iGPR

Electronic insurance report requests

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Opening Hours: 9am - 5.30pm, Mon - Fri
Operates: Nationwide
Giving you confidence when sharing patient information, iGPR helps GPs protect patient information when processing medical reports.
iGPR Basic is free of charge and enables practices to produce redacted Insurance Reports and Subject Access Requests.
Code Of Practice Approved
  • Insurance Reports

Address:

iGPR

11 Aston Court

Bromsgrove Technology Park

Bromsgrove

B60 3AL

Telephone:

01527 570 005

Website:

iGPR makes producing reports quick and easy and supports compliance. GPs can save valuable time by using iGPR to redact and review sensitive and third party information and then sending electronically to requesting third parties.  As of January 2019, both Subject Access Reporting and Insurance reporting are free of charge in iGPR Basic.

iGPR Basic (Free of Charge)

  • Process redacted Subject Access Requests in line with GDPR
  • Produce redacted Insurance Reports in line with GDPR
  • Attach and redact Lloyd George Records
  • Enhances security - iGPR is hosted within the NHS HSCN network and uses NHS Compliant encryption
  • Includes eGPR report for insurance reports received in paper
  • Full support and training provided whenever you need it

iGPR Premium features our full suite of reports, including a screening report for patients who request online access, DWP reporting and new reports and features updated regularly.

iGPR is available for EMIS Web and PCS, Vision, TPP SystmOne and Microtest.

For more information, please visit our website www.igpr.co.uk.

