noteSpace

noteSpace™ – CQC compliant off-site record storage

Opening Hours: 9am - 5.30pm, Mon - Fri
Operates: Nationwide
noteSpace, your trusted specialist partner for secure offsite storage and digitisation of GP Practice medical records.
  • Document Management
  • Off-site Storage Solutions
logo

Address:

Niche Health

Quadrant 1

Homefield Road

Haverfill

Suffolk

CB9 8QP

Telephone:

0151 80 80 800

Website:

noteSpace™ – CQC compliant off-site record storage

Features:

  • Staff training and support on hand to ensure teams are able to take full advantage of noteSpace features
  • Records are collected, catalogued, barcoded and boxed at a time to suit the Practice
  • Weekly pick-up and delivery of new and requested records
  • Secure off-site record storage for Lloyd George and paper records
  • Easy-to-use software to manage flow of records from storage to the Practice - all data processed within the HSCN network
  • Flexible payment terms
  • Digitisation option available, digitise your records over a period of time to spread costs

Benefits:

  • Improved security against fire, flood and theft
  • Fully compliant with CQC requirements for records management
  • Quick and easy access to patient records on demand
  • Increase space for GPs that can be used for revenue generating activities
  • Improve patient facilities such as easier patient access, waiting areas and treatment availability by releasing space
  • Improve environment for practice staff

noteSpace™ Digital – Lloyd George and A4 medical record digitisation

Release valuable space, reduce staff workload and improve patient safety in your General Practice with our fully managed digitisation service

Features:

  • Fully managed service ensures there is no impact on staff time in preparing the Lloyd George records, as part of the digitisation process.
  • Records are collected, catalogued, barcoded and boxed at a time to suit the Practice.
  • Records are digitised to BS10008:14 standard and then returned securely to your Practice for direct attachment to the clinical record.
  • Deep storage of the paper Lloyd George records in our secure off-site storage facilities forms part of the solution, giving complete confidence that the records are available to look at physically if needed and for quality assurance purposes during the digitisation process.
  • noteSpace 'follow-on' service ensures that when the scanning is complete, new records coming into the Practice are captured on an ongoing basis rather than being added to staff workload.
  • Secure destruction to BS EN 15713 standard or ongoing deep storage.
  • Flexible payment terms

Benefits:

