Psst! You may not be aware of it, but this coming year, the UK Government is tinkering aplenty with various employment rights. This means that updates to your HR policies will probably be required along the way. The first matter to grab people’s attention looks like changes to statutory flexible working request rules, due on…

It’s been another busy February at Practice Index. Catch up on anything you missed here… Best of our blogs I predict a riot… who’s with me? – By Paula the PM – The long-awaited GP Contract letter 2024/25 has been published. I’d like to say that I was shocked, except I’m not. What wonderful suggestions do…

A summary of the HR and H&S updates issued in February 2024. HR Updates Red alerts Changes to statutory paternity leave Amber alerts Manager loses tribunal claim for the right to work entirely from home Unfair dismissal for employee who failed to follow instructions H&S Updates Red alerts Updates to first aid at work guidance…

In our latest HR clinic, Susi O’Brien (HR Help advisor) and Claire Houston (Practice Manager Support Manager) explored recruitment, appraisals and workforce planning Here is a summary of the questions we received, and the answers given. As a Practice Manager, the senior partner does my appraisal, but I really don’t think they understand my role…

The financial pressure on GP practices is building. It doesn’t matter how comfortable things have been in the past, all practices are finding life uncomfortable right now and the signs are pointing to this only getting worse. The reasons for this are well known. The national contract has been imposed for the last two years…

The introduction of multidisciplinary teams (MDTs) in general practice was driven by the changing healthcare landscape, the need for more comprehensive and patient-centred care, and the desire to improve coordination and efficiency in healthcare delivery. In short, MDTs represent a strategic response to the challenges posed by complex health conditions and aim to enhance the…

Consistent, quality communication across your social media channels is vital for helping maintain a positive reputation for your practice. It’s becoming more common for people to leave negative posts on your social media feeds, alongside rants on posts, and derogatory reviews. One of the key ways to combat these, and limit the damage they cause…