Attachments
Other company information
Email: [email protected]
Fax: 01527 832 555
Full Company Name: iGPR
Listed in the following categories:
Insurance Reports (Services)
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Recent Reviews
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5 75 Review(s)
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Practice Manager Reviews:
iGPR
iGPR - by , 21 September, 2022
5 5stars
Fab company to deal with - really care about and listen to their customers, not just in it for the profit. Innovative product and has evolved with technology developments and practice needs. Really nice sales team who don't pressure you sign the dotted line - they want to make sure it's right for you. We use SARs Pro to create all our subject access request reports - it gives me great peace of mind that there is a robust process (alongside the human intervention element) to screen out sensitive and third party information, plus it reduces the time we have to put in. Well worth the money.
Rating
Fab company to deal with - really care about and listen to their customers, not just in it for the profit. Innovative product and has evolved with technology developments and practice needs. Really nice sales team who don't pressure you sign the dotted line - they want to make sure it's right for you. We use SARs Pro to create all our subject access request reports - it gives me great peace of mind that there is a robust process (alongside the human intervention element) to screen out sensitive and third party information, plus it reduces the time we have to put in. Well worth the money.
Verified Review
Review by Jennie, Practice Manager in Southampton on 20th September 2022.
iGPR
iGPR - by , 01 December, 2020
5 5stars
Very good software - links with clinical systems effortlessly and generates reports with ease. Has saved us so much time generating patient reports
Rating
Very good software - links with clinical systems effortlessly and generates reports with ease. Has saved us so much time generating patient reports
Verified Review
Review by Daron, System Support Manager in Luton on 1st December 2020
iGPR
iGPR - by , 22 October, 2020
5 5stars
I spoken to Rachel and Tom ,both have brilliant communication skill, most helpful. They even contact the 3rd parties for me to solve their problem to access the SAR. Excellent service. Thank you you so much.
Rating
I spoken to Rachel and Tom ,both have brilliant communication skill, most helpful. They even contact the 3rd parties for me to solve their problem to access the SAR. Excellent service. Thank you you so much.
Verified Review
Review by Susan, Duty Manager on 22nd October 2020
iGPR
iGPR - by , 10 August, 2020
4 5stars
Jake was very helpful and pleasant, he explained everything I needed to know :))
Rating
Jake was very helpful and pleasant, he explained everything I needed to know :))
Verified Review
Review by Irem, Assistant Practice Manager in Birmingham on 10th August 2020
iGPR
iGPR - by , 28 May, 2020
4 5stars
Our practice is new to using iGPR. The training I have received has been excellent and I am confident the trainers will welcome any contact going forward should this be necessary.
Using iGPR for electronic reports is going to save so much time. I will review again after gaining more experience hopefully 5 stars will be achieved!
Rating
Our practice is new to using iGPR. The training I have received has been excellent and I am confident the trainers will welcome any contact going forward should this be necessary.
Using iGPR for electronic reports is going to save so much time. I will review again after gaining more experience hopefully 5 stars will be achieved!
Verified Review
Review by Gay - Secretary in Sheffield on 28/05/2020
iGPR - by , 07 May, 2020
5 5stars
iGPR offer a great customer support service. I feel I can ring then no matter how small my query is and I always get a prompt & friendly response. I find the products have also really helped with my workload.
Rating
iGPR offer a great customer support service. I feel I can ring then no matter how small my query is and I always get a prompt & friendly response. I find the products have also really helped with my workload.
Verified Review
Review by Sarah, Receptionist in Downpatrick on 5th May 2020
iGPR - by , 17 April, 2020
5 5stars
The very best customer support I have ever received - everybody I have spoken to has been exceptionally friendly and helpful - thank you all!
Rating
The very best customer support I have ever received - everybody I have spoken to has been exceptionally friendly and helpful - thank you all!
Verified Review
Review by Shona, Administrator in Brighton on 20th April 2020
iGPR - by , 20 June, 2019
5 5stars
Kevin was very patient and most helpful explaining things very clearly and showing me what needs to be done Thank you
Rating
