It’s tough out there, I think we all know that! General Practice is under huge pressure, not just from the tsunami of pent-up patient demand, but negativity across media platforms. Supporting our teams in practice, we are often at the sharp end, dealing with patients, and generally running around trying to make it all work.…

Laying the foundations of a partnership in general practice begins with a comprehensive and concise offer letter. By setting out the terms and conditions and entering into a signed agreement, the parties involved will be fully aware of their position and obligations from the beginning; you will also mitigate the chances of a dispute later…

Supporting the primary care workforce during and after the COVID-19 pandemic is a priority for the national NHS England and NHS Improvement Primary Care team. Rapid engagement with frontline staff at the start of the pandemic enabled a service to be designed around their needs, utilising coaching as an intervention to support psychological wellbeing and…

Introduction As GPs and primary care teams, we’re on a journey. We started in single primary care organisations, we’ve entered into collaboration with others in the Primary Care Networks, and we’re en route to becoming vital members of wider Integrated Care Systems. Whilst the individual patient in front of us will always be our priority,…

British governments have, over the years, demonstrated a persistent and almost obsessive desire to re-engineer the NHS via politically driven, top-down reorganisation throughout its 73-year history – more so than most other comparable G7 countries do with their own healthcare systems. Arguably, the mis-characterisation of the NHS as a single unitary organism by politicians, rather…

It is safe to say that 2020 (as I naively joked a year ago – “the year of perfect vision”) turned out to be a year no-one could have anticipated. As I reflect back over that last 12 months, I can clearly remember the many difficulties that everyone has had to deal with, both individually…

It’s flu season, yay! Not yay really… As a PM, I used to loathe flu season with its enormous amount of work, including juggling staff, patients and of course vaccine deliveries, hoping your reception team wouldn’t forget to put the vaccines in the fridge, despite this being tattooed on their foreheads. Somehow, I still felt…