We recently change website providers to GenPra. The process was fully supported by them and the whole thing went really smoothly. We now have a better functioning web site, tailored to the needs of the practice that can better serve both us and our patients. https://www.drmoss-harrogate.nhs.uk/

The website Gary and his team built for us is fantastic. All of the information from our old website was accurately transferred to the new one and it was incorporated into a much more user-friendly platform. We were particularly impressed with how well the new website works on different devices, such as mobiles and tablets. Outstanding service, highly recommended.

Highly recommend GenPra. Very helpful when setting up the website and are happy to add additional information when requested. Very quick to respond to any queries.

We wanted a specific look and functionality for our web site. Gary and his team delivered exactly what we wanted. We love it, and the patients love it. Support is always available and easy to understand. Overall an excellent product.

Great service from start. Understanding when we were slow in switching over from old site. Great design. In-depth support when required. Happy all round.

Great team. Very helpful when setting up website and always get a quick response from Gary when we need help.

Highly recommend Gary and his team - they have set us up with an amazing website with so many features we couldn't even have thought of. They were quick to respond to any adjustments needing made and pre-populated it with relevant info for NI - I can hardly believe we have such a professional looking website.

Excellent service both in terms of quality of the accessible, easy to use, patient friendly website they have produced for us, but also their wonderful customer service. Always swift to reply, clear and helpful. Thank you so much!

Having surveyed the options, GenPra's offering provided the best designs (by far) at a very competitive rate. Gary was amazing throughout the design process and drafts / changes were done ahead of schedule whenever requested (and we requested lots and lots of modifications along the design process!). Moreover their experience of working in the primary care sector and advice was very valuable. Would definitely recommend GenPra!

I would happily recommend this company to anyone looking to create/upgrade their website. From the first contact to the completion of work it was a breeze and absolute pleasure to deal with. All the modifications required were done swiftly and to the point. Have found the company to be very professional and also competitive.

I'd recommend GenPra to anyone, our new site looks fantastic and they make it so easy to make changes to get your site looking exactly how you'd like.

Delighted with our new website, Gary was very professional, would recommend.

Fantastic service from GenPra. Fast, efficient and nothing is ever a problem. Would absolutley recommend them.

We are extremely pleased with the excellent website that Genpra has set up for us, they were very professional and had it set up in very good time with everything we requested.

Excellent service and really good communication. I would highly recommend GenPra.

Absolutely excellent service from GenPra. They managed to turn around my new website in no time at all. The customer service is perfect, the product is easy and does exactly what it needs to do, without any complication or confusion. Thank you GenPra for providing me with a website that is fit for the new world that we live in.

After shortlisting several GP website companies we decided on Genpra and have received excellent service from day one. Gary has been prompt and responsive and we have now switched over to our new site - the whole process was smooth and pain free! Would highly recommend to any practice considering upgrading their site.

Genpra have been brilliant. We were so impressed with the work that they had done for other surgeries that we left our previous website provider mid contract. Gary has been excellent from start to finish. He really listened to our ideas and even suggested better ones! There is no other GP website solution that comes close to this. They are that good.

I would highly recommend Genpra. They set up a modern fool proof practice website and provided myself, who has no experience in website management, with endless help and support to update it. They are always just at the end of the phone/email for any queries. Many thanks Genpra team

Contacted Gary and John today about new process for our Website - email and follow-up phone call within half an hour and sorted the same afternoon. Flawless, friendly and professional service

Look no further! The Genpra website service is really easy to use and superbly supported. We are delighted with the new look and our patients are living it too. Incredibly good value as well. Thanks to Gary and team.

We have just moved website suppliers and are really pleased with our new site. The set up process was easy, the team at Genpra are very helpful, we now have a much more user friendly, and informative website Bright is accessible for all. Would highly recommend.

Love our new website, modern and easy to navigate around. Any changes or amendments are done quickly and efficiently. Really happy to have GenPra on board our website journey. Thanks.

Can't recommend GenPra highly enough. The site is easy to navigate for patients, but more importantly easy for me, not an IT whizz, to update. The staff respond quickly and positively to all queries and I have found them to be extremely helpful.

Great service and set up, patients find our new website really easy and accessible to use, would highly recommend.

