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Author Archives | Robyn Jackson

Robyn Jackson

Robyn Jackson

Timekeeping and lateness

Timekeeping and lateness

A collective groan is heard around the UK! How frustrating is it when you have a member of staff who just can’t seem to turn up on time? Or one who’s always late back from breaks? Or one who always seems to disappear early? Disciplinary proceedings for lateness used to be my everyday ‘bread and

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HR Blog: Most Bizarre/Amusing Cases

HR Blog: Most Bizarre/Amusing Cases

By Robyn Jackson I’m sure most practice managers have come across some hilarious HR cases in their time, and I’ve certainly had my fair share! Having worked in HR departments in large hospital trusts as well as community providers (and a brief stint in the education sector which had me running for the hills!), I’m

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Discord Among the Team

Discord Among the Team

There have been a few forum threads recently about staff not getting on, ‘he-said-she-said’, treating each other unprofessionally and so on. As managers, how do we deal effectively with these situations, and is there anything we can do to prevent them from happening? So let’s get reactive before we get proactive… Sadly, you can’t sit

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360-degree appraisal feedback

360-degree appraisal feedback

A topic that’s been popping up on the forums recently is what the ideal practice manager appraisal looks like. A number of contributors – myself included – have recommended 360-degree appraisals, and some have even recommended that partners should undergo the same process! So what is a 360-degree appraisal? Rather than a standard appraisal where

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Everything you need to know about Maternity Leave

Everything you need to know about Maternity Leave

They’re the words that bring both joy and sadness to an employer’s ears: “I’m pregnant!” The happiness felt on behalf of the employee can quickly be overshadowed by the dread of having to arrange cover, potentially train new staff, pay out for two lots of salary, and maybe even deal with increased absence before the

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Performance-related pay and equal pay claims

Performance-related pay and equal pay claims

The Agenda for Change system is currently going through a major overhaul, and as it implements pay increases, in order to remain attractive to the healthcare workforce, it’s also trying to find ways to save money by only giving incremental increases to those staff members who perform to an acceptable standard. Up until now, staff

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Flexible Working Requests – Mythbusting!

Flexible Working Requests – Mythbusting!

In this blog I aim to unravel some of the myths surrounding flexible working requests. 1) You can only apply for flexible working if you have kids Not true anymore! In 2014 the law concerning who can make a flexible working request was changed, so that it no longer only applies to parents with children

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