Kevin was very patient and most helpful explaining things very clearly and showing me what needs to be done Thank you
Verified Review
Review by Natalie, Receptionist in Birmingham on 20th June 2019
iGPR - by , 20 June, 2019
5 5stars
Really efficient piece of software. Able to run in the background while you carry on with the day job. Feel confident that all reports are redacted. Wouldn't be without out
Rating
Really efficient piece of software. Able to run in the background while you carry on with the day job. Feel confident that all reports are redacted. Wouldn't be without out
Verified Review
Review by Sue, Assistant practice manager in Monmouth on 20th June 2019
iGPR - by , 20 June, 2019
5 5stars
Very helpful and explained everything fully excellent service
Rating
Very helpful and explained everything fully excellent service
Verified Review
Review by Jayne, Medical receptionist in Warrington on 20th June 2019
iGPR - by , 05 February, 2019
5 5stars
I spoke to Jake today as I was having trouble remembering how to use some of the software and the update would not go through. Jake did the update for me and spent time going through the software with me. Very helpful !! This software has saved no end of time for both admin and GP we use it a lot and have found it to be much safer. Amazing
Rating
I spoke to Jake today as I was having trouble remembering how to use some of the software and the update would not go through. Jake did the update for me and spent time going through the software with me. Very helpful !! This software has saved no end of time for both admin and GP we use it a lot and have found it to be much safer. Amazing
Verified Review
Review by Bryony, Reception Manager in Leicester on 5th February 2019
iGPR - by , 04 February, 2019
5 5stars
Always helpful when I have a question.
Rating
Always helpful when I have a question.
Verified Review
Review by Susan, Clinical Coder in Bury St Edmunds on 4th February 2019
iGPR - by , 04 February, 2019
5 5stars
The team at iGPR are always really helpful with any problem or need. Software is great and functional! Would recommend for practice's to use even if you are not IT savy.
Rating
The team at iGPR are always really helpful with any problem or need. Software is great and functional! Would recommend for practice's to use even if you are not IT savy.
Verified Review
Review by Niamh, Administrator in Gloucestershire on 4th February 2019
iGPR - by , 01 February, 2019
5 5stars
Team at IGPR have always shown great patience when helping me over the phone. I am not great with learning technology but they have always been on hand to explain things very clearly. I have now had the software updated to the new version and I am so excited to know I can send an encrypted file by email. This makes work life so much easier. Thank you again for all your support and making the new GPR changes so much simpler..
Rating
Team at IGPR have always shown great patience when helping me over the phone. I am not great with learning technology but they have always been on hand to explain things very clearly. I have now had the software updated to the new version and I am so excited to know I can send an encrypted file by email. This makes work life so much easier. Thank you again for all your support and making the new GPR changes so much simpler..
Verified Review
Review by Janine, Administrator in Leighton Buzzard on 1st February 2019
iGPR - by , 30 January, 2019
5 5stars
Spoke with Tom as I had a query, Tom talked me through it, he has great communication skills and a brilliant telephone manner. Thanks Tom
Rating
Spoke with Tom as I had a query, Tom talked me through it, he has great communication skills and a brilliant telephone manner. Thanks Tom
Verified Review
Review by Carole, Secretary in Bradford on 30th January 2019
iGPR - by , 30 January, 2019
5 5stars
Spoken to Jake today. Very good service.
Rating
Spoken to Jake today. Very good service.
Verified Review
Review by Karen, Administrator in Hull on 30th January 2019
iGPR - by , 30 January, 2019
5 5stars
The new upgrade will make completing reports so much easier and the new features for completing SAR reports and GPR reports is time saving. Thank you to Tom for taking me through the new upgrade. Always great support from the team at Niche.
Rating
The new upgrade will make completing reports so much easier and the new features for completing SAR reports and GPR reports is time saving. Thank you to Tom for taking me through the new upgrade. Always great support from the team at Niche.
Verified Review
Review by Wendy, Secretary in Hook on 30th January 2019
iGPR - by , 29 January, 2019
5 5stars
Excellent team at IGPR, really helpful! They explained the system fully and are always available to answer any queries.
The system itself is great; it is simple and straightforward to use and will really support our Practice with Subject Access Requests and Insurance reporting going forward. Overall a brilliant product.