Best word to describe the team, Gary in particular, is superb. Friendly, efficient, reactive and clearly with an excellent understanding on how GP practices work. They have designed and assisted us with adding and amending content over a 2 week period to then launch our website successfully this morning. At a time (COVID pandemic) when we are rushed off our feet with normal day to day stuff it was reassuring knowing that Gary and colleagues were preparing the website for launch. Highly recommend.

Gary and the team have been spectacular at every stage of the process. From my initial call to the website being launched - they have kept our best interests at heart. Their service is speedy, professional and seamless. I have never been so impressed with a designing company before. I would highly recommend Genpra to any medical centre - you won't go wrong!

The process was effortless from start to finish. Would highly recommend.

Great team who were very helpful when setting up website. Quick to respond to requests for changes

Top class service from start to finish. Couldnt recommend Gary and his team any more. Exactly what we've been looking for in a website. Very impressed!

If I could give more stars I truly would. The whole process from start to finish has been seamless. Gary and his team have been responsive, understanding, flexible and continue to help and assist where possible. They tailor to the surgery and the individual who is compiling the websites abilities. I am so grateful to the assistance and am delighted with the end result!

Gary and the Team have been truly amazing in the configuration of our new website, we requested a really quick turn around in it construction and they managed to get us live earlier! They are always on hand to help if you have any questions or issues. Highly recommend as a website provider!

Gary and his team at GenPra have been absolutely amazing during the set up and change over of our original website. The website is so much easier to use and Gary is there to support us through everything. Any query that I had he was more than willing to help with and got back to me very quickly. I Would highly recommend Gary and his team.

I would highly recommend GenPra to any surgery looking for a clean, modern and user intuitive website. Our new site is easy for patients to navigate and for staff to update with no compromise on style or functionality! Gary has been extremely supportive throughout the whole process from the initial enquiry to past the launch date.

Gary and the team from GenPra got me out of a big hole. I quickly had to create a new website to facilitate eConsult following challenges with previous nhs website. Their customer service, and experience getting a new practice website up and running was exceptional. Very customer focused, friendly and delivered more than expected. Cant thank them all enough.

I had been recommended Genpra and having put off changing our website for ages as I didn't know where to start I finally made contact with them. Its been very straightforward and seems much more up to date for both patients and us for editing and making changes. Thank you!

Gary and the team ensured an exceptionally smooth transition from our old website to our new sparkly Genpra website. Disruption to the practice and patients was kept to a bare minimum. Gary and co. communicated effectively with us to ensure that all our requirements were met and expectations exceeded. The switch-over day went without hitch. There have been very few changes for us to make in-house but, when we came to make some minor changes, the "back-end" GUI was intuitive and easy to follow. Thanks GenPra.

Excellent service, completely painless process. Gary is very knowledgeable and communication quick and easy to understand. Our website has suddenly gone from 1990's to 2020's - delighted.

We are extremely happy with our new website, a design which is both user friendly and modern. The whole process took just under a week and Gary was accessible throughout the revamp. I would definitely recommend using Genpra!

Very happy with our new practice website which was up and running very quickly. Gary and John have both provided an excellent service accommodating all our requests and more. The site is easy to edit and looks very professional. Great value for money too. Thank you.

Absolutely brilliant service. Very easy to communicate.

GenPra certainly lives up to all it claims. Excellent service from Gary and Co. A free trial website was setup and Gary was incredibly responsive to emails and any request to modify and change. We are thrilled with the end product. Light years better than what we had before. Would recommend GenPra to anyone looking for a high quality and hassle free setup of the practice website.

We approached GenPra recently to redesign our practice website. They have been excellent in providing a design which is user friendly and bespoke to our needs. I recently approached them about designing a health review form and they were more than willing to help. Editing the site is very straightforward, we are able to add paragraphs, links to leaflets and YouTube videos. I would want to give this company 6 stars!

Gary has done an amazing job in modernising our ancient website and adding so many excellent new features. I thought that changing our website provider would be a lot of work, but Gary did it all in under a week and we are so pleased with the results. He is always easily accessible and rapid to respond to queries. Editing the site takes no prior knowledge and the team are available to help in any case. GenPra is also significantly cheaper than our old provider and seems to be the best value on the market. Thank you so much to the team.

From start to finish we had excellent service from Gary at Genpra. We are so happy with our new website and it's functionality. Very user friendly for admin staff to amend/update too.

I would recommend GenPra without hesitation. The website is slick and modern and Gary is really supportive when changes are required.