  • Improve patient care by being able to access the complete, legacy medical record at the point of care delivery.
  • Release space to improve patient facilities such as easier patient access, waiting areas and treatment availability, or use the space for additional revenue generating activities.
  • Reduce administration time by removing the need to photocopy records for Subject Access and the need to manually locate paper records.
  • Reduce the risk of lost, stolen or damaged records and the threat of losing records to fire or flood.
  • The original Lloyd George record is held in deep storage giving assurance the record is available if needed.
  • New records are collected and digitised as part of a regular visit to the Practice during the contract.
Angela, PM in Shrewsbury on why her practice chose noteSpace.
Other company information
Email: [email protected]
Established: 2010
UK Company Number: 7471237
VAT Reg: 112494828
Recent Reviews
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5 66 Review(s)
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Practice Manager Reviews:
noteSpace
noteSpace - by , 19 June, 2023
5 5stars
They were extremely thorough, efficient and flexible throughout the whole process of relocating our medical notes off-site. This made a potentially stressful process pain free.
Rating
They were extremely thorough, efficient and flexible throughout the whole process of relocating our medical notes off-site. This made a potentially stressful process pain free.
Verified Review
Review by Rob, Managing Partner in Wiltshire on 19th June 2023
noteSpace
noteSpace - by , 16 June, 2023
5 5stars
Great service from start to finish. Well explained and smooth mobilisation.
Rating
Great service from start to finish. Well explained and smooth mobilisation.
Verified Review
Review by Mark, Practice Manager in Cambridgeshire on 16th June 2023
noteSpace
noteSpace - by , 15 June, 2023
5 5stars
We have recently moved our notes to NoteSpace to free up valuable space within the surgery. The training that we received was excellent, the system to request notes is very easy to use and the collection of the notes went very smoothly, all the staff were lovely and worked very hard.
Rating
We have recently moved our notes to NoteSpace to free up valuable space within the surgery. The training that we received was excellent, the system to request notes is very easy to use and the collection of the notes went very smoothly, all the staff were lovely and worked very hard.
Verified Review
Review by Claire, Practice Manager in Kent on 15th June 2023
noteSpace
noteSpace - by , 15 June, 2023
5 5stars
Friendly customer service. Quick responses.
Rating
Friendly customer service. Quick responses.
Verified Review
Review by Sharna, Practice Manager in Kent on 15th June 2023
noteSpace
noteSpace - by , 30 November, 2022
5 5stars
Excellent customer service and support. Easy to use. Good communication. Would recommend!
Rating
Excellent customer service and support. Easy to use. Good communication. Would recommend!
Verified Review
Review by Lauren, Deputy Practice Manager in Tyne and Wear on 30th November 2022
noteSpace - by , 30 November, 2022
5 5stars
Easy to use system with regular and reliable delivery and pickup. Friendly and helpful support team. Great options for urgent record requests.
Rating
Easy to use system with regular and reliable delivery and pickup. Friendly and helpful support team. Great options for urgent record requests.
Verified Review
Review by Louise, Data Administrator in Peterborough on 30th November 2022
noteSpace - by , 18 November, 2022
5 5stars
Excellent service. The process of moving the notes went very smoothy. The system is very easy to use and good value for money,
Rating
Excellent service. The process of moving the notes went very smoothy. The system is very easy to use and good value for money,
Verified Review
Review by Kendra, Practice Manager in Surrey on 18th November 2022
noteSpace - by , 18 November, 2022
5 5stars
We have had an excellent service since starting with Notespace. Support has always been really helpful. System is easy to use. Service is 5 star!
Rating
We have had an excellent service since starting with Notespace. Support has always been really helpful. System is easy to use. Service is 5 star!
Verified Review
Review by Vicki, Practice Manager in Hampshire on 18th November 2022
noteSpace - by , 29 September, 2021
5 5stars
We have loved noteSpace and kick ourselves we did not sign up for it sooner. It has made the process of new records and deductions and also locating paper records so much easier and has allowed us to manage the up keep so much better. The cost works out so much effective and we will never have our notes on site again. The set up process was easy and note space were extremely accommodating as we was going through a refurbishment. Highly recommend.
Rating
We have loved noteSpace and kick ourselves we did not sign up for it sooner. It has made the process of new records and deductions and also locating paper records so much easier and has allowed us to manage the up keep so much better. The cost works out so much effective and we will never have our notes on site again. The set up process was easy and note space were extremely accommodating as we was going through a refurbishment. Highly recommend.
Verified Review
Review by Samantha, Operations Manager in Thornton-Cleveleys on 29th September 2021
noteSpace - by , 17 September, 2021
5 5stars
We transitioned over to Notespace earlier this year. The process of them collecting the notes and cataloguing them was seamless. The software is extremely simple to use. I have had to contact customer services a couple of times with questions, and they have been very quick to respond and very helpful. I would absolutely recommend using them.
Rating
We transitioned over to Notespace earlier this year. The process of them collecting the notes and cataloguing them was seamless. The software is extremely simple to use. I have had to contact customer services a couple of times with questions, and they have been very quick to respond and very helpful. I would absolutely recommend using them.
Verified Review
Review by Tracy, Medical Records Officer in Crowthorne on 17th September 2021
noteSpace - by , 17 September, 2021
5 5stars
Excellent service!
Rating
Excellent service!
Verified Review
Review by Leanne, Deputy Practice Manager in Cambridge on 17th September 2021
noteSpace - by , 15 July, 2020
5 5stars
We decided to remove our notes to free up valuable surgery space in January this year. In the short time we made the decision, Neal and his team from NoteSpace organised this and were totally out-standing. They were extremely flexible with the collection date. Neal gave an excellent tutorial as to how it all works which was really easy to understand and use with a really easy manual to hand. The team came in over a weekend and quickly removed all notes from across both of our sites. The handover was amazing, quick and efficient and well within the timeframe given for the logging of the notes. We use the scanning system for notes to be returned for reports, and this is the most efficient way for us at the practice and our team. Good value for money and quick and easy, freeing our staff's workload. The IT side is amazing and so easy to use. We have an excellent system in place for returning the new notes and deductions. The delivery drivers are really polite and efficient and always go the extra mile with the deliveries and collections. An excellent bar coding system on each set of new notes returned allows easy traceability. Neal and the team are always on hand if we need them, but to be honest, we have not had many queries, as the system is excellent. I cannot rate NoteSpace enough, 11 out of 10*********. This has made a huge difference to our practice and it's efficiency not just the space saving. Given COVID times, this has been excellent timing of reducing paper trails within the building. Excellent service, team and very reliable.