Rating
Excellent team at IGPR, really helpful! They explained the system fully and are always available to answer any queries.
The system itself is great; it is simple and straightforward to use and will really support our Practice with Subject Access Requests and Insurance reporting going forward. Overall a brilliant product.
Verified Review
Review by Rebecca, Administrator in Kings Lynn on 29th January 2019
iGPR - by , 29 January, 2019
5 5stars
Tom installed the new iGPR version for me right now. He was polite, efficient and very helpful. Hopefully the new version will be as efficient
Rating
Tom installed the new iGPR version for me right now. He was polite, efficient and very helpful. Hopefully the new version will be as efficient
Verified Review
Review by Christiane, Administrator in London on 29th January 2019
iGPR - by , 24 January, 2019
5 5stars
Thank you for the excellent support including speaking in layman's terms.
Rating
Thank you for the excellent support including speaking in layman's terms.
Verified Review
Review by Jan, IT administrator on 24th January 2019
iGPR - by , 24 January, 2019
5 5stars
The ability to redact a full set of notes, copy an encrypted file to disk, ensures a secure way to provide the confidential information without compromising patients confidential records. The recent upgrades have made the process more user friendly.
The customer service provided by all at Niche is reassuring, especially as it take me time to get to grips with new technology.
Rating
The ability to redact a full set of notes, copy an encrypted file to disk, ensures a secure way to provide the confidential information without compromising patients confidential records. The recent upgrades have made the process more user friendly.
The customer service provided by all at Niche is reassuring, especially as it take me time to get to grips with new technology.
Verified Review
Review by Hazel, Medical Reports Administrator in Bromsgrove on 24th January 2019
iGPR - by , 21 January, 2019
5 5stars
A wonderful team with an amazing product. Both the AMRA and SAR requests are dealt with in a fraction of the time. I highly recommend it.
Rating
A wonderful team with an amazing product. Both the AMRA and SAR requests are dealt with in a fraction of the time. I highly recommend it.
Verified Review
Review by Sharon, Secretary in Chester on 21st January 2019
iGPR - by , 21 January, 2019
5 5stars
The software for this is fantastic and makes completing medical reports much easier
Rating
The software for this is fantastic and makes completing medical reports much easier
Verified Review
Review by Julie, Administrator in Liverpool on 21st January 2019
iGPR - by , 18 January, 2019
5 5stars
The new version of iGPR is User-friendly. While preparing an insurance report or Copies of notes you feel that you are in control. I really like the new version and highly recommend it to all practices to use.
Rating
The new version of iGPR is User-friendly. While preparing an insurance report or Copies of notes you feel that you are in control. I really like the new version and highly recommend it to all practices to use.
Verified Review
Review by Seyedeh, Assistant Manager in London on 18th January 2019
iGPR - by , 31 July, 2018
5 5stars
I have to send my big thank you to Tom Cwik.
There was an issue with attachments in IGPR. He effortlessly managed to solve the problem and explained it so clearly to me. I think I will be fine next time if the same problem occur as he showed me very well how to tackle it.
Thank you
Rating
I have to send my big thank you to Tom Cwik.
There was an issue with attachments in IGPR. He effortlessly managed to solve the problem and explained it so clearly to me. I think I will be fine next time if the same problem occur as he showed me very well how to tackle it.
Thank you
Verified Review
Review by Seyedeh, Assistant PM in London on 31st July 2018
iGPR - by , 31 May, 2018
5 5stars
Tom was really helpful and was kind also went through everything nice so it was understandable.
Rating
Tom was really helpful and was kind also went through everything nice so it was understandable.
Verified Review
Review by Lauren, Receptionist in Swindon on 31st May 2018
iGPR - by , 18 April, 2018
5 5stars
Excellent training provided by Kevin and swift email follow up from the office
Rating
Excellent training provided by Kevin and swift email follow up from the office
Verified Review
Review by Terri, Assistant PM in Bristol on 18th April 2018
iGPR - by , 07 December, 2017
5 5stars
IGPR sent a representative to train several members of our admin team to learn how to process medical insurance reports via IGPR. I am pleased to say that the morning was a great success in terms of understanding how to electronically deal with these reports in the most efficient and accurate way.

