"Surgery Express offer a professional and excellent customer service.
They are competitive on price and have an array of choice re all aspects of medical equipment.
There have a reliable and speedy delivery service which is guaranteed."

Surgical express offer competitive prices ,they will price match other company's. I find them very efficient, fast delivery and informative , I've never had any problems with this company at all

Have used Surgery Express for several years now and have received excellent customer service. They are very good on prices and reliability, All members of staff are a pleasure to deal with.

I have found the service from Surgery Express to be highly efficient. They have a massive range of products and are happy to try and source more unusual items which are not listed on their website. Their customer support is excellent.

Fast delivery, lovely customer support advisers, fair pricing and good selection of products.

Very good service, competitive pricing and next day delivery

I always have always found Surgery express to have excellant customer service, the staff are always happy to help with any queries and helpful when ordering new products. Prices are good and offers always made available. Delivery is prompt. I would recommend them to any surgery.

We have been with Surgery Express for several years now and have always found the service to be efficient, quick and value for money.

We have been using Surgery Express for many years and are always peased with the service in fact we rarely use other companys anymore. The price is right, the quality of goods is excellent and the speed of delivery is second to none.

Always cheerful on the phone, willing to look into products they don't routinely stock and make product recommendations. And next day free delivery!!

Surgery Express are a great company to deal with, always helpful, always fair.

"I have order from Surgery Express for many years and have always had excellent service be it customer services or placing orders. I have trialled many other supplies which have never met the standards of Surgery Express which is why I will continue to use them as my primary supplier throughout 2018 and beyond.
Thank you surgery Express."

Surgery Express for us are amazing. They give me value for money on our sundries, and loyality discounts. Communication is extremely good. The ladies on the phones are very helpful, and make you feel at ease when ordering, or asking for quotes.
Delivery is fantastic. We get the goods when they are expected.
On the whole a great company to deal with!

Surgery Express has always been very helpful when I have needed to contact them they are very competitive with their prices, always try their best to price match. If they have a cheaper choice of product available that is just as good as I have requested they always let me know. I have never had any problems with my supply delivery is very quick

Highly recommended customer care, first class. Competitive prices and a friendly service. Fast delivery and communication priceless. Excellent quality equipment, easy returns. Website and catalogue easy to access.

Surgery express is a fantastic company to deal with friendly service fast free delivery and easy online ordering with easy to navigate website and great quality products.

Good customer service and friendly and helpful staff

Surgery Express always offer the best customer service. I can always rely on them to answer any queries I have quickly and efficiently. There are so many great reasons to shop here. They offer great rewards and make everything easier.

In my experience Surgery Express provide a very good service with a wide variety of quality products at competitive prices tailored to the needs of Primary Care.

We have been using Surgery Express for some years now and i can honestly say we have had no issues and problems which couldn't be sorted out quickly abd wil minimum of fuss. Everyone i have ever dealt with have been always willing and happy to help. I'm a big believer in keeping things local and supporting this with our business to you. Many Thanks

Surgery Express always offer the best customer service. I can always rely on them to answer any queries I have quickly and efficiently. There are so many great reasons to shop here. They offer great rewards and make everything easier.

Excellent customer service. Efficient delivery, competitive prices and good range of stock

I have been purchasing consumables for our surgery for many years and have worked at this surgery for 20 years and have always found the products to be great value for money, of high quality and the customer service is excellent. Many thanks surgery express I hope to deal with you for many more years to come.

"Surgery Express deliver a consistent high level of service.
They answer any queries we have as well as helping out where they can with ordering etc."

friendly , welcoming , helpful and nothing to big to assist with

Great service with excellent knowledge and help for products. The website is easy to use too.

Friendly, helpful team. Will do their best to find items not currently listed, and good prices too. Reliable delivery. Would definitely recommend Surgery Express.

Very happy with the service and help i have received over the last months/years. The loyalty scheme is very helpful

Thank you Surgery express for your excellent customer service and your continued competitive prices

Great personal customer service. We feel confidence that we are buying quality items for a good price.

