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Can an employer refuse a request for annual leave?

Annual leave entitlement and bank holidays Looking at the leave entitlement data given on threads such as here on the Practice Index forum earlier this year, it seems that only 25% of practices offered 28 days’ leave including bank holidays. Some 28% offered 25 days plus bank holidays, and 22% offered 27 days plus bank

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Hours, overtime and compensation: A never-ending issue

One of our most popular recent forum threads has been shedding light on the thorny issue of hours and overtime. With a seemingly endless list of to-do items, a practice manager’s job is never done – and many are bearing the brunt of this by working hours far longer than their contracts stipulate. Working overtime

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The practice manager’s guide to holiday overtime pay

Back in summer 2017, the Employment Appeal Tribunal (EAT) made a ruling that changed the way holiday payments are calculated for employees that regularly work overtime – creating a headache for practice managers in the process. In a nutshell, the ruling decided that employers must include any regular voluntary overtime payments when they work out holiday pay

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Practice Manager Pay – Part 2: Overtime

Practice Manager Overtime

(Time to read: 5 minutes) By Robert Campbell Recently on the Practice Index Blog we looked at the gender pay gap that exists among Practice Managers. Following on from that, using figures obtained from that survey, we take a look at the thorny topic of overtime. While the Gender Pay Gap Survey highlighted some interesting

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