by Sam, Practice Nurse in Northampton on 9th January 2020
The service from Numed is excellent. Our practice has both the Universal ECG machine and the Envisage display screen system. From enquiry, through to purchasing equipment and arranging installation, I found the entire process very smooth and easy. The support team are excellent as well for any technical issues or questions. Would highly recommend Numed.
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Review by Pamela, Practice Manager in Glenrothes on 9th October 2019
Excellent service, quick and reliable. Staff always friendly and helpful.
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Review by Lisa, Assistant Practice Manager in Canterbury on 23rd August 2019
Excellent Service and efficient staff. No problems with the products they have provided for us.
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Review by Susie, Practice Manager in Manchester on 4th July 2019
Happy with all products we have & service we are given
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Review by Linda, Healthcare Assistant in London on 3rd June 2019
My rating of 5 stars reflects the consistent excellent service given to us by Numed Healthcare.
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Review by Angela, Practice Manager in Shrewsbury on 22nd May 2019
The staff are very quick to help in anyway they can. very quick service . the ECG and ABPM are very easy to use. would recommend these to anybody.
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Review by Linda, Healthcare Assistant in London on 14th May 2019
Excellent service. Great range of products and staff have good level of knowledge. Great customer service.
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Review by Karen, Admin Assistant in Guernsey on 18th April 2019
Excellent service from sales enquiry to installation to answering questions and training. First Class...
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Review by Robert, Business Manager in Milton Keynes on 12th April 2019
Numed have been excellent!! We have saved over £200 per month with our new contract with Numed. The support and help you receive from all staff and technical support if phenomenal. I would recommend Numed to all practice's and will definitely use them again for future leasing.
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Review by Dan, Deputy Practice Manager in Kent on 2nd April 2019
Always excellent, top class service from NUMED, from purchasing equipment to technical support. Friendly and helpful staff too.
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Review by Katherine, Operations Manager in Oxford on 7th March 2019
I have had the pleasure of dealing with the lovely staff at NUMED for several years. Everyone, without exception, is helpful no matter how silly the query.
Other companies are sometimes dismissive or unhelpful whereas NUMED customer support team always take time with a smile.
Thank you everyone at NUMED!
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Review by Susan, Nurse Practitioner in Chippenham on 13th February 2019
I have had to phone Numed technical support three times now, and each time I have found them to have endless patience and are always very polite despite, as in my case, having to deal with someone who is technically very challenged!! Cannot recommend them highly enough
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Review by Suzanne, HCA in Ashford on 28th November 2018
Whenever I have called regarding any technical issues , everyone has been absolutely amazing. Extremely helpful staff and outstanding customer service !
Thank you!
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Review by Eva, Practice Manager in London on 19th November 2018
Very Good. Called & used on line help . Sorted in no time .
Seem to get Chris a lot & he is great. Helpful, polite & patient with non savy computer people
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Review by Christine, Healthcare Assistant in Leeds on 19th November 2018
I rang Numed to speak to finance regarding a payment. I was very impressed with both the person who answered the phone and Lisa for their excellent manner and their efficiency. They really did put the customer first. Companies could learn a lot from Numed!
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Review by Nicola, Practice Manager in Bristol on 12th April 2018
We had a new spirometer that kept on failing and going for return. I raised my concers with Numed and was really impressed with their customer service response and solution (a new spirometer).
Well done Numed, way beyond the service we often get from suppliers.
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Review by Melanie, PM in Oxon on 21st June 2017
We were let down by our previous supplier last year and were keen to replace our waiting room information system as soon as possible. Having researched some options, Envisage was recommended to me. The process for acquiring and installing the system was quick, straightforward and simple and we are completely happy with the result.

The messages that we use are a combination of those I create very easily using PowerPoint, and the professionally available healthcare slides and videos from the Envisage ‘bank’, which are especially useful for annual cycles, such as, flu campaign messages.

Patients often engage in discussions with the team so we know that the Envisage messages are clear, comprehensible and reaching our intended audience.