I have used surgery express for over 7 years now,When it comes to ordering medical supplies the staff at surgery express have always met my needs whether that’s beating/matching prices or helping with general enquiries , they really make me feel I’m not a number but a valued customer, I love that they offer loyalty points this helps our practice massively. And obviously the weekly chocolate treat goes down well

We have used Surgery Express for many years and remain impressed with their excellent customer services and prompt delivery. Even if I am unsure what I am ordering (the nurses often have their own descriptions and codes !)Surgery Express manages to provide exactly what I am looking for.

Staff always polite / helpful. products always on time good quality

very effiecient and friendly service, competitive pricing and they even throw in a bar of chocolate or two!

A friendly helpful staff, who always ensure we receive good service and support. At Surgery express its team work.

I have been using Surgery Express for our Surgery Medical supplies for many years, I find the team easy to contact, friendly and helpful. We get next day delivery and the orders are correctly filled. The website is clear and easy to use and I really appreciate the efficient, friendly way any queries are handled over the phone.

always competitively priced, excellent quality and delivered within a day or two if items are in stock. Staff are always friendly and helpful.

Surgery Express are always just a quick phone call away. They are always very helpful, have a great selection of products at a reasonable price and always provide a fast delivery. I would definitely recommend them.

Delivery and customer service always spot on

From first contact with your company all sales and deliveries went very smoothly & the team are all ways polite and professional.
Our practice is satisfied not only for its ease of the sales team,and would happily recommend your company.

Surgery Express provide an excellent service to our practice with fast delivery, a helpful website with online ordering, and helpful staff for any queries or questions about stock.

We use Surgery Express because it delivers great value, fast delivery and good customer service.

"Surgery Express are a super company to deal with.

Efficient, reliable, helpful and quickly answer any queries."

Surgery Express have always provided a service that outweighs the other competitors. They are willing to hear what we say and if we were able to find an item cheaper they will always step up to the mark and provide a deal which suits our needs. While they are willing to do that then they deserve our continued support to keep on ordering from them.

I have been a customer of Surgery Express for many years. What makes them different is that they come out every year to visit me in Practice, they review our orders and frequently bought products to try to save us money. My dedicated account manager does his best to price match, and in many cases beat, competitors prices when asked. You really get a sense that they value their customers and that they want to build a lasting relationship.

Over the many years we have used surgery express we have had great service and customer service! very friendly staff and are always willing to assist if problems occur.

surgery express are always helpful who ever i deal , deals with my inquires quickly very impressed with service

"I have used Surgery Express for a number of years now and i can honestly say that from ordering to delivery and even after sales i am extremely happy with the service i receive.
Frequent telephone and emails to make sure we are happy. 100% recommend this company!"

"I am very pleased with the service from Surgery Express, should I have an issue it is never a problem for a member of your staff to assist me over the phone.
My orders have always arrived within 48hrs!
Should there be an issue with an item being delayed or out of stock I am always informed very promptly.
Many Thanks"

Great servise, good prices, no problems with delivery. highly recomend Surgery Express

We have been customers of Surgery Express for many years and have always received a very reliable service, prompt delivery and competitive prices.

"We have been customers of Surgery Express for many years now.
Due to their friendly staff, competitive prices, free next day delivery and their wide range of products we wouldn't use anyone else for our medical supplies."

would highly recommend surgery express, they are efficient , cost effective , competitive and try to meet all requirements .

I have ordered from Surgery Express for quite a number of years now, and they have NEVER failed to fulfil my order or queries. I would recommend them to other surgeries if they do not use them already.

Our practice has ordered our supplies from Surgery Express for many years now and we have never had any faults/incidents with any items. The customer care provided is excellent. Very quick delivery (which is a godsend when any of our GPs/Nurse have forgotten to order something in time!) - as we know that Surgery Express will arrange delivery for the next working day, in most cases.

Excellent reliable company. easy to order. They have never let us down. Highly recommended!

Fab with this order for toners - very prompt delivery

Excellent customer service. Fast delivery and competitive rates. Direct contact with sale rep with fast response and always seeks best deal.

Fantastic customer service. good quick delieveries

Great ALWAYS HELPFULL AND PROMT.

thanks!

Excellent customer service and competitive prices

You are always helpful and understanding. Will try and supply all items within a short window and source other items when we need something different. Thankyou from SAP

Excellent service xx

"brilliant!!! excellent facility for urgent orders and prices agreed via federation. staff ALL very helpful.

happy for you to share my comments!

