Significant Events

Organisations must promote a culture of openness and transparency. Significant events (SEs) help individuals and organisations to learn and can be used to improve patient safety and service delivery. This informative session explains the SE process and how SEs can identify trends in organisations. Delegates will also learn about the National Reporting and Learning System (NRLS) and why it is important that all staff are involved in SEs, they know how to raise them and, ultimately, how SEs can benefit an organisation.

Objectives

• Recognise the link between significant events and patient safety
• Learn how to manage significant events appropriately
• Gain an overview of the NRLS
• Learn how SEs, RCAs and quality improvement are linked
• Understand the need to involve all team members in SEs
• Recognise that sharing SEs can benefit multiple organisations and improve patient safety

Designed for 
Predominantly practice managers, those with managerial responsibilities and clinical staff.