We are very pleased with our decision to buy the Envisage waiting room system and I am more than happy to recommend it to other GP Practices.
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Review by Lynne , PM in Banbury on 11th May 2017
Approached NUMED at very short notice to purchase a new integrated ECG machine - received excellent service from the word go. Staff very professional & knowledgable. Already have a NUMED integrated spirometer and would definitely recommend NUMED as a supplier.
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Review by Vicki, PM in Cardigan on 23rd March 2017
We have used Numed for many years, purchasing equipment such as ECG machines and 24 hour Ambulatory Blood Pressure Machine as they integrate with EMIS Web. In May 2016 we purchased the Envisage Calling in/Media System for our waiting room.
Installation of all the equipment has been fantastic and pain free and once installed if you have any queries the support team are very helpful.
Going back to the media system, the information provided by Numed including videos is excellent and it very easy to add your own information. We are in the process of purchasing an additional media system for our branch surgery.
There is no pressure from the Sales Team who I have always found to be very helpful and friendly.
If I was asked whether or not I would recommend Numed my answer would be 100% YES.
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Review by Review by Rachael, PM in Mid Glamorgan on 2nd February 2017
As a practice we were really sceptical about the size of the screen and what we could/couldn’t use the screen for. However having been using the screen for a couple of months now, we are really pleased that we have it and feel the screen size which was suggested for us was perfect for the room.

We have so far had no problems with the screen and had a very straight forward installation. All Numed employees who I have contact with through-out the process have been really pleasant, really informative and helpful along the way.

We find the software is super user friendly, and is so easy to update on the go! I would definitely recommend Numed.
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Review by Susan, GP Practice in Derby on 23rd January 2017
Had never used Numed before and approached them at very short notice for two new ECG machines. Incredibly prompt, knowledgeable, professional and help throughout the process of getting the machines in record time.

Now we have them we think our Numed Universal ECG systems are superb. Would have no hesitation in recommending them or Numed as a supplier.
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Review by Gary, GP Practice in Bracknell on 6th January 2017
We have been very impressed with NUMED Envisage Patient Calling/Media System
It has made the waiting room 'look the part'!
Patients have responded well to it's introduction
We have made great use of the videos (from the library), sending important and relevant health education to our patients whilst they are sat waiting for their appointments (captive audience)
The "tickers" are particularly useful, enabling us to keep the patients informed of any Doctors running late, to remind them to have their flu jab, to inform us if they change their telephone/mobile number/home address, to complete a "Friends and Family Test" while they're in, etc.
We've had a very positive experience from sales to after care...excellent customer service!
Would highly recomend!
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Review by kelly PM, in Merseyside on 20th October 2016
We have been using Numed products for many years and have always received an excellent service from the whole team from sales to after care. Their products and knowledge base are second to none. I wish more suppliers were like them as if given a choice we would always choose Numed.
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Review by Beverly, Assistant PM in West Sussex on 24th August 2016
Very good service with the added bonus of easy integration into EMIS with many products in their catalogue including the ecg machine we purchased.
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Review by Martin, GP in Swansea on 9th August 2016
We have used Numed for a number of years and have always found them to be both helpful and professional. Their team of experts are always happy to give telephone assistance when required.
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Review by Kerry, GP practice in Hampshire on 5th August 2016
Quick efficient service and excellent telephone / online support ongoing.
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Review by Adrian, PM in Kent on 5th August 2016
We've used Numed for some years, and always found them extremely professional, responsive, and friendly. They have an excellent range of equipment, and their impressive Envisage waiting room patient information system has now been adopted by numerous CCG's. Fantastic after sales service as well. A great team you can rely on.
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Review by Nigel, PM in Chesterfield on 25th July 2016
Our surgery uses the services of Numed for several items of nursing equipment and whilst going through a transitional period recently has had cause to contact Numed on many occasions. Without exception, the staff are very polite, helpful and supportive, and all have shown a high level of competence. This has aided our working relationship and a belief in your company that you invest in your image. We live in an age where people are quick to complain but poor to congratulate good service, so well done to all at Numed, and keep up the good work.
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Review by Debbie, GP practice in Hailsham on 14th July 2016
I have had the pleasure of dealing with Numed for 12 years. Their customer service, quality and pricing are excellent. I have not experienced any breakdowns with the many pieces of equipment I have purchased over 12 years. I always purchase their 5 years MediServe contract for equipment, gives piece of mind and CQC compliance! I cannot recommend them highly enough.
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Review by Christina, Business PM in Poole on 6th July 2016