Very good service throughout the year

As efficient as ever. Good range of products at a good price. Thank you

We've used Surgery Express this year as prices are competitive. Delivery is always prompt and customer service is good

Great service and love the next day delivery

"Always very helpful when I ring, it makes my job a lot easier when I can contact someone for advice re medical equipment, trained well and pleasant to speak to.

Thank you"

Very helpful.

Fantastic always get supplies next day

Very accommodating service. Good communication when placing orders. Will source/verify products. Prompt delivery. Good value. Friendly operators.

Surgery Express have done really well again this year for me, nothing is too much trouble.

"Great!!
Always helpful"

I have been with you a few years now and always a great service and helpful staff.

Happy with the service

Always very pleased with customer services - very friendly and efficient

You have provided a very good service

You have done well - reduced my costs. Made me much happier. Thank you

Yes you are our favourite suppliers, deliver on time and economical, easy to order online

We have had some really good bargains this year and they have price matched where they can, keep up the good work!

Quality products, quick delivery and very helpful customer services

Excellent service, competitive prices - Delivery spot on . Thankyou!

Fantastic service fast delivery and has helped with any query I may have had. Good quality products I can rely.

Excellent, always delivered goods ordered in time scale advised

Willing to sort any orders and flexible on price.

Practice received excellent services this year. Prompt answers to queries and quick deliver.

Good

"Really enjoyed contacting the company. The girls taking the calls are happy, friendly and experienced.

Well done!"

Great customer service.

Very pleased with the level of service from Surgery Express.

We have had an excellent service from you as always this year.

Excellent service, as always!

Always very helpful when I phone with queries/difficulties

Excellent service

Super Quick Delivery Service

Surgery Express have been great! Nothing too much trouble and great service!

Really happy with the service

Very helpful

Very responsive to practice needs. The 'call off' contract has been great value for money.

very helpful

We have used Surgery Express for many years we love their personal service when we are trying to source new items. Your customer service is excellent.

Very efficient delivery.

Very quick prompt delivery

Your delivery of stock has been amazing.

Great service as usual. Having account managers or similar personnel makes my life so much easier as they are always available and able to answer any queries.

Always a professional and helpful service, that is competitively priced.

Great. always helpful which as a new PM I really appreciate. Visit was Colleen was nice too.

Your prices are very competitive and apart from the odd item, we have received all wanted goods next day.

Great efficient service as always!

You've done well... we aren't going anywhere else!! :)

"The service we receive from yourselves is brilliant. Very reliable. Fast delivery service...always pleasant and helpful."

Brilliant customer service

Service has been excellent

Have no problems with my orders

Brilliant as usual - superb service

We have been getting some fantastic deals on furniture for our new premises. The deliveries have been fast and problem free as always. No matter how complicated our requests are, we always receive great and very friendly customer service. Couldn't fault it!

Excellent service. Great prices and efficient service.

Excellent products at reasonable prices

always happy to do price comparison

I always great great customer service from all Surgery Express staff

Great service, quick delivery and pleasant staff.

Thanks to you all for your prompt attention all year! Special thanks to Victoria and Emma for looking after us.

Friendly and reliable

Really well kept prices stable.

Surgery Express has been an excellent supplier - we order only from you but if we have found items cheaper elsewhere you have been happy to price match!

Always friendly and helpful, will always come back if you can't give an answer to a query straight away.

Excellent service always! :)

Great! Staff very helpful, delivery always correct and prompt

Fantastic Service all year round nothing is to much trouble a wonderful team at Surgery Express

Very fast efficient service with next day delivery, and a free bar of chocolate too, what more could you ask for. Thank you

You have always sent the items in a timely quick manner. You have always been reliable and if you cannot get the item straight away, you have always informed us and let us know how long before the item will arrive.

Very helpful staff, always willing to find the best deal for us and able to assist us with information on products.

Great. The expansion into pharmaceuticals is welcomed. Great customer service as always.

Very helpful and friendly staff.

Always helpful and delivered promptly

Flexible on prices plus good customer service. Always friendly.

Never any problems. Would recommend to other surgeries.

Surgery express had always met our needs and delivered on time. They are always helpful efficient.