Rating
We decided to remove our notes to free up valuable surgery space in January this year. In the short time we made the decision, Neal and his team from NoteSpace organised this and were totally out-standing. They were extremely flexible with the collection date. Neal gave an excellent tutorial as to how it all works which was really easy to understand and use with a really easy manual to hand. The team came in over a weekend and quickly removed all notes from across both of our sites. The handover was amazing, quick and efficient and well within the timeframe given for the logging of the notes. We use the scanning system for notes to be returned for reports, and this is the most efficient way for us at the practice and our team. Good value for money and quick and easy, freeing our staff's workload. The IT side is amazing and so easy to use. We have an excellent system in place for returning the new notes and deductions. The delivery drivers are really polite and efficient and always go the extra mile with the deliveries and collections. An excellent bar coding system on each set of new notes returned allows easy traceability. Neal and the team are always on hand if we need them, but to be honest, we have not had many queries, as the system is excellent. I cannot rate NoteSpace enough, 11 out of 10*********. This has made a huge difference to our practice and it's efficiency not just the space saving. Given COVID times, this has been excellent timing of reducing paper trails within the building. Excellent service, team and very reliable.
Verified Review
Review by Lesley, Assistant Practice Manager in Hampshire on 15th July 2020
noteSpace - by , 15 July, 2020
5 5stars
Notespace has worked incredibly well for the Practice. The customer service is excellent. The system is user friendly, and straight forward to use. Requesting notes to be returned to Practice runs seamlessly, and even offers a 4 turn around for scanned notes if needed urgently. Neal Fitzpatrick Business Development manager has a wealth of knowledge, and his input in getting us up and running was fantastic. I would recommend Notespace in a heartbeat.
Rating
Notespace has worked incredibly well for the Practice. The customer service is excellent. The system is user friendly, and straight forward to use. Requesting notes to be returned to Practice runs seamlessly, and even offers a 4 turn around for scanned notes if needed urgently. Neal Fitzpatrick Business Development manager has a wealth of knowledge, and his input in getting us up and running was fantastic. I would recommend Notespace in a heartbeat.
Verified Review
Review by Kayleigh, Assistant Practice Manager in Timperley on 15th July 2020
noteSpace - by , 15 July, 2020
5 5stars
We have recently moved all 18,000 of our medical records off-site. Neal at Note-Space was very helpful in assisting us with this move which was over 2 sites. Covid happened just after we signed up to this new service, however the move went extremely well. The system for requesting records is extremely easy to use and liked by our Team. Records can be digitalised if required and this saves notes being moved around. Very happy with the service and responsiveness.
Rating
We have recently moved all 18,000 of our medical records off-site. Neal at Note-Space was very helpful in assisting us with this move which was over 2 sites. Covid happened just after we signed up to this new service, however the move went extremely well. The system for requesting records is extremely easy to use and liked by our Team. Records can be digitalised if required and this saves notes being moved around. Very happy with the service and responsiveness.
Verified Review
Review by Susannah, Practice Business Manager in Basingstoke on 15th July 2020
noteSpace - by , 04 March, 2020
5 5stars
We had 11 large carousels full of medical records, the removal of the records was slick and unobtrusive. The system is easy to use and we now have some new office space created from the space previously used to store the records. I would not hesitate to recommend notespace to other practices.
Rating
We had 11 large carousels full of medical records, the removal of the records was slick and unobtrusive. The system is easy to use and we now have some new office space created from the space previously used to store the records. I would not hesitate to recommend notespace to other practices.
Verified Review
Review by Emma, Practice Manager in Shropshire on 4th March 2020
noteSpace - by , 03 March, 2020
5 5stars
The practice made a decision to move it notes off site and after a recommendation, contacted NoteSpace. The process to remove notes off site was very straightforward and the process to request notes is very easy. I have since recommended NoteSpace to another practice. Very pleased with the service provided
Rating
The practice made a decision to move it notes off site and after a recommendation, contacted NoteSpace. The process to remove notes off site was very straightforward and the process to request notes is very easy. I have since recommended NoteSpace to another practice. Very pleased with the service provided
Verified Review
Review by Emma, Practice Manager in Cornwall on 3rd March 2020
noteSpace - by , 14 February, 2020
5 5stars
Using noteSpace for the storage of our records has freed up valuable office space for our expanding team. The service provided by noteSpace is excellent with a simple to use IT platform for requesting records to be collected or recalled for onward transfer. A scanning service is also available which has been extremely useful with respect to SARs requests.
Rating
Using noteSpace for the storage of our records has freed up valuable office space for our expanding team. The service provided by noteSpace is excellent with a simple to use IT platform for requesting records to be collected or recalled for onward transfer. A scanning service is also available which has been extremely useful with respect to SARs requests.
Verified Review
Review by Diana, Manager in Oxford on 14th February 2020
noteSpace - by , 13 February, 2020
5 5stars
Excellent service - why did we take so long to take the plunge?! Losing 6 enormous carousel storage units has given us room to extend our dispensary , creating a much more efficient and comfortable working area.
Rating
Excellent service - why did we take so long to take the plunge?! Losing 6 enormous carousel storage units has given us room to extend our dispensary , creating a much more efficient and comfortable working area.
Verified Review
Review by Christina, Practice Manager in Market Drayton on 13th February 2020
noteSpace - by , 06 February, 2020
5 5stars
Notespace have been excellent, we are a large GP practice covering 3 sites and their service has been faultless, highly recommend
