This is the third article in a series of three looking at grading practice staff salaries. View part one and part two.  Much is being written on the Practice Index forum about the plight of practice managers and their deputies. The discussion often centres around grading, working hours and workload. Principally, the size of a…

This is the second article in a series of three looking at grading practice staff salaries. Part one can be found here What’s a job worth? Following on from the blog about clerical and administrative staff grading, this blog takes a closer look at the nursing team in a GP practice and the salaries that…

Quite a few forum posts have appeared recently questioning what to do if you overpay a member of staff. Can I recover the money? Is there a time limit on reclaiming it? What do I do if the employee doesn’t give it back? Let’s shed some light on this topic. Hopefully we’ve all got a…

One of our most popular recent forum threads has been shedding light on the thorny issue of hours and overtime. With a seemingly endless list of to-do items, a practice manager’s job is never done – and many are bearing the brunt of this by working hours far longer than their contracts stipulate. Working overtime…

Pay rises, it seems, are an emotive subject. Plus, if the popular thread on the Practice Index Forum is anything to go by – click here to join the conversation – there’s a real mixed bag of regular pay rises, ad hoc increases, bonus payments and no rises to contend with. Reading between the lines…

Back in summer 2017, the Employment Appeal Tribunal (EAT) made a ruling that changed the way holiday payments are calculated for employees that regularly work overtime – creating a headache for practice managers in the process. In a nutshell, the ruling decided that employers must include any regular voluntary overtime payments when they work out holiday pay…

The practice’s finances can be seen as a chore that takes practice managers away from the more important tasks of running the surgery and making sure that there are enough GPs and nurses to see patients. Specialist medical accountant David Lockitt explains that when managed efficiently, finance work can be an invaluable tool in helping…