By Kara Dudley “Enquire at Reception about Extended GP Access” or “Ask at Reception for an evening or weekend appointment” Which sounds better? Which is easier for your patient to understand? When you work in primary care, it can be all too easy to rely on the jargon that we all use on a daily basis.…
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November 22, 2018, by Kara Skehan in Health literacy, Patients 0 Comments