Rating
Notespace have been excellent, we are a large GP practice covering 3 sites and their service has been faultless, highly recommend
Verified Review
Review by Sarah, Practice Manager in St Neots on 6th February 2020
noteSpace - by , 05 February, 2020
5 5stars
Excellent service from start to finish. When we had initial queries they were sorted out quickly and with professionalism. We really have benefitted from the system as we are a small practice and have gained so much space to refurbish our reception office. Very efficient with requesting records back and an easy process.
Rating
Excellent service from start to finish. When we had initial queries they were sorted out quickly and with professionalism. We really have benefitted from the system as we are a small practice and have gained so much space to refurbish our reception office. Very efficient with requesting records back and an easy process.
Verified Review
Review by Jill, Clinical Services Manager in Worcestershire on 5th February 2020
noteSpace - by , 04 February, 2020
5 5stars
Notespace are excellent, very happy with the service for storage of the records. Very easy to request notes back and they will also scan notes back for us. So a huge time saved by the admin staff. We had looked around at a few companies at the time and we are very happy to have gone with Notespace. This has enabled us to free up a room which is now in use by our HCA, who previously had to move around for every session.
Rating
Notespace are excellent, very happy with the service for storage of the records. Very easy to request notes back and they will also scan notes back for us. So a huge time saved by the admin staff. We had looked around at a few companies at the time and we are very happy to have gone with Notespace. This has enabled us to free up a room which is now in use by our HCA, who previously had to move around for every session.
Verified Review
Review by Tracey, Practice Manager in Cambridge on 4th February 2020
noteSpace - by , 16 January, 2019
5 5stars
Note space is amazing!! We desperately needed to free up some space and looked around at various companies offering the same service but chose note space. The process of removing the notes was well planned and seamless with very little disturbance to the smooth running of the practice. The notes are requested via an icon on our desktops and collected every Wednesday, as long as the request is made on Monday. Secure cartons are provided to carry the notes and we have a dedicated driver. If we need copies of notes we can request tat they be scanned for around £7 per set of notes and then download them at this end a few days later. We are delighted with the service we receive and cannot recommend notespace highly enough.
Rating
Note space is amazing!! We desperately needed to free up some space and looked around at various companies offering the same service but chose note space. The process of removing the notes was well planned and seamless with very little disturbance to the smooth running of the practice. The notes are requested via an icon on our desktops and collected every Wednesday, as long as the request is made on Monday. Secure cartons are provided to carry the notes and we have a dedicated driver. If we need copies of notes we can request tat they be scanned for around £7 per set of notes and then download them at this end a few days later. We are delighted with the service we receive and cannot recommend notespace highly enough.
Verified Review
Review by Karen, Practice Manager in Preston on 16th January 2019
noteSpace - by , 29 November, 2018
5 5stars
Wish we had done this years ago. We have gained an additional office for admin staff and no longer have to have a session of moving all the notes along to squeeze more in mid-alphabet. The service is excellent and we get a weekly delivery/collection of notes so there is no delay in service level to patients or in returns to PCSE.
As soon as new records arrive they are summarized and coded and then sent for offsite storage; so Drs have all the information they need on computer. System works well and notespace is definitely the way forward.
Rating
Wish we had done this years ago. We have gained an additional office for admin staff and no longer have to have a session of moving all the notes along to squeeze more in mid-alphabet. The service is excellent and we get a weekly delivery/collection of notes so there is no delay in service level to patients or in returns to PCSE.
As soon as new records arrive they are summarized and coded and then sent for offsite storage; so Drs have all the information they need on computer. System works well and notespace is definitely the way forward.
Verified Review
Review by Julia, Business Manager in Barnsley on 29th November 2018
noteSpace - by , 26 November, 2018
5 5stars
Very impressed with the Service, I have not encountered any problems thus far and any queries I have had have been dealt with quickly and efficiently.
Rating
Very impressed with the Service, I have not encountered any problems thus far and any queries I have had have been dealt with quickly and efficiently.
Verified Review
Review by Sarah, Summariser in Bexhill-on-Sea on 26th November 2018
noteSpace - by , 21 November, 2018
5 5stars
Would highly recommend for off-site storage of medical records. Service is excellent. Has saved a great deal of staff time.
Rating
Would highly recommend for off-site storage of medical records. Service is excellent. Has saved a great deal of staff time.
Verified Review
Review by Catherine, Administrator in Winchester on 21st November 2018
noteSpace - by , 16 November, 2018
5 5stars
Great service and all queries are dealt with in a timely manner.
Rating
Great service and all queries are dealt with in a timely manner.
Verified Review
Review by Tracy, Receptionist in Cheshire on 16th November 2018
noteSpace - by , 15 November, 2018
5 5stars
We have been using Notespace for over a year now with no issues, we find the service really reliable and convenient.
Rating
We have been using Notespace for over a year now with no issues, we find the service really reliable and convenient.
Verified Review
Review by Laura, IT Manager in Stourbridge on 16th November 2018
noteSpace - by , 14 November, 2018
5 5stars
Excellent service, we had issues with storage in the practice and notespace has solved this problem. The copying and scanning of records has saved us a huge amount of time. Very reliable
Rating
Excellent service, we had issues with storage in the practice and notespace has solved this problem. The copying and scanning of records has saved us a huge amount of time. Very reliable
Verified Review
Review by Jane, Practice Manager in Shrewsbury on 14th November 2018
noteSpace - by , 14 November, 2018
5 5stars
We have been using Notespace now for 1yr with no problems, great service.
Rating
We have been using Notespace now for 1yr with no problems, great service.
Verified Review
Review by Sarah, Practice Manager in Rotherham on 14th November 2018
noteSpace - by , 14 November, 2018
5 5stars
We needed an urgent solution to note storage following a fire at our branch surgery, where we were at risk of losing several thousand sets of patient notes. I had already considered NoteSpace to release much needed space and man hours in pulling and filing notes.