From the first point of contact through to the website launch and beyond, both John and Gary couldn’t have been more helpful. They offer an excellent, knowledgeable, friendly service, and were very patient when helping us with our many questions! We are extremely happy with the outcome of our website, and would not hesitate to recommend GenPra to others. Thank you!

Really pleased when we changed our previous website to GenPra. There is far more functionality and this means our practice website looks professional and up to date. I am particularly grateful for the speedy advice and support given. Impressed by the efficient transfer from our previous site to our new site which GenPra completed. Site is easy to manoeuvre and manage.

Professional from outset to completion of site. Friendly, always accessible for help and support, no matter how many queries I have!

First class team. Requests dealt with promptly and always contactable. Would highly recommend this company.

Highly recommend. From initial contact to set-up and then go live everything was made easy. John and Gary are very contactable, incredibly helpful and friendly.
The website itself is a brilliant signposting and information tool for Practices and patients.

Brilliant company to deal with, both Gary and John take time to make your webpage perfect for your practice. I would highly recommend using genpra.

We would highy recommend using GenPra for your website, easy to set up and full support given from both John and Gary. It looks fantastic and easy to navigate.

Really easy company to deal with and very quick to respond to e-mails. They have been very supportive in the transfer of our old website and have kept in regular contact to support new additions to the website. Would definitely recommend.

From the bespoke design, exceeding my specifications, to the timely responses to requests for support I cannot praise the team at Genpra enough. In particular the ease of editing the website has been really helpful in our strategy to communicate with patients during the current Covid 19 pandemic, including adding external links and helpful documents to support our patients.

Would thoroughly recommend Genpra. Website was up and running quickly. Gary and John have been amazing and respond immediately to any requests. They have also included great local content that I didn’t even know about. Also cheaper than our previous provider. Would thoroughly recommend!

Great company to work with. Excellent customer service, quick to respond to requests. Would highly recommend.

We are very pleased with our website and always get a prompt response from Gary when we need help or advice, would highly recommend.

Delighted with our new website. From first contacting Gary to launching our website it was all done in under a week. Fantastic communication, nothing a problem and very clear instruction for us. Extra content provided is excellent. Highly recommend

We are delighted with our new website, set up within a few days by Gary and John who couldn't have been more helpful and efficient. The site works well on a mobile phone or any screen and looks clean, smart and professional.

After researching all the providers, we chose GenPra for its clean design, ability to personalise, supportive & responsive team and amazing user interface. Gary has just been exceptional and has a very high understanding of the needs of Primary Care. Patient feedback has been evidenced by the high traffic to the website as well as clear comments on its user friendliness and aesthetics. Can’t recommend them more 5 STAR

Amazing guys. So easy to work with and nothing is too much problem. I was a bit apprehensive about taking over our practice website but Gary answered all my queries. Excellent service.

Due to recent events we moved our website to Genpra, in a rather tight timeframe. The response and service has been excellent and the implementation very easy. Thank you to Gary for all your work and support.

Quite outstanding service, especially at short notice and under the current dynamic challenges that we are currently facing; many of which require decisive changes to be implemented immediately. Very impressed.

We have received an excellent service from Gary. Always very helpful and quick to respond. Would highly recommend.

Great service from Gary and John, can't praise them enough for all their help, have helped so much at this difficult time. Nothing has been a problem everything I have asked them to do has been done straight away.

Excellent service always. Initial change over from previous provider (who were a nightmare!) was so easy. Editing now in WordPress is very straightforward and, if you do get stuck, Gary is always there to help, usually by return.

Great service. Gary is always helpful.

Highly recommended. Five stars all around for service from initial design, ongoing maintenance, quick to respond to requests and overall pleasure to deal with.

Brilliant service! Migrating our website to GenPra was easy. Editing the site is straightforward. I have been especially impressed by how responsive the team is. When we have needed help then assistance via email is very quick and helpful. Highly recommended.

Our surgery has just changed our website and GenPra has been so helpful and accommodating that we really couldn't ask for better service. Fantastic service and very fast outcomes. Web design is very easy to use and clearly presented. Thank you so much

Gary developed our website a few years ago. A pleasure to work with : good advice; quick response; highly recommended

We have recently changed website suppliers and couldnt be more happy with the service received from GenPra in particular Gary . Would highly recommend to other GP surgeries .

Great modern website design. Easy to edit, intuitive for users to navigate and excellent customer service. Also reasonably priced. 10 Stars all the way.

