Change Management

This session is for those staff who may be asked to facilitate change. Delegates will learn about the drivers for change, resistance to change and how to overcome it, the need for effective communication during change initiatives and the models used to enable successful outcomes.

Objectives

• Identify and understand internal and external drivers for change
• Understand what is meant by resistance to change and what causes it
• Learn how to overcome resistance to change
• Understand why excellent communication is essential during any change initiative
• Gain an understanding of change models that can be applied in the workplace

Designed for
Supervisors, line managers and managers who may be responsible for leading change initiatives.