Facilitation skills in general practice

This one-day workshop will provide a fascinating introduction to the art of facilitation

  1. Training
    1 day
    Morning session (9.30am to 12.30pm)
    Afternoon session (1.30pm to 4.30pm)

    Your practice or a neighbouring practice

    This one day workshop will provide a fascinating introduction into the art of facilitation.

    It is suitable for anyone involved in facilitating groups, running meetings, and managing individuals within teams. The content will cover the principles of facilitation, the dynamics of groups, understanding communication, running effective meetings, keeping the group focused, decision-making techniques, handling difficult behaviour, managing conflict, and the importance of reviewing. Practical examples and useful techniques are provided to help improve your skills and confidence.

    The course will cover:
    • What is facilitation?
    • Agreeing objectives
    • Team stages and facilitation styles
    • Providing a process
    • Understanding individuals’ motivations
    • Focusing the group
    • Effective communication
    • Clarifying and defining the issues
    • Impact of body language
    • Problem analysis
    • Active listening
    • Generating and prioritising ideas
    • Paraphrasing and masterful questioning
    • Reviewing and feedback
    • Facilitating effective meetings
    • Choosing the venue and planning the session
    • Establishing ground rules
    • Handling difficult situations and behaviours
    • Resolving conflict
    • Reviewing and providing feedback
    Full day: £945 + VAT
    For up to 12 people. You may wish to join up with other neighbouring practices to share the cost of the training.


    Bookings via Practice Index are charged at a discounted rate and come with a money-back guarantee.

    Course delivered by:

    Patricia Gray

    About the trainer:
    Patricia is a HR specialist and a Fellow of the Chartered Institute of Personnel and Development with over ten years' management experience as a business partner of a large GP training practice.

    Patricia is an experienced and qualified independent management consultant, trainer, facilitator and HR adviser in general practice and a qualified performance coach.

    Please note: If the aforementioned trainer is not available on the day, a suitable replacement trainer will be supplied. For remote parts of the UK, additional travel costs maybe incurred. If so, this will be made clear to you before you book the training.