As a practice, we previously used various suppliers for the many items we needed to purchase. This ensured we always obtained a competitive price for the items we needed to buy. However, having to process multiple invoices for each transaction made throughout the month was painfully time consuming and so was navigating the myriad of different ordering processes for each supplier.

When I met colleen from Surgery Express, all of this changed. Colleen took the time to understand our practice’s needs and came up with a solution that meant our time processing orders and invoices was minimised. She also provided us with the management information we needed to track and monitor our expenditure. From a Practice Manager’s perspective, this is great for monitoring and adjusting expenditure when required. Colleen is also instrumental in ensuring that we receive the best possible price on items purchased. This gives us confidence purchasing from Surgery Express and makes us feel valued as a customer. In addition to this, when I did encounter like for like items cheaper elsewhere, Surgery Express had no hesitation in matching the price. I would certainly recommend Surgery Express to any Practice Manager looking to streamline their medical equipment and consumables procurement process. I also would have no hesitation in endorsing Colleen as a relationship manager. Colleen is a pleasure to work with and is very good at what she does.

We always get a good service from Surgery Express

During the time I have dealt with your company I have had Chrissy Boot as my account manager and I would like to highlight her workmanship. She is always cheery and chatty. She is always extremely helpful and will go the extra mile to help with any query I present to her.
I am not sure if you had a ‘colleague of the month’ or an award incentive within the company. If you do I would like to nominate her. If not, I wish to draw to your attention the commitment she shows to customers whilst she is dealing with them.

Your customer service team are always so helpful, polite and friendly and the site is easy to use and service efficient.

I would like to compliment Paul on the order I received yesterday, I am a returning customer and very pleased with the service I have received already long may it continue.

Aimee provided assistance which was prompt, courteous and very professional.

I want to thank Surgery Express for visiting our surgery and assisting us with our CQC visit.

They were most helpful and it was much appreciated. It went very well indeed.

I was most impressed with the professionalism of their rep – Colleen Gordon – who had an informed knowledge of the CQC expected standards.

Excellent service. Lovely sales team. Thank you for continuing to support the federation

Always a quick delivery. Happy to price match. Always helpful

...Never fail to deliver and nothing is to much for them, they price match and give extra discount.
...Sales staff answer telephone very promptly never kept waiting.

Always willing to find out prices and match

Very happy with the service

Very happy with the service form these suppliers. Always there to help and try their best to sort out any problems that arise, (although I have not really had any). Would recommend them to every practice.

I am more than satisfied with the service we get from you and all the team. Could not wish for better! Keep up the good work everyone, the customer service I receive is out of this world.

I would highly recommend Surgery Express to any Practice Manager looking for friendly, efficient service and quality, reasonably priced medical supplies.

excellent service, efficient, if not in stock will be supplied very quickly. Love the "add to favourites" page to save time on future orders.

I have been using this company for many years now and have found them to be very helpful and friendly. I am always impressed by their ability to deliver the products the next day. Very rarely are they unable to do this and if there is a problem they always let me know promptly via email.

Excellent service. Deliveries always arrive quickly and staff are polite, welcoming and helpful; nothing is too much to ask of them. They always ensure that if there is an issue, we are constantly up to date with any progress made and inquiries and emails are always dealt with efficiently! Can not fault them for anything.

Very happy with the service provided. The turn around from ordering to delivering is exceptional, the delivery drivers are always very friendly. We more than often use the website to order which is very clear and easy to use.

We have used Surgery Express for many years and always been extremely satisfied with the level of customer service. Prompt, next day delivery means we do not have to hold a massive stock - we struggle for storage space. If you have not used Surgery Express before I would highly recommend them to you.

Excellent service nothings too much trouble and always get next day delivery.

Excellent service as always and nothing is too much trouble.

Surgery Express provide an excellent service and after care. Nothing is too much trouble.

On a personal note, they have also been very supportive of my January 2017 fundraiser event in terms of sponsorship. Thank you so much.

I am very pleased with the service provided, the delivery is prompt, the staff are friendly and helpful so I will continue to use your services for the foreseeable future.

I am so impressed with the girls on the phone! Always very helpful, if I am not sure of anything they point me in the right direction. Also they are very friendly so keep up the good work team.

Excellent service!

The service is fantastic. All staff whether in sales or driver who delivers are always helpful and polite. Cannot fault the service.