The notes were collected and refiled using anonymised barcodes and we have a desktop app to request and return notes to the secure storage facility and these are delivered and collected weekly with ease. NoteSpace also provide a scan and send service (at additional cost) - but again, valuable admin hours saved and no requirements for notes to be couriered.

Highly recommend!!
Rating
We needed an urgent solution to note storage following a fire at our branch surgery, where we were at risk of losing several thousand sets of patient notes. I had already considered NoteSpace to release much needed space and man hours in pulling and filing notes.

The notes were collected and refiled using anonymised barcodes and we have a desktop app to request and return notes to the secure storage facility and these are delivered and collected weekly with ease. NoteSpace also provide a scan and send service (at additional cost) - but again, valuable admin hours saved and no requirements for notes to be couriered.

Highly recommend!!
Verified Review
Review by Liz, Practice Manager in Lancashire on 14th November 2018
noteSpace - by , 13 November, 2018
5 5stars
We have been using Notespace for around 5 years. The process of moving 13,000 clinical records went smoothly. We can not recommend them highly enough. The service they provide is always prompt and efficient. Delivery of notes is always when they say. Scans of medical records are always provided quickly and customer service is always first class. Moving the clinical records off site has freed up so much space in reception.
Rating
We have been using Notespace for around 5 years. The process of moving 13,000 clinical records went smoothly. We can not recommend them highly enough. The service they provide is always prompt and efficient. Delivery of notes is always when they say. Scans of medical records are always provided quickly and customer service is always first class. Moving the clinical records off site has freed up so much space in reception.
Verified Review
Review by Nadine, Administrator in Cannock on 13th November 2018
noteSpace - by , 13 November, 2018
5 5stars
Great product, service, and team. Been using for over 3 years now and had no problems. Freed up value space and improved record access.
Rating
Great product, service, and team. Been using for over 3 years now and had no problems. Freed up value space and improved record access.
Verified Review
Review by Sam, Secretary in Liverpool on 13th November 2018
noteSpace - by , 13 November, 2018
5 5stars
Great service provided, note requests are dealt with quickly and efficiently. Customer Service excellent. I would recommend Notespace
Rating
Great service provided, note requests are dealt with quickly and efficiently. Customer Service excellent. I would recommend Notespace
Verified Review
Review by Alison, Practice Manager in Longfield on 13th November 2018
noteSpace - by , 12 November, 2018
5 5stars
Excellent service, wish we'd done it sooner. We freed a lot of space and saved receptionist time (no notes to file). Would definitely recommend to colleagues,
Rating
Excellent service, wish we'd done it sooner. We freed a lot of space and saved receptionist time (no notes to file). Would definitely recommend to colleagues,
Verified Review
Review by Michele, Practice Manager in Sunderland on 12th November 2018
noteSpace - by , 12 November, 2018
5 5stars
Brilliant service, highly recommended. our notes are always received on time. we have never had a problem with this service. The delivery driver is very friendly and always happy to help
Rating
Brilliant service, highly recommended. our notes are always received on time. we have never had a problem with this service. The delivery driver is very friendly and always happy to help
Verified Review
Review by Katie, Office Manager in Polegate on 12th November 2018
noteSpace - by , 12 November, 2018
5 5stars
Moving to off site storage made a lot of space available. It allowed us to move to a separate switchboard system so we now do not have any phone ringing in reception. The service provided is very slick and has even helped us find a number of misfiled notes. I have no hesitation in recommending.
Rating
Moving to off site storage made a lot of space available. It allowed us to move to a separate switchboard system so we now do not have any phone ringing in reception. The service provided is very slick and has even helped us find a number of misfiled notes. I have no hesitation in recommending.
Verified Review
Review by Tom, Practice Manager in Stratford-Upon-Avon on 12th November 2018
noteSpace - by , 12 November, 2018
4 5stars
Good service with delivering notes.
Rating
Good service with delivering notes.
Verified Review
Review by Christine, receptionist in Birmingham on 12th November 2018
noteSpace - by , 12 November, 2018
5 5stars
We have been using NoteSpace for over 4 years. The service has been fabulous and always on time. Every easy to use software and urgent notes are delivered when they say they will be.
Rating
We have been using NoteSpace for over 4 years. The service has been fabulous and always on time. Every easy to use software and urgent notes are delivered when they say they will be.
Verified Review
Review by Caroline, Practice Manager in Ormskirk on 12th November 2018
noteSpace - by , 12 November, 2018
5 5stars
Moved over to noteSpace six months ago. Process was smooth and it has greatly helped with the organisation of our medical records. Saves so much time as you can request records simply by entering the NHS number into the application. Has also allowed us to re-purpose a room which we now use for admin. Great service from Neal and the team.
Rating
Moved over to noteSpace six months ago. Process was smooth and it has greatly helped with the organisation of our medical records. Saves so much time as you can request records simply by entering the NHS number into the application. Has also allowed us to re-purpose a room which we now use for admin. Great service from Neal and the team.
Verified Review
Review by Kieran, Practice Manager in Leicester on 12th November 2018
noteSpace - by , 12 November, 2018
5 5stars
We have been using noteSpace for a number of years now and have always received a very professional, reliable and prompt service with excellent customer service.
Rating
We have been using noteSpace for a number of years now and have always received a very professional, reliable and prompt service with excellent customer service.
Verified Review
Review by Sue, Practice Manager in Liverpool on 12th November 2018
noteSpace - by , 12 November, 2018
5 5stars
Great company, easy to use software would highly recommend :-)