The staff who took part were highly motivated by the interactive session and now feel both better equipped and more confident in their ability to manage this process.

As a large practice, every penny saved or claimed makes a difference to the quality and provision of care and service to our patients. I therefore cannot praise Kevin at IGPR highly enough and have no hesitation of offering this endorsement of their services.
Rating
IGPR sent a representative to train several members of our admin team to learn how to process medical insurance reports via IGPR. I am pleased to say that the morning was a great success in terms of understanding how to electronically deal with these reports in the most efficient and accurate way.

The staff who took part were highly motivated by the interactive session and now feel both better equipped and more confident in their ability to manage this process.

As a large practice, every penny saved or claimed makes a difference to the quality and provision of care and service to our patients. I therefore cannot praise Kevin at IGPR highly enough and have no hesitation of offering this endorsement of their services.
Verified Review
Review by Joanne, PM in Tonbridge Wells on 7th December 2017
iGPR - by , 10 October, 2017
5 5stars
The poduct/service is excellent. Had a followup call from a gentleman called Kevin, Very helpful and very informative. His instructions were clear and precise. I feel more confident using iGPR. ty
Rating
The poduct/service is excellent. Had a followup call from a gentleman called Kevin, Very helpful and very informative. His instructions were clear and precise. I feel more confident using iGPR. ty
Verified Review
Review by Barbara, Practice Team Member in Prenton on 11th October 2017
iGPR - by , 05 October, 2017
5 5stars
Brilliant service, very helpful Thank you Craig!
Rating
Brilliant service, very helpful Thank you Craig!
Verified Review
Review by Eli, Practice Team Member in Coventry on 5th October 2017
iGPR - by , 27 September, 2017
5 5stars
Great guy on the phone, very calm and explained each procedure step by step.
Rating
Great guy on the phone, very calm and explained each procedure step by step.
Verified Review
Review by Callie, Practice Team Member in Tyne & Wear on 27th September 2017
iGPR - by , 08 September, 2017
5 5stars
Keven provide IGPR training to the cluster today, he presented clear and consise information. Everyone who attend found the session extremely useful.
Rating
Keven provide IGPR training to the cluster today, he presented clear and consise information. Everyone who attend found the session extremely useful.
Verified Review
Review by Thelma, PM in Cardiff on 8th September 2017
iGPR - by , 06 September, 2017
5 5stars
Had a great chat with Kevin who was very patient, helpful and informative. I can see that this system will reduce our workload significantly. Great checking system to ensure the correct information is submitted. Payment is quick and easy. Fantastic all round!
Rating
Had a great chat with Kevin who was very patient, helpful and informative. I can see that this system will reduce our workload significantly. Great checking system to ensure the correct information is submitted. Payment is quick and easy. Fantastic all round!
Verified Review
Review by Elaine, Team Member in London on 6th September 2017
iGPR - by , 09 August, 2017
5 5stars
Spoke to Kevin from Niche today - he spent over an hour and was extremely helpful. He remotely logged in and showed me how to process insurance reports via iGPR and answered any questions I had. This software should potentially save a lot of time and therefore money in the long term. This is also a much more secure method of checking documents than going through them manually - the redaction software is impressive. There is always someone from the friendly team available to answer questions or provide support. Highly recommended. Thank you!
Rating
Spoke to Kevin from Niche today - he spent over an hour and was extremely helpful. He remotely logged in and showed me how to process insurance reports via iGPR and answered any questions I had. This software should potentially save a lot of time and therefore money in the long term. This is also a much more secure method of checking documents than going through them manually - the redaction software is impressive. There is always someone from the friendly team available to answer questions or provide support. Highly recommended. Thank you!
Verified Review
Review by Barbara, Patient Liaison Officer in Surrey on 9th August 2017
iGPR - by , 04 August, 2017
5 5stars
Creating a report - this was a little bit glitchy due to the error we had with the note space download, however the support that we were given by Tom was excellent. he was very patient and helpful and enabled us to workaround this problem.
Rating
Creating a report - this was a little bit glitchy due to the error we had with the note space download, however the support that we were given by Tom was excellent. he was very patient and helpful and enabled us to workaround this problem.
Verified Review
Review by Hayley, PM in Kent on 7th August 2017
iGPR - by , 02 August, 2017
5 5stars
Very positive and helpful review. Has helped the GP's immensely and me too!!! Can highly recommend Kevin and the Team with such a fantastic service.
Rating
Very positive and helpful review. Has helped the GP's immensely and me too!!! Can highly recommend Kevin and the Team with such a fantastic service.
Verified Review
Review by Janet, Practice Administrator in Stockbridge on 2nd August 2017
iGPR - by , 01 August, 2017
5 5stars
Very helpful
Rating
Very helpful
Verified Review
Review by Sandy, Receptionist in Surrey on 1st August 2017
iGPR - by , 20 July, 2017
5 5stars
We purchased create report for solicitors reports and this is far more secure because we can encrypt on to a disk therefore not printing out the reports and this saves on postage , paper and toner. We recommend this to other surgeries
Rating
