MPRS

Award Winning Insurance Provider For Medical Professionals

Opening Hours: 8.30am - 5pm, Mon - Fri
Operates: Nationwide
We are an award-winning boutique insurance intermediary that specialises in insurance arrangements for Primary Care providers.In a highly specialist industry our clients benefit from our experience and expertise.
  • New Suppliers
  • Building Insurance
  • GP Surgery Insurance
  • Locum & Absence Insurance
  • Indemnity
LOGO

Address:

MPRS

Medical Professional Risk Solutions Ltd

53 High Street

Thornbury

Bristol

BS35 2AR

Telephone:

01454 279906

Website:

Whether you are a stand-alone practitioner or national healthcare provider, we have the knowledge, skills and market connections to arrange cover that protects your organisation from the risks it faces in an everchanging sector.

MPRS is an Independent Insurance Intermediary and is not owned by, invested in, or tied to any insurance company. We are an owner-managed, private business, which means we do not have external shareholders demanding a quick return on investment. This ensures we are able to concentrate on long-term, sustainable relationships with our clients.

Offering

  • Surgery Insurance
  • Locum Insurance
  • Medical Indemnity Insurance
  • Schedule 9 Insurance
  • Income Protection Insurance
  • Home and Contents Insurance
  • GP Federation Insurance
MPRS
 

With over 20 years experience and over 1500 clients, we are able to offer expert help in finding the right insurance cover for general practice, private practice, personal protection and GP federations.

As a Coverholder at Lloyds of London MPRS has access to the largest and most diversified insurance marketplace in the world. We work with a wide range of specialist insurers, who are financially strong and highly knowledgeable in our field.

Contact us to request a quote

Associations and Awards
  • 2016 & 2017 MPRS - Insurance Provider of the Year - UK General Practice Awards
  • Members of BIBA (British Insurance Brokers’ Association)
 

 BIBA Members

Other company information
Email:enquiries@mprs-uk.com
Full Company Name:MPRS
UK Company Number:09239660
Recent Reviews
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Practice Manager Reviews:
MPRS
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Very good service, knowledgeable, professional and friendly staff.
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Review by Kay, Finance Manager in Shaftesbury on 26th November 2018
MPRS
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Would be more than happy to recommend MPRS. I deal with Emma Derrick and she is extremely efficient.
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Review by Anne, Facilities Manager in Leicestershire on 20th November 2018
MPRS
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Very competitively priced. Never any quibbles over claims. Clear process for claiming and staff very helpful. I wouldn't hesitate recommending MPRS to any surgery and we shall definitely continue to use them as the first port of call for all of our insurance cover. We always gather multiple quotes as standard but I'm yet to find better.
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Review by June, Finance Analyst in Cambridgeshire on 20th November 2018
MPRS
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Just moved to MPRS for our Surgery insurance needs. They approached us to provide a quotation and it could not have been simpler - I just sent over our renewal from our existing company and they came back with a quote for £500.00 less for exactly the same cover. MPRS took care of all the relevant paperwork, all I had to do was pay the invoice!. As a PM my time is so limited I am very grateful to James who was extremely knowledgeable & super efficient.
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Review by Marie, Practice Manager in Farnborough on 17th November 2018
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James, Chesney and the MPRS team are great to deal. Very knowledgeable, reliable and honest. I've dealt with them for locum insurance, for the practice insurance and also for a federation and they have always been efficient and provided great value. They once claimed they will make insurance 'sexy', I'm not sure they done that yet but they are very, very good.
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Review by Gary, Practice Manager in Bracknell on 16th November 2018
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Always found MPRS very helpful to our needs - very competitive rates and great cover
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Review by Jane, Practice Manager in Kent on16th November 2018
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Always really helpful. Excellent support and cover for a realistic price unlike some competitors!
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Review by Helen, Practice Manager in Kidderminster on 16th November 2018
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We moved some of our insurance to MPRS 2 years ago because of their competitive offer and would have no hesitation in recommending them. We had to make a claim earlier this year and the service we received was first class
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Review by Mike, Finance Manager in March on 16th November 2018
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great service, very helpful and responded well to our requests for advice and help
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Review by Adrian, Practice Manager in Yeovil on 16th November 2018
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Great customer service, continuality of support and care. Friendly and helpful. Would recommend.
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Review by Al, Practice Manager in Derbyshire on 16th November 2018
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Also very helpful on the phone. Our case manager always comes back promptly to emails and endeavours to resolve issues for us.
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Review by Kate, Business Manager in Hampshire on 14th November 2018
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Great and efficient service
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Review by Jen, Practice Manager in Cardigan on 14th November 2018
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We have come back to MPRS having left previous year, always found them helpful and quick in responding to enquires. They always strive to obtain the best quote for our surgeries. Staff always pleasant and not pushy.
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Review by Pauline, Surgery Manager in South Croydon on 14th November 2018
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We used MPRS for the past two years .We always had excellent service.
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Review by Mozhan, Financial Manager in Brighton on 14th November 2018
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Excellent service No problems whatsoever
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Review by Jillian, Practice Manager in Falkirk on 14th November 2018
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Excellent products and prompt service as always
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Review by Jill, Practice Manager in London on 14th November 2018
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Very impressed with the product (locum insurance). Completely tailored to our needs. Have not needed to make a claim, but anticipate they would live up to the excellent customer service shown so far.
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Review by Carolyn, Practice Manager in Rowlands Castle on 14th November 2018
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Excellent service. Competitive prices. Always deal with the same person who is very efficient, informative and reliable. Thank you Jamie.
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Review by Janine, Practice Manager in Hampshire on 14th November 2018
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Very efficient service, friendly and helpful taking the headach out of processing the renewal.