The staff on your phone line are always very helpful and knowledgeable, the order comes quickly.

All the team are very helpful, with a pleasant attitude.

All staff are professional and pleasant, particularly Chrissy Boot whom deals with our account. It was lovely to see Colleen when she visited, too. Nothing is too much trouble - very pleased with the service.

5 * company. Staff are very helpful at all times. If they do not have a product in stock they will make sure that they can get it for you. I have used this company for approximately 3 years now and I would never change. The prices are extremely competitive and they are more than willing to price match. Next day delivery an added bonus. They now are dealing with pharmaceuticals which they priced matched for me. Keep up the good work Surgery Express and well done to all the staff that I deal with.

Very efficient and professional.

Really Helpful Easy to Contact Good Discounts. Thanks so Much Chrissy Booth excellent account manager.

Fab service

The staff at Surgery Express are very friendly and helpful and took the time to come and meet me at the practice to discuss setting up our account based on our needs. The prices are competitive and deliveries are prompt.

Very helpful/approachable, was useful meeting Martin recently - the only suggestion I would make is that a 4.30p.m. finish is very early for clinical staff to be in touch with by 'phone - 5.30p.m. would be helpful, thank you, Jo

Customer service is second to none! Nothing is to much trouble. Prices can be a little steep compared to another major uk medical supplier, but with a little chat to customer services we always find a compromise that suits us both. Many thanks to all involved. Keep up the good work!

Easy to use website for quick ordering and helpful when acquiring products not listed

Easy to use, friendly, very helpful staff and fast delivery.

Prompt delivery and service. Good customer relations.

All staff are very helpful when I call or make an error in my ordering. Price match is fantastic and Surgery Express are always very accommodating.

We have found Surgery Express very helpful. They were able to put together a portfolio of good quality low cost products for our regular supplies and are also helpful with obtaining one off items.

The service and communication is very good. Most items arrive the next day and if there's going to be a long delay, you do get informed.

Surgery Express are doing everything right for our organisation. Staff are always extremely helpful and friendly; orders delivered on time. If we ever had any problems, staff go out of their way to get things sorted for me. The service is great!

Surgery Express always try to price match. Speedy delivery and always helpful.

Surgery express are excellent on price and customer service. They have their own delivery driver who know exactly where the stock needs to go. We have tried numerous other suppliers who claim to be cheaper, but actually the quality of the products aren't as good and the service is poor.
Well done Surgery Express.

Surgery Express are reliable & always prompt with deliveries.

Surgery Express have patience when not sure what to order and you provide codes for future reference, which I find invaluable.

Always so helpful, efficient and will source the best costs for us, saves us time when trying to get the best deals Surgery Express go the extra mile and help you with this.

Surgery Express have always given excellent service. Prices are competitive, quality is good, staff are polite, friendly and a offer a personal service. The website is simple to use, ordering is easy and goods are delivered next day by a helpful delivery driver. I would thoroughly recommend Surgery Express to anyone requiring surgery supplies.

We have dealt with Surgery Express for several years now and have always had First Class Service. They are reliable & always prompt with deliveries.

We have found Surgery Express very helpful. They were able to put together a portfolio of good quality low cost products for our regular supplies and are also helpful with obtaining one off items.

I am very happy with Surgery Express. I don't have to worry and stock not being delivered. If I need to call they answer the phones more or less straight away, very pleasant and helpful over the phones.

I find the Surgery Express website particularly easy to use and the account managers extremely helpful, offering alternatives to any products that are unavailable quickly and efficiently

Great customer care, always respond promptly and willing to price match if possible. Delivery drivers always accommodating and even fill our grit bin outside in bad weather to save us a job!

Surgery express are excellent on price and customer service. They have their own delivery driver who know exactly where the stock needs to go. We have tried numerous other suppliers who claim to be cheaper, but actually the quality of the products aren't as good and the service is poor. Well done Surgery Express

Always exceptional service when dealing with advisors, extremely helpful. Always delivered promptly and competitive prices. Very happy customer!

I would recommend Surgery express for there excellent customer service, next day delivery and to be greeted knowing that they know you really well even after speaking to them only once. Nothing is to much trouble for this company and if products are not in stock they will keep you informed as to the approximate delivery date.