We’ve all heard it, we’ve posted many threads on the forum about it, and it’s becoming more and more prevalent in the workplace as staff continue to work later in life. There are more disabled people in the workplace than ever before, and this is a great thing as it enables people to continue working…

Disability awareness at work has increased phenomenally in recent years and with the development of disability discrimination protection laws (from the old DDA to the newer Equality Act 2010) more and more disabled people are finding it easier to access employment. But not all disabilities are visible or immediately obvious – so how do we…

I recently attended an employment law update hosted by the CIPD and thought I’d share some of the key highlights that are likely to impact on us as practice managers. Statements of Particulars (i.e. Contracts of Employment) From 6th April 2020, the duty on employers to provide a Contract of Employment to an employee is…

In my previous life as an HR consultant, when managers had to deal with conduct issues, this question cropped up time and time again. Don’t get me wrong – hospital HR policies are incredibly detailed and are often used as a ‘how-to guide’ when it comes to following the disciplinary process. The unions wouldn’t have…

Many managers view the return-to-work interview as a five-minute chat to tick a box and say they’ve “supported” their staff member. But these meetings can be so much more than that. When should I have the meeting? As soon as possible after the employee has returned to work. Obviously some staff are part-time, you might…

Quite a few forum posts have appeared recently questioning what to do if you overpay a member of staff. Can I recover the money? Is there a time limit on reclaiming it? What do I do if the employee doesn’t give it back? Let’s shed some light on this topic. Hopefully we’ve all got a…

A recent poll on the forum showed just 24% of practice managers were friends with staff members on social media. Social media has its positive and negative sides. It can be a great way to keep in touch with people and share multimedia, it can be brilliant for promoting your business or brand, and it…