I would thoroughly recommend MPRS

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Review by Tracey, Practice Manager in Somerset on 14th November 2018
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I have used MPRS for many years now and they are always very helpful, supportive and provide excellent advice. I would have no hesitation in recommending to any practice.
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Review by Christian, Practice Manager in Kingussie on 14th November 2018
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Very happy with the service provided by MPRS. Always prompt and efficient in their responses and very competitively priced.
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Review by Ceri, Business Manager in Hereford on 14th November 2018
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Just gone into our second year with MPRS. Always find them helpful and competitive. They provide an excellent service.
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Review by Cheryl, Practice Manager in Cardiff
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We have used MPRS for the past two years and always had excellent service.
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Review by Helen, Practice Manager in Bristol on 10th July 2018
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Really responsive and very competitive.
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Review by Steph, Practice Manager in Brixham
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The MPRS team were really helpful and managed to save £1000.00 on our building and contents cover last year, when I worked @ Oldfield Surgery!
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Review by Jane, Practice Manager in Bristol on 4th July 2018
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We have used MPRS for the last two years and the service received has been excellent. Nothing is too much trouble and if you have a query it is dealt with quickly and efficiently.
would definately recommend them
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Review by Amanda, Practice Manager in Caerphilly on 3rd July 2018
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We are just going into our second year with MPRS who have been extremely helpful in all aspects of our insurance, both Locum and Buildings, and guiding us through the claims process. Very professional friendly service.
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Review by Julie, Practice Manager in Nottingham on 3rd July 2018
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When we had a break-in at the Practice we received excellent support from MPRS, and everything was sorted promptly allowing us to progress the repairs. Competitively priced policies.
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Review by Ian. Practice Manager in Neath on 3rd July 2018
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We've been with MPRS from the beginning and they provide an excellent service, I would recommend them to anyone. Great team.
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Review by Julie, Practice Manager in Bristol on 3rd July 2018
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Consistently competitive quotes, and you get to speak to the same person when you call. We made a claim this year, and Jamie was helpful and spotted a mistake that had been made on the payout, Definitely recommended!
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Review by Jennie, Practice Manager in Southampton on 2nd July 2018
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Changed to MPRS this year again after a short break away from them. Always helpful prompt efficient when dealing with them. Competitive rates for better cover then previous insurers. Would definitely use them again.
Review by Pauline, Surgery Manager in Selsdon
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We have used MPRS and dealt with James for many years. He has always given us an excellent service and been extremely helpful. No problem is too much trouble.
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Review by Trisha, Practice Manager in Cifton Down
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This company is great. Nice early reminders about competitive renewal rates. Fantastic service with locum and other claims. Would recommend all the team.
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Review by Debbie, Practice Manager in St Ives on 2nd July 2018
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We've been with MPRS for a while now. They make everything so simple rather than blinding you with confusing information. And their pricing is very competitive.
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Review by Nicky, Practice Manager in Wareham on 2nd July 2018
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We have used MPRS for a couple of years now - made several claims and all been very straight forward. Excellent company, competitively priced, personal service, all good.
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Review by Tracy, Practice Manager in Todmorden on 2nd July 2018
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I can't fault this company, having had the misfortune to deal with a large corporate company who did everything they could to make it hard work to claim, as well as delaying payments for months. MPRS makes it easy to make claims, pay promptly and I cannot recommend them highly enough.
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Review by Liz, Practice Manager in Truro on 2nd July 2018
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This is our second year and would be happy to recommend them. They are very helpful from the initial set up to enquiries. Jamie has been particularly great especially as we have had to put in a claim. He has walked me through the process and we had a speedy resolution
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Review by Yvonne, Practice Manager in St Helens on 2nd July 2018
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We have been with MPRS for over 2 years now. They are helpful and great to work with. You get the strong impression that they work well with you and aren't just in it for the money! A super company who seem to truly have their customers at heart and work hard to maintain excellent relations with us at all times. I would thoroughly recommend them to others.
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Review by Tracey, Practice Manager in Chester on 2nd July 2018
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Have renewed for another year as feel their rates are competitive and also very easy to deal with especially after a fridge failure due to a power outage during the winter. Highly recommend.
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Review by Michele, Practice Manager in Staunton-on-Wye on 2nd July 2018
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Brilliant to deal with - very competitive with prices and would highly recommend them
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Review by Lorraine, Practice Manager in Swansea on 2nd July 2018
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I have always had excellent service from MPRS - they are very easy to deal with and quotes are always very competitive, this is the reason I have remained with them for the last few years. Long may it continue.
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Review by Lorraine, Practice Manager in Swansea on 2nd July 2018
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We have been with the company for few years and issues are managed very well
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Review by Suresh, PM in Edgware on 29th June 2018
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I don't give 5 stars lightly. I would recommend MPRS to any other GP practice. They look after us well and no question is too much/too daft. Always excellent service from Chesney, Jamie, Emma and Chris.
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Review by Nichola, Practice Manager in Cardiff on 29th June 2018
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Very competitive locum and surgery cover provided. Easy to deal with, fast and efficient response.
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Review by Kate, Practice Manager in Wantage on 29th June 2018
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always helpful, great service and good prices too
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Review by Sian, Practice Manager in Penarth on 29th June 2018
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I am always happy with the service from this company.
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Review by Anne, Practice Manager in Derry on 29th June 2018
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We've very happily moved over to MPRS from the traditional market leaders for both Premises insurance and Absence cover. Right from the quotation stage, through sign-up and more recently a claim, MPRS have been a pleasure to deal with. The team go the extra mile to offer sound advice and tailor products to suit the cover you actually need, rather than broad 'one size fits all' packages.
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Review by Tom, PM in Gloucestershire on 29th June 2018
