Any date that suits you
Your practice or a neighbouring practice
The training will start with a discussion relating to Mental Health issues and how raising awareness helps everyone in both the workplace and externally with the latter including patients/visitors/colleagues/general public.
Delegates can expect to improve their understanding of mental health problems by gaining an insight to the various types of mental health and distress.
The course will then continue to be led by the Facilitator and will be a mixture of discussions; action planning; and role play where applicable.
Who should attend:
- Understand the impact of stigma
- Identify and recognise the often-hidden signs of mental health problems
- Improve understanding of the myriad of mental health issues
- Develop skills to effectively manage and support your team/colleagues
- Recognise red-flag symptoms that require immediate attention
- Understand the statistics
- Build resilience
- Active listening
- Know when to refer
- Know where to signpost
- Understand the need for self-care
This course is suitable for all employees, particularly those in ‘patient facing’ roles as well as Care Navigators. It is also recognised as value added for Practice Managers given the often-stressful nature of their jobs.
Course outline for the day:
The course can take place either morning or afternoon at a start and finish time suits your delegates. A certificate of competence in Mental Health Awareness is issued to attending delegates following completion.
Half day: £695 + VAT
For up to 15 people. You may wish to join up with other neighbouring practices to share the cost of the training.
Course delivered by:
About the trainer:
Lynda is a seasoned HR Learning & Development Consultant having worked across a broad industry sector, including health / medical practices / CCGs. Lynda has worked with clients on a global scale with significant design and delivery of soft skills training. As a qualified, accredited trainer, Lynda aims to support Practice Managers / Supervisors in Mental Health awareness to benefit the practice.
Lynda is fully aware of the dedication and hard work of all staff within the practice and recognises the need for effective collaboration across the workforce. She is equipped with an insight to both the business focus, whilst balancing staff morale and always aims to inject a bit of light-heartedness into the training itself.
“This is one of the best training events I have attended – the coach is very knowledgeable and puts a lot of energy into the event. Lynda’s interpersonal skills are first class.”
Joanna Hughes, UCL, London
“The trainer was first class and it is evident she has great expertise in her field.”
Delegate, ESB, Ireland
"Lynda was fantastic! It was a thorough and informative training session. I will be recommending to colleagues."
Jennine Edge, Parkfield Medical Centre
Please note: If the aforementioned trainer is not available on the day, a suitable replacement trainer will be supplied. For remote parts of the UK, additional travel costs maybe incurred. If so, this will be made clear to you before you book the training.