A great company to work with, very responsive and helpful when initially transferring from another company. Updates are applied easily and very comprehensive website for our patients.

GenPra are a great company to work with, we recently redesigned our website and Gary was excellent throughout we have also used them to help with our Stationary and Letter heads. All in I would recommend them and I am happy for anybody to contact us. Keep up the good work guys

What a great website Genpra is from installation to after service cannot fault it. Gary and John have been fantastic all the way through the process and any changes to our Website are dealt with immediately. First class service.

From the initial conception of the practice website and brand, GenPra have responded brilliantly to any requests or updates that we have requested. The support has been timely and always what we wanted.

Brilliant customer service, always very quick to answer any questions or do updates on the Homepage.

Would highly recommend Genpra - extremely professional team who provide exceptional customer service. Our practice was looking for a modern website that was easy to navigate and this is certainly what was provided. Very helpful staff who are prompt and efficient. Definitely deserving of a 5 star rating!!

Fantastic customer service! Really understands how GP Practices work. Also easy to just edit information when you want to.

Nothing ever any bother. I do admittedly find it quite difficult sometimes to browse or change things on the website.

Having enlisted Genpra to manage our website I can say that from day one they have been excellent in helping us transfer information and helping us set it up. Both Gary and John have been super helpful and their response to queries are prompt. Its minimised the time I need to spend and I am so glad we chose them. I can recommend them enough. Our experience has been extremely positive. Thanks Guys

If I could give more than 5 stars for this company then I would. Great website for GP Practices. Customer Service is excellent. I would strongly recommend them

We are delighted with our new look wesbite with a very contemporary aesthetic. The interface makes editing quick and easy. The team are helpful and responsive. The pricing is excellent value for money.

We'd highly recommend this company for your website. The initial set up was so easy and they're always on hand to support you and answer any questions. Our web presence looks professional, is easy to navigate and a fantastic resource for our patients. It's also incredibly easy to update pages/blogs yourself to keep patients up to date with what's happening in the practice.

Thoroughly recommend GenPra. Professional looking website that is wasy to navigate. Easy to maintain and update and if you do have a problem however small the team are very responsive.

Fast, prompt, first class customer service. All queries answered quickly and efficiently, Gary and team do a great job. I would thoroughly recommend.

If you are looking for a company that provides great websites then this is the company for you. They make it easy to maintain the website yourself but are very helpful if you get stuck and need the help. So I would certainly recommend them

Excellent customer service, in particular from Gary. Thank you so much for sorting out the website and the additional requirements in an efficient and timely manner. Much appreciated!

Genpra offer an excellent, knowledgeable, and first class professional service. They value your opinion and offer guidance and support every step of the way. Genpra's after sales care is equally excellent with quick responses and actions. Gary in particular has been extremely helpful. We cannot recommend Genpra highly enough!!!

Always helpful, quick to respond and good value for money. Thanks Gary for all your assistance.

GenPra were wonderful to work with. Both Gary and John were very patient, dealing with all our questions and requests for changes and in a very timely manner. Nothing was too much trouble. Their costs are extremely reasonable, especially in comparison to other web design sites. They have provided access to a series of very helpful videos which gives me the knowledge I need to make changes myself to the site to keep it up to date, but even now, if I can’t get something to look the way I would like, Gary is very responsive and helpful. Cannot recommend highly enough!

Our Practices have been with GenPra for a number of years. They provide a 5 star service, with a fantastic product that is regularly updated. The patients find it easy to navigate through the website, which contains lots of useful information. We have a large student population and the online registration process makes it so much easier for both patient and practice.I have no hesitations in recommending GenPra to other Practices.

Fantastic service, excellent response to any questions or advice you may require, I have recommended GenPra to many of my colleagues and consider them to be extremely helpful and efficient

We recently changed to GenPra and have found them to be extremely helpful & informative in helping us set up our site. Any issue has been dealt with promptly and efficiently. We have found the the website to be professional and easy to navigate. Excellent service.

An excellent service. The team are extremely responsive - able to make requested changes on the day if necessary.

Have used GenPra for many years now, hassle free, any query/amendments are dealt with straight away. Amazing service.

Excellent service. Very prompt in answering all our queries. This site was recommended to our practice and we in turn have recommended it to other colleagues.

Excellent website and very easy to use. Gary always responds to any emails very quickly and efficiently.

They are always very helpful and queries or problems are dealt with efficiently.