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Renewed again with MPRS for 3rd year. Claims etc has been handled professionally and with ease . MPRS are reliable and I recommend the company - pleasure to do business with them.
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Review by Graham,Practice Manager in Bute on 29th June 2018
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Policies are really competitive and the guys at MPRS always go the extra miles to makes sure we have the right cover for our needs. Claims are dealt with professionally with no hassle.
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Review by Lisa, Business Manager in Worksop on 29th June 2018
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Our practice locum insurance and Buildings and Contents insurance has been arranged via MPRS for 2 years now and we are delighted with the service we receive, the excellent cover organised and the very competitive pricing - Highly recommended.
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Review by Paul, Practice Manager in Reading on 29th June 2018
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An excellent Service. Very helpful. Deal with the claiming process smoothly and efficiently. Very pleased we selected this company.
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Review by Julia, Practice Manager in Cirencester on 29th June 2018
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This is our second year with MPRS, very efficient, very competitive prices.
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Review by Kay, PM in Northampton on 27th June 2018
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This is our first year with MPRS for both Locum and Practice insurance. Both policies competitively priced. Customer service from quotation to inception and subsequent queries have been handled in a very friendly, helpful and efficient way. Would definitely recommend.
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Review by Julie, Finance Manager in Chesterfield on 23rd April 2018
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We have been with MPRS for a year now, their pricing is very competitive and Jamie is always very prompt and helpful in sorting out any queries that I might have. We had a vaccine loss claim recently which was handled extremely efficiently and quickly. I am more than happy to recommend MPRS.
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Review by Helen, PM in Chester on 16th April 2018
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With previous company 15 years. Just joined MPRS for extended cover at much more competitive rate. Only with company 4 weeks and had to initiate first claim ever. Staff extremely helpful and supportive. Requested information and processed claim on our behalf. Excellent cover, service and staff. Very competitive rate. Staff extremely professional and respond to any request immediately. Would strongly recommend them.
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Review by Julie, PM in Bonnybridge on 10th April 2018
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Renewed again with MPRS - always helpful and happy to explain policy content and changes. MPRS are reliable and I recommend the company - pleasure to do business with them. Well done on achieving the NHS award for the 2nd year!
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Review by Gayle, PM in Gloucestershire on 9th April 2018
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Friendly and helpful staff. Prompt at replying and explaining if unsure of something
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Review by Carol, Accounts Manager in County Durham on 9th April 2018
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Excellent service, I have found James to be particularly helpful. I would have no hesitation in recommending MRPS to other practices.
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Review by Becky, PM in Chester-Le-Street on 5th April 2018
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Always helpful, polite and prompt with any answers to any queries. Excellent customer service
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Review by Claire, Finance Manager in Plymouth on 5th April 2018
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We are now in our second year with MPRS cover. Quotes are always easy and without hassle or pressure. I felt I had been listened to when I was detailing what I wanted our cover to include and I wasn't blinded by figures and information I didn't understand or couldn't compare.
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Review by Nicky, PM in Wareham on 4th April 2018
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Very pleased with all aspects of the service
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Review by Paul, Practice Team Member in Bristol on 3rd April 2018
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Great Service, Great Insurance Products, Very Satisfied and very competitive on price too - What more could you want?
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Review by Paul, PM in Berkshire on 3rd April 2018
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We recently changed insurers to MPRS. They have been efficient, professional and helpful from the outset. Their quote was competitive and nothing is too much trouble. I would happily recommend them.
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Review by Katie, Practice Manager in Holt on 3rd April 2018
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We have had all our insurances with MPRS since their inception. MPRS always go above and beyond and have always been competitive and highly efficient. Couldn't recommend them highly enough.
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Review by Mark, PM in Wiltshire on 3rd April 2018
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Easy to deal with, friendly, efficient, well covered insurance with a known insurer
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Review by Liz, PM in Surrey on 3rd April 2018
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Always a very professional and balanced service from MPRS.
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Review by Cath, PM in Cardiff on 3rd April 2018
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Claim dealt with well, once paperwork found its way through Royal Mail
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Review by Hilary, PM in Wiltshire on 2nd April 2018
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Very efficient; a seamless renewal of our Surgery Insurance with only minimal input needed by me.
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Review by Paul, PM in Inverness on 31st March 2018
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Excellent company to deal with - very friendly staff and quick turnaround for claim payments if required. Highly recommended.
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Review by Andrew, PM in Bristol on 31st March 2018
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Great service! Great Prices! Would recommend
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Review by Victoria, Business Manager in Sheffield on 29th March 2018
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I am super impressed with MPRS. I have an ongoing claim and the support process is fantastic. Prompt responses to queries, and prompt payment, quibble free. I would definitely recommend the team. Chesney and Emma are my contacts and are brilliant.
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Review by Debbie, PM in St.Ives on 29th March 2018
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They have always been very helpful and competitive in their pricing. Making a claim is never too difficult, I would recommend their services to other practices.
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Review by Caron, PM in MIdsomer Norton on 29th March 2018
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MPRS are very understanding and are careful to explain everything along the way, their communication is excellent
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Review by Beccie, PM in Hants on 29th March 2018
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I have found MPRS service very professional, efficient and value for money.
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Review by Marion, PM in Derbyshire on 29th March 2018
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Unusual to get such a personalised service from an insurance company. James has been reliable and professional in all dealings so far (including starting making a claim), and the insurance was purchased at a very competitive price. Would definitely recommend to other practice managers.
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Review by Jennie, PM in Southampton on 29th March 2018
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Amongst the large impersonal insurers that are available MPRS are refreshing to deal with. Completely professional it is a pleasure to work with their small, knowledgeable team. James and Chesney have a wealth of experience and understanding in the market which they bring to bear to their clients advantage. On many occasion has this, their flexibility and the great value they offer been a benefit to us.

