noteSpace

Secure off-site storage

Opening Hours: 9am - 5.30pm, Mon - Fri
Operates: Nationwide
noteSpace is the market leading and trusted service providing secure off-site storage and software to electronically manage the flow of over 2 million Lloyd George and A4 records, to Practices across the UK.
  • Off-site Storage Solutions
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Address:

noteSpace™

Niche Health

11 Aston Court

Bromsgrove Technology Park

Bromsgrove

B60 3AL

Telephone:
01527 570 005

Website:

With noteSpace your practice will never need to find room for paper Lloyd George or A4 records again. Our team will box-up and remove your records and take them to secure storage. After that, recall records only when you need them using our simple noteSpace software.

We specialise in working in partnership with GP practices and with more than 2 million patient records stored securely off-site in regional facilities, noteSpace™ continues to exceed customer’s expectations.

The service is proven to quickly and easily enable practices to realise the full potential of their premises whilst also meeting CQC requirements for records storage security standards.

As an ITK level 3 accredited supplier practices can be assured that Patient Identifiable Data (PID) is securely transmitted across the NHS N3 Network.

noteSpace Service level

noteSpace is a fully managed and all-inclusive service that includes the delivery to and collection of hard copy records from your practice, on a weekly basis.   Records can also be requested electronically.

Remote software installation and training ensure the practice is ‘live’ quickly and ongoing support is provided by our friendly Support Team.

CQC

Working alongside the major clinical systems, noteSpace is fully compliant with stringent Care Quality Commission requirements for records management.

noteSpace enables practice to:

  • Respond to the growing pressures of patients and policy makers by releasing space for additional services whilst supporting the drive to a paperless NHS.
  • Become fully compliant with stringent CQC requirements for records management.
  • Auditable records are easier to locate and access, saving your staff time.
  • Records are held in NHS approved facilities regional to the practice and are safe from fire and flood damage.

We will be happy to see how we can be of assistance if you are:

  • Considering a new build, extending or redesigning your practice.
  • Enquiring on behalf of a CCG, Federation or group of practices.
  • Currently with a supplier that uses a costly transactional model for storing your records.
Other company information
Email:info@nichehealth.co.uk
Fax:01527 832 555
Established:2010
UK Company Number:7471237
VAT Reg:112494828
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Recent Reviews
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Practice Manager Reviews:
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We moved to external storage with noteSpace mid July. It was definitely a smart move and begs the question as to why we didn't do it earlier. The move itself was a very slick operation 9300 notes boxed and away from practice in 4.5 hrs. The software is simple and very easy to use. Our deductions are delivered to us on a Friday together with any records we may need to copy and our notes to go to storage are collected at the same time. All the staff are extremely helpful and pleasant. I now have a brand new office in what used to be our records storage space. The dust is less and more importantly no records to file!
If you are hesitant in transferring to noteSpace then please don't be it is the way forward. I am happy to talk to you should you want to ask me any questions. Angela DD 01743 363133.
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Review by Angela, PM in Shrewsbury on 23rd October 2017
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I would highly recommend Notespace to anyone thinking of storing their medical records, the service we receive is quick, efficient and friendly, I don't know why we didn't store our records sooner.
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Review by Susan, PM in Shropshire on 6th October 2017
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We moved to noteSpace in Dec 14 and it remains one of the smartest decisions we ever made. The initial uplift and cataloguing of 13000 patient records was a breeze and the process has worked seamlessly ever since. The customer service is beyond excellent and the practice looks and feels like a different place without the paper files. We used the space to bring our whole reception/admin team together which in turn freed up space to create a new consulting room for an ANP. Brilliant value for money.
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Review by Paul, PM in Southport on 7th July 2017
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We have been using noteSpace for more than 3 years and have found the whole process from initial collection of notes into storage to the ongoing day-to-day management, very professional and well organised. Moving the 46,000 Lloyd George notes we had across our 5 sites has freed up valuable space within our buildings and has drastically reduced time spent on records management for our admin staff. I would not hesitate in recommending noteSpace to any surgeries considering undertaking this project
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Review by Amanda, PM in West Bromwich on 2nd June 2017
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We are very happy with the service we receive from Notespace. The practice's notes are all stored offsite and using this product makes it easy to request these notes back quickly and efficiently. They have regular delivery days which they stick to and the couriers are very nice and professional. We highly recommend this product.
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Review by Katie, Quality Assurance Administrator at a GP practice in Surrey on 26th September 2016
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Whole process of moving over to using noteSpace went very smoothly. System works effectively and saves our staff time. The team at Niche always respond very quickly if I have any questions - excellent customer service.
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Review by Sue, Pm in Northamptonshire on 4th August 2016
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Stress free service. Very reliable and friendly, records are returned promptly.
Would definitely recommend noteSpace.
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Review by Hayley, PM in Kent on 3rd August 2016
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We have used notespace for all our storage requirements since 2014. We have always received an excellent service from notespace, nothing is ever too much trouble, we definitely recommend them.
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Review by Jan, PM Isle of Wight on 2nd August 2016
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Very pleased with the service we have received. It was a very smooth process to move our notes, and the training provided was very useful. It has been a prompt service for every request/delivery made. We have had no problems since being with NoteSpace and would recommend them highly.
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Review by Mollie and Molly, GP Receptionists in Telford on 2nd August 2016
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Very efficient organisation, saves our staff time and worry. A pleasure to deal with. I would recommend noteSpace to any surgery.
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Review by Mags, PM in NW London on 2nd August 2016
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noteSpace is a great product; saves a ton of space and makes the process of record access so much faster. The staff at Niche are all very helpful. Would highly recommend.
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Review by Sam, GP practice in Liverpool on 2nd August 2016

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