Whether you’re new to the role or a seasoned practice manager, the PM role always presents many challenges. However, the relentless demands of the last 12 months have left many of us feeling completely drained. From dealing with shielding team members and ensuring the practice is COVID secure, to now having to manage a vaccination…

Do you find yourself becoming increasingly short-tempered or have you seen members of your team go from being happy and chatty to the person who comes to work, does their job and says nothing? Today’s working environment is significantly different to what it was 12 months ago; little did we know then the significant impact…

However positive you try to be, however hard you try to motivate morale across the practice and however hard you work to try and keep patients happy, there’s no escaping the fact that 2020 has been extremely challenging for practice managers. COVID-19 has turned the world on its head, making an already stressful, difficult sector…

Many practice managers (PMs) report that their job is stressful, but some seem to be “not waving but drowning”. It’s a worrying situation for those seriously affected by stress and also for those around them, including work colleagues, family and friends. Feeling stressed most or all of the time can have a significant negative impact…

GP practices – as is the case with all healthcare organisations across the globe – are currently trying to deal with unprecedented pressures. This, in turn, is putting staff under greater pressure than ever – which is why practices are being urged to consider the mental health and wellbeing of their staff. “There’s no escaping…

Talk of GP burnout is never far from the headlines. Talk of more than half of GPs looking to leave the profession, many citing problems with workload and burnout, dominate the media. Stats back up the fact that burnout is a big problem too. Incredibly, more than a thousand GPs sought professional help from the…

Fun. Do we have enough at work? For most practices, the answer is probably no. Whilst there will always be a need to be serious, focused and professional – it’s the nature of what we do and the sector we work in – time must simply be found to have some fun. After all, there…