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Practice Managers On LinkedIn

December 4, 2014, by in Social Media

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Whether you use this social media platform for connecting with suppliers, keeping an eye out for new job opportunities or joining forums for advice sharing, as a business professional it’s worth being present (and relatively active) on LinkedIn. Many individuals join the service and never get much further than updating a few personal details, though.

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Getting your General Practice on Twitter

August 8, 2014, by in Social Media

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Twitter for GP Practices

How do you reach your audience when you have news to share – newsletters by email? Signs in the waiting room? In an era where contact time is compromised and the patient-doctor relationship is under threat, what can you as a practice manager do to reinforce the sense of wraparound care your surgery wants to

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The Culture of Complaint at GP Practices

The Culture of Complaint at GP Practices

The number of complaints being received by the GMC is on a steep rise, and it’s thought that social media culture is partly to blame. ‘Fitness to practice’ enquiries, for example, doubled from just over 5,000 in 2007 to over 10,000 in 2012, and other enquiries nearly doubled in the same period, from 3,615 to

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