GenPra has made working with our website easy. Any queries are dealt with promptly and advice is always available. Would recommend them to everyone

We have been using GenPra for many years, they are very helpful and if you have a query or problem they are resolved swiftly. We are very happy with service they provide.

First class. Put my mind at ease totally, sorted out the website easily, was a weight off my mind!

These guys made the whole process so easy. Staff and patients love the new site. Sales and after care superb, nothing is a problem. Your site can be tailored to meet your own needs . Love the flexixibilty we now have to change and add information. These guys put a lot of work into ensuring everything runs smoothly. 5 stars

Extremely easy site for my patients to navigate and Gary makes any changes almost immediately you ask. Much better site for mobile phones to navigate than previous ones I have had. Would recommend most highly to anyone looking at an easy on the eye, up to date and functional website.

Very friendly service, Gary is great at dealing with requests to update website and is always done in a quick time frame

User friendly, professional website. All requests for support are dealt with very quickly and Gary is always extremely helpful. Very impressed with GenPra and would highly recommend.

It was a great service and so very quick, Very user friendly and informative which is what we needed for patients. We have the ability to make changes and have found it very straight forward. well done GenPra - fully recommend

I have used GenPra for a number of years now are the service is magnificient. They ensure my website keeps up to date with todays General Practice and all the changes with the GP Contract. I have also had the website completely re-designed to ensure we navigate services to the correct service which Gary done for us with ease. Anything I have asked for they have managed to sort it. Cannot recommend them enough

We have been very impressed with GenPra. They have created a terrific website which is easy to navigate and looks incredibly smart. The team responds very quickly to queries and nothing is too much trouble. I cannot recommend highly enough.

Fantastic, user-friendly and professional looking website. Gary is always extremely helpful and responds to requests for support very quickly. Outstanding service from Genpra.

Really pleased with our Genpra website. Looks professional and always a quick response to any queries or help requests.

An excellent service from Genpra. Our new website is user-friendly with lots of useful links and signposting in addition to the usual practice information. The team are very helpful and quick to respond to queries. Highly recommend!

We have recently changed website suppliers and I have to say GenPra have to date been fantastic. The new website is so much more user friendly than our previous one. It looks modern, is easy to navigate, is professional and the service has been particularly good. Would fully recommend.

Fantastic and professional service each and every time - Gary always responds promptly to any requests and of course the website layout and navigation is superb, and more importantly we have total trust in Gary to provide the safe and secure web service for our patients that we require

I have no hesitation in recommending GenPra. Our new website is professional, responsive, easy to navigate and swift to update. Gary is super speedy at responding to queries and exceptionally helpful. This is a very affordable option for practices and great value for the support available and the final outcome. Thank you!

Very pleased with our new website. Excellent service, very professional, supportive and Gary has been quick to respond to any questions or queries I’ve had. Would definitely recommend to other practices.

Delighted with our new website. Excellent professional and responsive service. Happy to recommend to other GP practices.

Genpra! What can I say? Both innovative and impressive. You always think it is harder that it actually is to effect change, but the transition from the old website to the new was very easy, thanks to the direction from Gary and John. Our new website has been designed to make a significant difference to the patients, helping to signpost them to the best healthcare professional, which is not always the GP. It is easy to navigate and aligns with the Scottish Government promotion of signposting. The editing functionality makes it easy for reception staff to update, with lots of information on how to add text and pages, depending on the needs of the Practice. Fabulous!

Very professional approach. Nice fresh, new, modern website with as much functionality as required - more than previous website where we were limited by the number of pages or tabbed headers. We can have as many buttons on the home screen as sensible. The colour scheme matches our surgery colours and we were even able to have our own badge put on the template. There was a lot of work initially to ensure that the data entered was up to date and correct with many more links to helpful resources than our previous site so we required a GP to proof read in conjunction with the workflow manager but it was an hour or two well spent. We have used this as a tool to attract registrars and to provide detailed information about our training aspects. We are delighted with this website and with Gary's support.

Really responsive and efficient, helpful throughout and we now have a user friendly website for our patients

We are very happy with our new website. It is comprehensive and yet was relatively easy to build. The Genpra staff are incredibly fast & efficient and always on hand to answer any queries. I would highly recommend Genpra to other practices looking to modernise their website.

We are absolutely delighted with our new website - which is working well and easy to update. The support we have received both while designing it and since it went live has been fantastic.