It is no surprise they are consecutive award winners and I have no hesitation recommending them.
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Review by Gary, PM in Bracknell on 29th March 2018
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MPRS provide an excellent service, prepared to listen to your requirements and work through the process with you from beginning to end . We would recommend them to any Practice.
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Review by Calum, Business Manager in Co. Durham on 29th March 2018
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Very professional team, helpful and efficient - would highly recommend
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Review by Gill, Practiice Team Member in Crewe on 29th March 2018
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Excellent service, considers individual needs of the practice.
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Review by Colette, PM in Middlesborough on 29th March 2018
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Always efficient, timely and professional.
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Review by Janine, Practice Team Member in Devon on 29th March 2018
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Excellent service and would recommend
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Review by Anne, Facilities Manager in Leicester on 29th March 2018
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Very helpful. No problems whatsoever. Great customer service
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Review by Jillian, PM in Falkirk on 29th March 2018
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Really good customer service, very helpful and prompt in answering queries. Competitive quotes and I felt confident that the cover provided was what we needed.
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Review by Tracey, PM in Spennymoor on 29th March 2018
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Excellent service, polite and extremely helpful advisors.
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Review by Frances, PM in Paisley on 29th March 2018
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Very helpful, have always found they have competitive prices and explain things in plain English! Definitely highly recommended.
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Review by Rachel, PM in Shepton Mallett on 29th March 2018
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The products offered are competitively priced, and the staff are always extremely helpful, providing a full case management and personal touch.
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Review by Blake, PM in Sheffield on 29th March 2018
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We renewed with MPRS again this year. Staff are very helpful and explain everything clearly. Great value to cover all our staff, not just the Doctors. Will be making our first claim this year and so far very straightforward.
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Review by Debbie, PM in Welwyn on 29th March 2018
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I use MPRS for all our practice insurance. Every year we make comparisons because we are told its good practice, but I stay with MPRS for many reasons but mainly because of cost, their customer service and their products.