Rating
Great company, easy to use software would highly recommend :-)

Verified Review
Review by Georgina, Practice Manager in East Sussex on 12th November 2018
noteSpace - by , 09 November, 2018
5 5stars
Great - no issues - prompt service - great customer service - Highly recommend.
Freed up so much space for clinical rooms etc.
Rating
Great - no issues - prompt service - great customer service - Highly recommend.
Freed up so much space for clinical rooms etc.
Verified Review
Review by Netty, Practice Manager in Surrey on 9th November 2018
noteSpace - by , 09 November, 2018
5 5stars
We have been using noteSpace since 2012 and have always found them to be excellent.
Transition went smoothly and thereafter you cannot fault their Customer Service. They are always happy to accommodate any requests we may have. If/when we require any scanned patient records they are always sent in a timely manner. 10/10
Rating
We have been using noteSpace since 2012 and have always found them to be excellent.
Transition went smoothly and thereafter you cannot fault their Customer Service. They are always happy to accommodate any requests we may have. If/when we require any scanned patient records they are always sent in a timely manner. 10/10
Verified Review
Review by Helen, Practice Manager in Crowley on 9th November 2018
noteSpace - by , 09 November, 2018
5 5stars
Overall a very good, efficient service, our requests are always dealt with in a timely manner. Using Notespace has freed up a huge space in our Surgery giving us much needed room in our reception area. The delivery/collections service is also very reliable.
Rating
Overall a very good, efficient service, our requests are always dealt with in a timely manner. Using Notespace has freed up a huge space in our Surgery giving us much needed room in our reception area. The delivery/collections service is also very reliable.
Verified Review
Review by Rebecca, Assistant Practice Manager in Prestwich on 9th November 2018
noteSpace - by , 08 November, 2018
5 5stars
We have been using noteSpace for 4 years now and the process of moving over went very smoothly. Since then we have been provided with an excellent service and would recommend them.
Rating
We have been using noteSpace for 4 years now and the process of moving over went very smoothly. Since then we have been provided with an excellent service and would recommend them.
Verified Review
Review by Elaine, Practice Team Member in Guildford on 8th November 2018
noteSpace - by , 08 November, 2018
5 5stars
We been using noteSpace for the last 6 months. Great Service, saves admin time and frees up vital space within the practice. All in all should have used them years ago..!
Rating
We been using noteSpace for the last 6 months. Great Service, saves admin time and frees up vital space within the practice. All in all should have used them years ago..!
Verified Review
Review by Sue, Practice Manager in Newquay on 8th November 2018
noteSpace - by , 08 November, 2018
5 5stars
I find the service, and the folks behind the scenes, helpful and effective. A very useful, space-saving, service.
Rating
I find the service, and the folks behind the scenes, helpful and effective. A very useful, space-saving, service.
Verified Review
Review by Nick, Operations Manager in Stourbridge on 8th November 2018
noteSpace - by , 08 November, 2018
5 5stars
I have been impressed with Notespace from the time we took out the contract nearly 12 months ago. The service is easy to use and we are very happy with our relationship.
Rating
I have been impressed with Notespace from the time we took out the contract nearly 12 months ago. The service is easy to use and we are very happy with our relationship.
Verified Review
Review by David, Management Consultant in Manchester on 8th November 2018
noteSpace - by , 08 November, 2018
5 5stars
One of the best decisions we made was moving to notespace and no idea why we didn't do it sooner - the notes go off once and week and whatever we need comes back once a week if's that simple and it's that reliable, we have been with them over a year now and have not had one problem with the service. If notes are needed urgently you get them urgently. We have nearly 11,000 patients, the space we saved was massive and we have now turned it into a very much needed and continually used consulting room. Yes there is a cost, but it's a business cost remember. Why keep the records in the surgery now when they are only really consulted for insurance purposes?? No brainer!
Rating
One of the best decisions we made was moving to notespace and no idea why we didn't do it sooner - the notes go off once and week and whatever we need comes back once a week if's that simple and it's that reliable, we have been with them over a year now and have not had one problem with the service. If notes are needed urgently you get them urgently. We have nearly 11,000 patients, the space we saved was massive and we have now turned it into a very much needed and continually used consulting room. Yes there is a cost, but it's a business cost remember. Why keep the records in the surgery now when they are only really consulted for insurance purposes?? No brainer!
Verified Review
Review by Ella, Practice Manager in Dudley on 8th November 2018
noteSpace - by , 08 November, 2018
5 5stars
We work from a portable building with very limited space. As the practice grew we just ran out of storage space for records. Our solution was Niche Health and the service was just as promised.
They are a professional, reliable organisation and secure records safely.
I would certainly recommend them.
Rating
We work from a portable building with very limited space. As the practice grew we just ran out of storage space for records. Our solution was Niche Health and the service was just as promised.
They are a professional, reliable organisation and secure records safely.
I would certainly recommend them.
Verified Review
Review by Sandra, Managing Partner in Brierley Hill on 8th November 2018
noteSpace - by , 08 November, 2018
5 5stars
We have had over 3 years experience with noteSpace, and not regretted our decision. The whole process of storage, delivery, and communications is professionally dealt with.

