Interface Clinical Services

Supporting practices to improve QOF prevalence and income

Opening Hours: 9am - 5pm, Mon - Fri
Operates: Nationwide
Interface Clinical Services Ltd (Interface) deliver pharmacist-led services across the UK, partnering with practices, PCNs and CCGs. Working across a range of long-term conditions, Interface are the only UK wide independent organisation with a fully employed team of clinical pharmacists.
  • Pharmacists
  • QOF

Address:

Interface Clinical Services

Schofield House

Gate Way Drive

Yeadon

LS19 7XY

Telephone:

0113 202 9799

Website:

Interface offer an array of supportive services to primary care, including:

Therapy review services

Interface pharmacists can support primary care to deliver long-term condition reviews, including those in atrial fibrillation, asthma, bone health, COPD, diabetes and heart failure.

Medicines optimisation services form the basis of effective prescribing strategies in primary care and as such, they are fundamental elements of the therapy review services Interface pharmacists can deliver.

Patient clinics

Many of these therapy review services can incorporate patient clinics, which can be delivered face to face or remotely as currently required due to the COVID-19 pandemic. Pharmacist-led patient clinics can include:

  • Assessment of patient symptoms using validated screening questionnaires
  • Counselling of patients to support improved understanding and adherence to prescribed treatment
  • Facilitate necessary treatment interventions to support the management of patients with long term conditions (in accordance with clinical guidelines and under practice direction)
  • Ensure patients are compliant with their treatment regimens alongside improved use of medical devices, such as inhalers and spacers

QOF Disease Prevalence Service

Interface pharmacists can identify patients missing from clinical registers to increase QOF prevalence and income. These patients are often being treated but are missing from the QOF registers due to coding errors. This means that practices are not receiving the correct level of funding. Without proper register maintenance, patient care may be impacted with patients missing annual reviews for example.

Our pharmacists have developed a bespoke set of searches to support practices and PCNs with their QOF achievement. On average, we identify £1,800 of additional income per 1,000 list size. This is in addition to improving QOF prevalence and disease register validation.

Register for a free QOF health check and find out how much income your practice could be missing out on. If you proceed with the service, our pharmacists can support practices to:

  • Improve QOF prevalence and income
  • Work through real life patient examples from your QOF report
  • Provide on-site training to implement national clinical guidelines
  • Implement work streams to maximise potential this QOF year
  • Improve the Heart Failure register with Heart Failure Plus now included with all QOF Disease Prevalence services as standard

Now more than ever, it is important to have accurate disease registers to ensure patients are receiving the correct guidance and care.

Heart Failure Plus

The Heart Failure Plus Service is an additional module of our QOF Disease Prevalence Service. In delivering QOF services to over 1,000 practices we recognised a need for additional support within Heart Failure.

There is a poor prognosis within the Heart Failure domain. The National HF Audit and NICE project that LVSD is the cause of HF in 50-70% of cases, yet official QOF data shows it’s only coded in 30% of patients with Heart Failure.

The Heart Failure Plus tool closes this gap, supporting practices by further interrogating the Heart Failure QOF domain, identifying and adding appropriate patients to the register, enabling a more targeted management of this vulnerable group. By looking deeper into the data we are refining the diagnosis of all patients within the domain, including those with LVSD and LVDD.

HF Plus is available as an individual service or in combination with our QOF Disease Prevalence Service.

Other company information
Email: [email protected]
Established: 2004
Full Company Name: Interface Clinical Services
UK Company Number: 06076464
Recent Reviews
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5 4 Review(s)
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Practice Manager Reviews:
Interface Clinical Services
Interface Clinical Services - by , 02 June, 2020
5 5stars
It has been an absolute pleasure having interface work with our practice. They have provided QOF medication reviews to an excellent standard. Feedback from patients and clinicians alike have been outstanding and we would welcome them back at any time. Thank you!
Rating
It has been an absolute pleasure having interface work with our practice. They have provided QOF medication reviews to an excellent standard. Feedback from patients and clinicians alike have been outstanding and we would welcome them back at any time. Thank you!
Verified Review
Review by Paula, Data Quality Manager in Skelmersdale on 02/06/2020
Interface Clinical Services
Interface Clinical Services - by , 19 May, 2020
5 5stars
The practice used interface to review our COPD patients as part of an enhanced service we are currently undertaking in the area. The more severe patients were reviewed and a combination of education and medicines optimisation was undertaken to ensure the patients were managing their conditions appropriately. We have already asked the team if there is any other work they can undertake for us. We would highly recommend the service
Rating
The practice used interface to review our COPD patients as part of an enhanced service we are currently undertaking in the area. The more severe patients were reviewed and a combination of education and medicines optimisation was undertaken to ensure the patients were managing their conditions appropriately. We have already asked the team if there is any other work they can undertake for us. We would highly recommend the service
Verified Review
Review by Dawn, Practice Manager in Lancashire on 19th May 2020
Interface Clinical Services
Interface Clinical Services - by , 19 May, 2020
5 5stars
I just wanted to say thank you on behalf of Abbey-Dale Medical Centre for your hard work and professionalism.During these unprecedented times it has been a huge relief to be able to rely on Matthew, from Interface Clinical Services, in the support and management of our patients with COPD. There has been minimal impact to the practice and Matthew's support has allowed our nurses to concentrate on contacting our other High Risk groups of patients during COVID 19.
Rating
I just wanted to say thank you on behalf of Abbey-Dale Medical Centre for your hard work and professionalism.During these unprecedented times it has been a huge relief to be able to rely on Matthew, from Interface Clinical Services, in the support and management of our patients with COPD. There has been minimal impact to the practice and Matthew's support has allowed our nurses to concentrate on contacting our other High Risk groups of patients during COVID 19.
Verified Review
Review by Sue, Practice Manager in Blackpool on 19th May 2020
Interface Clinical Services
Interface Clinical Services - by , 19 May, 2020
5 5stars
Matthew Brown came here last year and twice this year. Brilliant work carried out, very professional, engaged with other clinicians and staff. Credit to your team!
Rating
Matthew Brown came here last year and twice this year. Brilliant work carried out, very professional, engaged with other clinicians and staff. Credit to your team!
Verified Review
Review by Chloe, Team Leader in Manchester on 19th May 2020

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