Their knowledge is second to none and although I have no experience of a claim myself, I have heard they are very efficient at dealing with claims.

I would not hesitate in recommending MPRS for all of your Practice Insurance needs.
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Review by Janice, PM in Banbury on 29th March 2018
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Excellent service and very supportive in response to 2 claims in space of short time.
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Review by Caroline, Practice Team Member in Bideford on 29th March 2018
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I have always had excellent service from MPRS and would highly recommend them to other practices. Whenever I have wanted advice this has been given willingly, promptly and with every detail covered. I have only needed to make one claim and this was settled quickly without any fuss.
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Review by Sandra, PM in Bridgnorth on 29th March 2018
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A claim for loss of vaccines was processed in 10 days from reporting it to getting the money in the bank. Very impressive.
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Review by Sian, PM in Penarth on 29th March 2018
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Have found Chesney Phelps to be very customer focused and open/honest - focus of MPRS appears to be on offering quality products rather than simply trying to 'write' business by being cheapest on premium cost.
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Review by Ian, PM in Penzance on 29th March 2018
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We have been very happy with the staff absence cover provided by MPRS and would highly recommend their services to other practices.
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Review by Stuart, PM in Derbyshire on 29th March 2018
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We have used MPRS for the last 2 years. Their team are very friendly and thorough, any queries are answered promptly. We use the company for our business insurance.
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Review by Sarah, PM in Powys on 29th March 2018
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Moved our insurance products (practice insurance, absence insurance) to MPRS a couple of years ago. Apart from very competitive pricing, the service and advice from the MPRS team is excellent. Would definitely recommend that you at least consider a quote from James and his colleagues.
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Review by Ceri, PM in Hereford on 29th March 2018
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Excellent friendly and always positive company. MPRS constantly walk the extra mile for me and make all my dealings with them a pleasure. I would recommend their services to everyone.
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Review by Tracey, PM in Chester on 29th March 2018
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MPRS are a great company to provide locum insurance and we would thoroughly recommend.
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Review by Val, Practice Team Member in Ilfracombe on 12th December 2017

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