I second the other reviews.

Rating
We have had over 3 years experience with noteSpace, and not regretted our decision. The whole process of storage, delivery, and communications is professionally dealt with.

I second the other reviews.

Verified Review
Review by Ellen, Practice Manager in Surrey on 8th November 2018
noteSpace - by , 08 November, 2018
5 5stars
Note space is an efficient way of storing medical records. You can call a record back within a week without any hassle the software is easy to use.
The greatest benefit is the scanning service for access to medical records quick easy and prevents the issue of a member of staff standing photo copying note.

Cannot fault the service in anyway what so ever
Rating
Note space is an efficient way of storing medical records. You can call a record back within a week without any hassle the software is easy to use.
The greatest benefit is the scanning service for access to medical records quick easy and prevents the issue of a member of staff standing photo copying note.

Cannot fault the service in anyway what so ever
Verified Review
Review by Sharon, Practice Manager in Ripley on 8th November 2018
noteSpace - by , 08 November, 2018
5 5stars
We switched to external storage a few months ago and I can honestly say it has been money well spent. We save hours of admin time every week, we have so much more space and we no longer have the hassle of finding notes that have been misfiled etc. The Niche staff are great and set it all up seamlessly, it is a really simple system to use. The Box-It staff are fab and extremely helpful. So glad we did it!
Rating
We switched to external storage a few months ago and I can honestly say it has been money well spent. We save hours of admin time every week, we have so much more space and we no longer have the hassle of finding notes that have been misfiled etc. The Niche staff are great and set it all up seamlessly, it is a really simple system to use. The Box-It staff are fab and extremely helpful. So glad we did it!
Verified Review
Review by Emma, Assistant Practice Manager in Farnham on 8th November 2018
noteSpace - by , 08 November, 2018
5 5stars
The day-to-day management of notes with noteSpace is very streamlined and easy but we were even more grateful we had it last year when our building burnt down, and everything was destroyed. We had many, many issues to resolve but at least we could reassure our patients that their notes were safe.
Rating
The day-to-day management of notes with noteSpace is very streamlined and easy but we were even more grateful we had it last year when our building burnt down, and everything was destroyed. We had many, many issues to resolve but at least we could reassure our patients that their notes were safe.
Verified Review
Review by Catherine, Practice Manager in Surrey on 8th November 2018
noteSpace - by , 08 November, 2018
5 5stars
We moved to Notespace in January. The process of moving teh notes went very well, and we have been very happy with the service.
Rating
We moved to Notespace in January. The process of moving teh notes went very well, and we have been very happy with the service.
Verified Review
Review by Sarah, Managing Partner in Battersea on 8th November 2018
noteSpace - by , 20 October, 2017
5 5stars
We moved to external storage with noteSpace mid July. It was definitely a smart move and begs the question as to why we didn't do it earlier. The move itself was a very slick operation 9300 notes boxed and away from practice in 4.5 hrs. The software is simple and very easy to use. Our deductions are delivered to us on a Friday together with any records we may need to copy and our notes to go to storage are collected at the same time. All the staff are extremely helpful and pleasant. I now have a brand new office in what used to be our records storage space. The dust is less and more importantly no records to file!
If you are hesitant in transferring to noteSpace then please don't be it is the way forward. I am happy to talk to you should you want to ask me any questions. Angela DD 01743 363133.
Rating
We moved to external storage with noteSpace mid July. It was definitely a smart move and begs the question as to why we didn't do it earlier. The move itself was a very slick operation 9300 notes boxed and away from practice in 4.5 hrs. The software is simple and very easy to use. Our deductions are delivered to us on a Friday together with any records we may need to copy and our notes to go to storage are collected at the same time. All the staff are extremely helpful and pleasant. I now have a brand new office in what used to be our records storage space. The dust is less and more importantly no records to file!
If you are hesitant in transferring to noteSpace then please don't be it is the way forward. I am happy to talk to you should you want to ask me any questions. Angela DD 01743 363133.
Verified Review
Review by Angela, PM in Shrewsbury on 23rd October 2017
noteSpace - by , 06 October, 2017
5 5stars
I would highly recommend Notespace to anyone thinking of storing their medical records, the service we receive is quick, efficient and friendly, I don't know why we didn't store our records sooner.
Rating
I would highly recommend Notespace to anyone thinking of storing their medical records, the service we receive is quick, efficient and friendly, I don't know why we didn't store our records sooner.
Verified Review
Review by Susan, PM in Shropshire on 6th October 2017
noteSpace - by , 07 July, 2017
5 5stars
We moved to noteSpace in Dec 14 and it remains one of the smartest decisions we ever made. The initial uplift and cataloguing of 13000 patient records was a breeze and the process has worked seamlessly ever since. The customer service is beyond excellent and the practice looks and feels like a different place without the paper files. We used the space to bring our whole reception/admin team together which in turn freed up space to create a new consulting room for an ANP. Brilliant value for money.