We purchased create report for solicitors reports and this is far more secure because we can encrypt on to a disk therefore not printing out the reports and this saves on postage , paper and toner. We recommend this to other surgeries
Verified Review
Review by Natalie, Receptionist in Wigan on 20th July 2017
iGPR - by , 20 July, 2017
5 5stars
A very positive review. Tom was very helpful from the initial webinar right up to installation and further training. Many thanks
Rating
A very positive review. Tom was very helpful from the initial webinar right up to installation and further training. Many thanks
Verified Review
Review by Claire, Medical Secretary in Tadley on 20th July 2017
iGPR - by , 13 July, 2017
5 5stars
Spoke to Kevin today who talked me through how to use the software. Very helpful & informative thank you!
Rating
Spoke to Kevin today who talked me through how to use the software. Very helpful & informative thank you!
Verified Review
Review by Jen, PM in Milton Keynes on 13th July 2017
iGPR - by , 13 July, 2017
5 5stars
I find iGPR a very good system, no more printing out batches of documents and saves me a journey to the Post Office. I find the support excellent, Tom had a lot of patience with me this morning!
Rating
I find iGPR a very good system, no more printing out batches of documents and saves me a journey to the Post Office. I find the support excellent, Tom had a lot of patience with me this morning!
Verified Review
Review by Sue, PM in Crewe on 13th July 2017
iGPR - by , 05 July, 2017
5 5stars
Spoke with Tom, who has excellent communication skills, kept in contact with me all the way through. Has brilliant telephone manner. iGPR is quicker to use rather than having paper everywhere, better confidentiality. Would recommend for other practices to use.
Rating
Spoke with Tom, who has excellent communication skills, kept in contact with me all the way through. Has brilliant telephone manner. iGPR is quicker to use rather than having paper everywhere, better confidentiality. Would recommend for other practices to use.
Verified Review
Review by Danielle, Medical Secretary in Birmingham on 5th July 2017
iGPR - by , 04 July, 2017
5 5stars
Craig was most helpful today, your system is saving us a lot of time and overhead costs
Rating
Craig was most helpful today, your system is saving us a lot of time and overhead costs
Verified Review
Review by Judith, Receptionist in Warwickshire on 4th July 2017
iGPR - by , 04 July, 2017
5 5stars
Absolutely fantastic thank you - I logged a callback and the response was really quick - instructions were really clear and the support was great. I got some great advice on updates too. I would highly recommend this company, I wish more were like this!
Rating
Absolutely fantastic thank you - I logged a callback and the response was really quick - instructions were really clear and the support was great. I got some great advice on updates too. I would highly recommend this company, I wish more were like this!
Verified Review
Review by Laura, Receptionist in London on 4th July 2017
iGPR - by , 28 June, 2017
5 5stars
excellent, in a word, I'm using the system within hours of learning and installing, Thomas CWIK has a lovely manner, very easy to talk to and ask questions of
Rating
excellent, in a word, I'm using the system within hours of learning and installing, Thomas CWIK has a lovely manner, very easy to talk to and ask questions of
Verified Review
Review by Pamela, Medical Secretary in Leeds on 28th June 2017
iGPR - by , 27 June, 2017
5 5stars
Craig was very helpful today getting me set up on IGPR and nice to have that support there if needed.
Rating
Craig was very helpful today getting me set up on IGPR and nice to have that support there if needed.
Verified Review
Review by Sarah, Phlebotomist in Oxford on 27th June 2017
iGPR - by , 27 June, 2017
4 5stars
I haven't fully used the program yet but the features are amazing and will save our surgery a lot of time and money !
Rating
I haven't fully used the program yet but the features are amazing and will save our surgery a lot of time and money !
Verified Review
Review by Jaleesa, Practice Support in London on 27th June 2017
iGPR - by , 27 June, 2017
5 5stars
System seems really easy to use. Tom was very helpful training me how to use the system, going through step by step.
Rating
System seems really easy to use. Tom was very helpful training me how to use the system, going through step by step.
Verified Review
Review by Amy, Receptionist in Wednesbury on 27th June 2017
iGPR - by , 20 June, 2017
5 5stars
Kevin introduced me to this programme. What a time saver! Use this on a daily basis! Don't know how I managed without this before. Gives me extra time to complete other tasks.
Thank you Kevin :-)
Rating
Kevin introduced me to this programme. What a time saver! Use this on a daily basis! Don't know how I managed without this before. Gives me extra time to complete other tasks.
Thank you Kevin :-)
Verified Review
Review by Rachel, Administrator in Luton on 20th June 2017
iGPR - by , 16 June, 2017
5 5stars
always very helpful whenever I need help
Rating
always very helpful whenever I need help
Verified Review
Review by Linda, Practice Assistant in Great Yarmouth on 16th June 2017
iGPR - by , 15 June, 2017
5 5stars
Just had Niche Health in to provide our GP's with training of using i GPR, good clear and easy to understand training, very patient & knowlegable. Now we all feel confident is using this for our insurance reports, saving us time.
Rating
Just had Niche Health in to provide our GP's with training of using i GPR, good clear and easy to understand training, very patient & knowlegable. Now we all feel confident is using this for our insurance reports, saving us time.
Verified Review
Review by Elaine, Assistant PM in Maidenhead on 15th June 2017
iGPR - by , 15 June, 2017
5 5stars
Took time to make sure I understood iGPR reports and downloaded latest version.
Rating
Took time to make sure I understood iGPR reports and downloaded latest version.
