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Communicate well with your patients and help reduce DNAs

August 22, 2019, by in Campaigns, DNAs

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With over “14 million missed doctors’ appointments occurring every year across England”* it’s more important than ever to engage with patients in a way that’s guaranteed to help drive responses. Research shows that over 65% of people find postal mailings to be particularly informative**, and this is why letters remain one of the most popular

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“You’re kidding!”

None of us have the time. We’re all busy. Right now we’re fighting our way through the flu vaccines (or lack of them), putting on our battle armour in preparation for 2019, and trying to make an educated guess as to how many staff are likely to be ‘off sick’ during the winter. So there’ll

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Pay fair – £7.20 is only 12p per minute!

August 23, 2016, by in Campaigns, Salary

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Campaign for Fair Pay and Annual Leave

By Robert Campbell In 2015, the minimum wage was just £3.87 at 18 – but £6.70 at 21. Is an age-based system right? It makes assumptions about younger people and their circumstances – or abilities… The recent Living Wage also uses age, applying only to those over 25. Currently £7.20 per hour – or 12p per

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Campaign for Fair Pay and Annual Leave

August 9, 2016, by in Campaigns, Salary

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Campaign for Fair Pay and Annual Leave

By Robert Campbell The issue of annual leave in the NHS, I have discovered, is far from straightforward. Whilst the UK Government stipulates a standard 28 days annual leave regardless of length of service, the system in the NHS is convoluted to say the least. Here is a summary of what the Royal College of

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