Rating
We moved to noteSpace in Dec 14 and it remains one of the smartest decisions we ever made. The initial uplift and cataloguing of 13000 patient records was a breeze and the process has worked seamlessly ever since. The customer service is beyond excellent and the practice looks and feels like a different place without the paper files. We used the space to bring our whole reception/admin team together which in turn freed up space to create a new consulting room for an ANP. Brilliant value for money.
Verified Review
Review by Paul, PM in Southport on 7th July 2017
noteSpace - by , 02 June, 2017
5 5stars
We have been using noteSpace for more than 3 years and have found the whole process from initial collection of notes into storage to the ongoing day-to-day management, very professional and well organised. Moving the 46,000 Lloyd George notes we had across our 5 sites has freed up valuable space within our buildings and has drastically reduced time spent on records management for our admin staff. I would not hesitate in recommending noteSpace to any surgeries considering undertaking this project
Rating
We have been using noteSpace for more than 3 years and have found the whole process from initial collection of notes into storage to the ongoing day-to-day management, very professional and well organised. Moving the 46,000 Lloyd George notes we had across our 5 sites has freed up valuable space within our buildings and has drastically reduced time spent on records management for our admin staff. I would not hesitate in recommending noteSpace to any surgeries considering undertaking this project
Verified Review
Review by Amanda, PM in West Bromwich on 2nd June 2017
noteSpace - by , 26 September, 2016
5 5stars
We are very happy with the service we receive from Notespace. The practice's notes are all stored offsite and using this product makes it easy to request these notes back quickly and efficiently. They have regular delivery days which they stick to and the couriers are very nice and professional. We highly recommend this product.
Rating
We are very happy with the service we receive from Notespace. The practice's notes are all stored offsite and using this product makes it easy to request these notes back quickly and efficiently. They have regular delivery days which they stick to and the couriers are very nice and professional. We highly recommend this product.
Verified Review
Review by Katie, Quality Assurance Administrator at a GP practice in Surrey on 26th September 2016
noteSpace - by , 22 August, 2016
5 5stars
Whole process of moving over to using noteSpace went very smoothly. System works effectively and saves our staff time. The team at Niche always respond very quickly if I have any questions - excellent customer service.
Rating
Whole process of moving over to using noteSpace went very smoothly. System works effectively and saves our staff time. The team at Niche always respond very quickly if I have any questions - excellent customer service.
Verified Review
Review by Sue, Pm in Northamptonshire on 4th August 2016
noteSpace - by , 03 August, 2016
5 5stars
Stress free service. Very reliable and friendly, records are returned promptly.
Would definitely recommend noteSpace.
Rating
Stress free service. Very reliable and friendly, records are returned promptly.
Would definitely recommend noteSpace.
Verified Review
Review by Hayley, PM in Kent on 3rd August 2016
noteSpace - by , 02 August, 2016
5 5stars
We have used notespace for all our storage requirements since 2014. We have always received an excellent service from notespace, nothing is ever too much trouble, we definitely recommend them.
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We have used notespace for all our storage requirements since 2014. We have always received an excellent service from notespace, nothing is ever too much trouble, we definitely recommend them.
Verified Review
Review by Jan, PM Isle of Wight on 2nd August 2016
noteSpace - by , 02 August, 2016
5 5stars
Very pleased with the service we have received. It was a very smooth process to move our notes, and the training provided was very useful. It has been a prompt service for every request/delivery made. We have had no problems since being with NoteSpace and would recommend them highly.
Rating
Very pleased with the service we have received. It was a very smooth process to move our notes, and the training provided was very useful. It has been a prompt service for every request/delivery made. We have had no problems since being with NoteSpace and would recommend them highly.
Verified Review
Review by Mollie and Molly, GP Receptionists in Telford on 2nd August 2016
noteSpace - by , 02 August, 2016
5 5stars
Very efficient organisation, saves our staff time and worry. A pleasure to deal with. I would recommend noteSpace to any surgery.
Rating
Very efficient organisation, saves our staff time and worry. A pleasure to deal with. I would recommend noteSpace to any surgery.
Verified Review
Review by Mags, PM in NW London on 2nd August 2016
noteSpace - by , 02 August, 2016
5 5stars
noteSpace is a great product; saves a ton of space and makes the process of record access so much faster. The staff at Niche are all very helpful. Would highly recommend.
Rating
noteSpace is a great product; saves a ton of space and makes the process of record access so much faster. The staff at Niche are all very helpful. Would highly recommend.
Verified Review
Review by Sam, GP practice in Liverpool on 2nd August 2016

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