Verified Review
Review by Janet, Practice Assistant in Shirley on 15th June 2017
iGPR - by , 13 June, 2017
5 5stars
very easy, quick, friendly advise and walkthrough! cannot thank you enough Kevin !!
Rating
very easy, quick, friendly advise and walkthrough! cannot thank you enough Kevin !!
Verified Review
Review by Amy, PM in Middlesex on 13th June 2017
iGPR - by , 13 June, 2017
5 5stars
New to iGPR & Jake has been most helpful in explaining the process.
Friendly, clear support & guidence through the process. Excellent, Thank you
Rating
New to iGPR & Jake has been most helpful in explaining the process.
Friendly, clear support & guidence through the process. Excellent, Thank you
Verified Review
Review by Pam, PM in Otley on 13th June 2017
iGPR - by , 12 June, 2017
5 5stars
Tom was great help over the phone! Quick and easy system to use! Thank you TOM!
Rating
Tom was great help over the phone! Quick and easy system to use! Thank you TOM!
Verified Review
Review by Kayley, PM in Berkshire on 12th June 2017
iGPR - by , 07 June, 2017
5 5stars
We have just started using iGPR. The team (Creg and Paul Harris) have been exellent in the telephone conversation with instructions on how to get started on iGPR. We have actually stated receiving and sending insurance report for our patients via iGPR. Looking forward to organising training for the rest of our staff.
Rating
We have just started using iGPR. The team (Creg and Paul Harris) have been exellent in the telephone conversation with instructions on how to get started on iGPR. We have actually stated receiving and sending insurance report for our patients via iGPR. Looking forward to organising training for the rest of our staff.
Verified Review
Review by Bandele, PM in London on 7th June 2017
iGPR - by , 06 June, 2017
5 5stars
Understood all of Tom's instructions clearly. Looking forward to using IGPR.
Rating
Understood all of Tom's instructions clearly. Looking forward to using IGPR.
Verified Review
Review by Rachel, PM in Kent on 6th June 2017
iGPR - by , 06 June, 2017
4 5stars
We have not actually used the system properly yet but we have had very good training from Tom today. Tom was extremely clear and very helpful. It all seems a very easy and manageable system to use. We look forward to using it.
Rating
We have not actually used the system properly yet but we have had very good training from Tom today. Tom was extremely clear and very helpful. It all seems a very easy and manageable system to use. We look forward to using it.
Verified Review
Review by Maria, PM in Kent on 6th June 2017
iGPR - by , 06 June, 2017
5 5stars
Very friendly, clear and precise explanation, perfect way of training no heavy descriptions or instructions. Thank you
Rating
Very friendly, clear and precise explanation, perfect way of training no heavy descriptions or instructions. Thank you
Verified Review
Review by Linda , PM in London on 6th June 2017
iGPR - by , 06 June, 2017
4 5stars
We haven't received many iGPR requests as yet but of the ones that we have processed I can definitely see the benefits of it to our Surgery, especially for the GP's who have very little time for administrative work these days. The process is streamlined, quick and easy and only the absolute minimum, but necessary, information is requested by the Insurance Company of which we are still able to review and retract if neccessary, ensuring maximum patient confidentiality.
Rating
We haven't received many iGPR requests as yet but of the ones that we have processed I can definitely see the benefits of it to our Surgery, especially for the GP's who have very little time for administrative work these days. The process is streamlined, quick and easy and only the absolute minimum, but necessary, information is requested by the Insurance Company of which we are still able to review and retract if neccessary, ensuring maximum patient confidentiality.
Verified Review
Review by Janet, PM in Wales on 6th June 2017
iGPR - by , 05 June, 2017
4 5stars
very good ,polite and helpful
Rating
very good ,polite and helpful
Verified Review
Review by Catherine, PM in North Yorkshire on 5th June 2017
iGPR - by , 05 June, 2017
5 5stars
This saves me so much time - a report can be completed in minutes - wish all the companies used this method.
Should you have a problem the friendly people at Niche health are always on hand to help out, I have not had a question they cannot answer yet.
If you are unsure whether to use this or not - give it a go you will be amazed how easy it is.
Rating
This saves me so much time - a report can be completed in minutes - wish all the companies used this method.
Should you have a problem the friendly people at Niche health are always on hand to help out, I have not had a question they cannot answer yet.
If you are unsure whether to use this or not - give it a go you will be amazed how easy it is.
Verified Review
Review by Jane, PM in Hastings on 5th June 2017
iGPR - by , 02 June, 2017
5 5stars
Very helpful. I do not use the iGRP system regularly and often forget certain procedures. Always talk me through it every time I call
Rating
Very helpful. I do not use the iGRP system regularly and often forget certain procedures. Always talk me through it every time I call
Verified Review
Review by Nada, PM in Dartford on 2nd June 2017
iGPR - by , 02 June, 2017
5 5stars
Carl was very helpful explaining the process of using iGPR.
Rating
Carl was very helpful explaining the process of using iGPR.
Verified Review
Review by Samantha, PM in Newcastle on 2nd June 2017
iGPR - by , 02 June, 2017
5 5stars
The support team were excellent in the way that i was guided through completing the iGPR report electronically.
Rating
The support team were excellent in the way that i was guided through completing the iGPR report electronically.
Verified Review
Review by Brie, PM in Birmingham on 2nd June 2017
iGPR - by , 02 June, 2017
5 5stars
Very helpful efficient service. Thomas has taken me through training this morning and very helpful and informative.

Thank you
Rating
Very helpful efficient service. Thomas has taken me through training this morning and very helpful and informative.

Thank you
Verified Review
Review by Maxine, PM in Salisbury on 2nd June 2017
iGPR - by , 02 June, 2017
5 5stars
Kev is fantastic!

Very knowledable and friendly :)
Rating
Kev is fantastic!

Very knowledable and friendly :)
Verified Review
Review by Kaysha, PM in London on 2nd June 2017
iGPR - by , 02 June, 2017
5 5stars
Kevin James who works for Niche Health has been an excellent support with IGPR which has been efficient and secure and a real time saver and pays individual attention to unique problems
Rating
Kevin James who works for Niche Health has been an excellent support with IGPR which has been efficient and secure and a real time saver and pays individual attention to unique problems
Verified Review
Review by Rose, PM in London on 2nd June 2017.
iGPR - by , 01 June, 2017
5 5stars
excellent service, training very well run through nice and easy to use
Rating
excellent service, training very well run through nice and easy to use
Verified Review
Review by Junaid, PM in Blackburn on 1st June 2017
iGPR - by , 01 June, 2017
5 5stars
Very efficient, very good at explaining instructions
Rating
Very efficient, very good at explaining instructions
Verified Review
Review by Gemma , PM in Herefordshire on 1st June 2017
iGPR - by , 01 June, 2017
5 5stars
The training is very good and easy to understand. The reports are prepared very quickly and the information extracted from the records is efficient and easily read by the GP. Most of our GPs are quite happy with the format.
Rating
The training is very good and easy to understand. The reports are prepared very quickly and the information extracted from the records is efficient and easily read by the GP. Most of our GPs are quite happy with the format.
Verified Review
Review by Christine, PM in Kingston Upon Hull on 1st June 2017
iGPR - by , 31 May, 2017
5 5stars
Great support and training from Jake
Rating
Great support and training from Jake
Verified Review
Review by Carole , PM in Lancashire on 31st May 2017
iGPR - by , 31 May, 2017
5 5stars
Had training with Tom on the iGPR system, extremely informative and helpful. The process was explained in a simple way as to put one at ease as this is new to our practice. Look forward to using the system going forward. Tom is brilliant.
Rating
Had training with Tom on the iGPR system, extremely informative and helpful. The process was explained in a simple way as to put one at ease as this is new to our practice. Look forward to using the system going forward. Tom is brilliant.
Verified Review
Review by Suki, PM in London on 31st May 2017
iGPR - by , 26 May, 2017
5 5stars
Had an issue with iGPR sending a patient's record that was too big. Spoke to Tom who was very helpful in talking me through the process to amend the record so that it could finally be sent. Excellent service - prompt answer to my phonecall with a speedy conclusion.
Rating
Had an issue with iGPR sending a patient's record that was too big. Spoke to Tom who was very helpful in talking me through the process to amend the record so that it could finally be sent. Excellent service - prompt answer to my phonecall with a speedy conclusion.
Verified Review
Review by Linda , PM in Surrey on 26th May 2017
iGPR - by , 27 April, 2017
5 5stars
Spoke to Tom with regards to the iGPR and he talked me through the process as this is new to our Practice. Found Tom to be very helpful with explaining everything on how to complete a Medical Report. Also found processing them electronically a lot better than receiving paper reports.
Rating
Spoke to Tom with regards to the iGPR and he talked me through the process as this is new to our Practice. Found Tom to be very helpful with explaining everything on how to complete a Medical Report. Also found processing them electronically a lot better than receiving paper reports.
Verified Review
Review by Michelle in Hull on 26th April 2017

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