Ash Lane Consulting

Maximising Prescribing Drugs Income

Opening Hours: 9am - 5pm, Mon - Fri
Operates: Nationwide

Our services deliver an immediate and sustained increase in practice profits. We ensure practices receive all the Prescribing Drugs income they are due. We implement improved processes that free up staff time and achieve cost savings. We are experts in the management of Personally Administered Items and the PPA / FP34 claims submission process.

  • Management Consultancy
  • Practice Managers Training
  • Financial Advice
Ash Lane Consulting - Logo

Address:

Ash Lane Consulting

Park Farm

Ash Lane

Oakhill

Radstock

BA3 5BQ

Telephone:

01749 841430

Website:

Ash Lane Consulting – led by Tracy Hole

“I am passionate about improving the profitability of primary care which means more time and money can be devoted to patients. As a former practice manager I understand the stresses of the role and so I ensure we deliver our services with minimal disruption to your practice. The benefits we deliver always greatly exceed the cost,  which is confirmed by our delighted clients. Please contact me directly to discuss how we can help. Call 07779 125386 or email [email protected]

Contact Tracy on 07779 125386 or email [email protected]

 

 

We impellent financial controls to reconcile payments and resolve issues where under-claims, or over-claims have occurred. We review supplier prices to lower practice costs. We deliver training tailored to the different roles in the practice to ensure everyone knows the part they play in maximising profits and ensuring efficient operations.

As a result of coronavirus we are now able to deliver all our services remotely using a combination of remote access technology and video conferencing. Customer testimonials show that this new way of working has been extremely well received.

Maximising PPA / FP34 Prescribing Drugs income for PA Items

Many practices are not successfully claiming all the income they are due for the Personally Administered Items they purchase. See attached Fact Sheet. If you are worried that your practice is missing out, or that you do not have a robust FP34 / PPA claims process, then we can help. We have developed a methodology that ensures all income due is received, and we can also back-claim missed income. The results we achieve can be dramatic, particularly if there has been a history of under-claiming. 

The services and training we offer are relevant to both Dispensing and Non-dispensing practices.

  • PPA Review: We identify what income is missed, and provide a detailed report of the items. We recover historic missed income. We implement our methodology for FP34/PPA claims that ensures accurate claims going forward.
 

 

  • Staff Training: We have a free webinar that provides a good introduction for all staff, and a programme of in-depth live webinars tailored to the different roles in the practice
 
 


Dispensary Performance Management Service

We build a financial model of the dispensary and provide on-going support to maximise dispensary profits. The financial model incorporates clinical system dispensing data, NHS payments and supplier costs to enables the impact of changes to be forecast and managed.

An example report:

Other company information
Email: [email protected]
Recent Reviews
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5 26 Review(s)
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Practice Manager Reviews:
Ash Lane Consulting
Ash Lane Consulting - by , 18 August, 2020
5 5stars
Superb virtual training session, excellently presented. Every Practice, no matter how much they think they know, should attend.
Rating
Superb virtual training session, excellently presented. Every Practice, no matter how much they think they know, should attend.
Verified Review
Review by Christina, Group Business Manager in Portsmouth on 18th August 2020
Ash Lane Consulting
Ash Lane Consulting - by , 14 July, 2020
5 5stars
I started with no idea what a PAI was but following the webinar I now feel I can carry out an audit. It was time very well spent! Many thanks
Rating
I started with no idea what a PAI was but following the webinar I now feel I can carry out an audit. It was time very well spent! Many thanks
Verified Review
Review by Jayne, Practice Manager in Haywards Heath on 14th July 2020
Ash Lane Consulting
Ash Lane Consulting - by , 30 April, 2020
5 5stars
This was one of the best training updates I have participated in during my 8 years as an assistant practice manager at a fairly large practice. Very informative. Thank you so much
Rating
This was one of the best training updates I have participated in during my 8 years as an assistant practice manager at a fairly large practice. Very informative. Thank you so much
Verified Review
Review by Laura, Assistant Practice Manager in Essex on 30th April 2020
Ash Lane Consulting
Ash Lane Consulting - by , 21 April, 2020
5 5stars
Just as things were going to plan with Ash Lane Consulting we were hit with these uncertain times and social distancing became our daily routine with more and more of us reverting to working from home. The day to day job still needed to be done and what better way to continue our journey in financially improving our PPA claiming with the valuable knowledgeable, assistance and support from Tracy and Richard, in which they had to quickly adapt to remote working. I'm delighted to say that Tracy and Richard were able to continue to deliver their services and training entirely remotely with me, with the added benefit of being more flexible about the timings of when we worked together to fit around the demands of my schedule. All in all great team and great service to which I would highly recommend either by face to face consultation or remote working.
Rating
Just as things were going to plan with Ash Lane Consulting we were hit with these uncertain times and social distancing became our daily routine with more and more of us reverting to working from home. The day to day job still needed to be done and what better way to continue our journey in financially improving our PPA claiming with the valuable knowledgeable, assistance and support from Tracy and Richard, in which they had to quickly adapt to remote working. I'm delighted to say that Tracy and Richard were able to continue to deliver their services and training entirely remotely with me, with the added benefit of being more flexible about the timings of when we worked together to fit around the demands of my schedule. All in all great team and great service to which I would highly recommend either by face to face consultation or remote working.
Verified Review
Review by Marie, Practice Manager in Christchurch on 21st April 2020
Ash Lane Consulting
Ash Lane Consulting - by , 30 December, 2019
5 5stars
Both Richard and Tracy were friendly, helpful and knowledgeable. It was a very worthwhile exercise to complete and I would have no hesitation in recommending Ash Lane Consulting.
Rating
Both Richard and Tracy were friendly, helpful and knowledgeable. It was a very worthwhile exercise to complete and I would have no hesitation in recommending Ash Lane Consulting.
Verified Review
Review by Pam, Practice Manager in Nottingham on 30th December 2019
Ash Lane Consulting - by , 19 December, 2019
5 5stars
Ash Lane provide a really useful service. The process of training and delivery was good as was the subsequent support they provided
Rating
Ash Lane provide a really useful service. The process of training and delivery was good as was the subsequent support they provided
Verified Review
Review by Stuart, Business Partner in Cambridge on 18th December 2019
Ash Lane Consulting - by , 18 December, 2019
5 5stars
Tracy was very thorough, professional and found us circa £30k in unclaimed items. As a Practice Manager you never have time to go through PPA claims so having Ash Lane to do this for us took the pain away.
Rating
Tracy was very thorough, professional and found us circa £30k in unclaimed items. As a Practice Manager you never have time to go through PPA claims so having Ash Lane to do this for us took the pain away.
Verified Review
Review by Caroline, Practcice Manager in Shepperton on 18th December 2019
Ash Lane Consulting - by , 03 December, 2019
5 5stars
From the knowledge I gained on the PPA webinar I finally feel I fully understand how to get the information necessary to make a profit. Thank you so much
Rating
From the knowledge I gained on the PPA webinar I finally feel I fully understand how to get the information necessary to make a profit. Thank you so much
Verified Review
Review by Julie, Finance Manager in Richmond on 2nd December 2019
Ash Lane Consulting - by , 07 June, 2019
5 5stars
Richard and Tracy reviewed our claims processes for us and we found it to be a hugely beneficial experience. Not only did it allow us to ensure that we are claiming correctly but we also were able to make historic claims for items we had missed.
Rating
Richard and Tracy reviewed our claims processes for us and we found it to be a hugely beneficial experience. Not only did it allow us to ensure that we are claiming correctly but we also were able to make historic claims for items we had missed.
Verified Review
Review by Paul, Practice Manager in Bristol on 7th June 2019
Ash Lane Consulting - by , 15 November, 2018
5 5stars
We received an excellent service from Tracy and Richard. They analysed our systems and explained in clear terms what was good and where we could improve, providing easy to use spreadsheets when claiming in future.
Rating
We received an excellent service from Tracy and Richard. They analysed our systems and explained in clear terms what was good and where we could improve, providing easy to use spreadsheets when claiming in future.
Verified Review
Review by Paul, Practice Manager in Sunderland on 15th November 2018
Ash Lane Consulting - by , 05 November, 2018
5 5stars
Very well presented and very informative. We came away from the workshop with a clear understanding of how we can certainly maximise our income!
Rating
Very well presented and very informative. We came away from the workshop with a clear understanding of how we can certainly maximise our income!
Verified Review
Review by Wendy, Practice Manager Advisor in Birmingham on 5th November 2018
Ash Lane Consulting - by , 02 November, 2018
5 5stars
I am delighted to be not just a customer, but a business 'partner' with Ash Lane Consulting. The working relationship means we can objectively look at what the practice does, analyse and critique it, and work together towards finding ways to improve what we do and
Rating
I am delighted to be not just a customer, but a business 'partner' with Ash Lane Consulting. The working relationship means we can objectively look at what the practice does, analyse and critique it, and work together towards finding ways to improve what we do and
Verified Review
Review by Martin, Business Manager in County Durham on 2nd November 2018
Ash Lane Consulting - by , 04 October, 2018
5 5stars
I attended a recent event regarding Personally administered items that Ash Lane provided.
This was one of the most rewarding training event I have attended I a very long time.
This saved our practice hundreds of pounds that had been unclaimed over the last 7 years.
The contact of the training was practice specific, easy to understand, and the trainers Richard and Tracy Hole were very knowledgeable and easy to talk to, I found them to be extremely helpful.
Rating
I attended a recent event regarding Personally administered items that Ash Lane provided.
This was one of the most rewarding training event I have attended I a very long time.
This saved our practice hundreds of pounds that had been unclaimed over the last 7 years.
The contact of the training was practice specific, easy to understand, and the trainers Richard and Tracy Hole were very knowledgeable and easy to talk to, I found them to be extremely helpful.
Verified Review
Review by Alison, Practice Manager from South Tyneside on 2nd October 2018
Ash Lane Consulting - by , 02 July, 2018
5 5stars
We received an excellent, professional service from our PPA review which has given us peace of mind that we are maximising practice income and profit. Would highly recommend.
Rating
We received an excellent, professional service from our PPA review which has given us peace of mind that we are maximising practice income and profit. Would highly recommend.
Verified Review
Review by Allison, Practice Manager in Peterborough on 2nd July 2018
Ash Lane Consulting - by , 20 June, 2018
5 5stars
Excellent PAI review process; a real education for all concerned in the process from stock taking, ordering, reconciling receipts and ensuring we claim fully. We had several new members of staff involved in this process so we benefitted hugely from the overall review from start to finish. Our profits have definitely gone back up to what they were a few years ago. Am secretly hoping to improved on them, just waiting for our final accounts! Highly recommended.
Rating
Excellent PAI review process; a real education for all concerned in the process from stock taking, ordering, reconciling receipts and ensuring we claim fully. We had several new members of staff involved in this process so we benefitted hugely from the overall review from start to finish. Our profits have definitely gone back up to what they were a few years ago. Am secretly hoping to improved on them, just waiting for our final accounts! Highly recommended.
Verified Review
Review by Helen, Practice Manager in Exeter on 19th June 2018
Ash Lane Consulting - by , 08 June, 2018
5 5stars
Ash Lane found that recent steps taken by the practice had improved the accuracy of our claims process but we still had some issues and historically there were some significant problems. With the help of Tracy and her encyclopaedic knowledge of claimable items the practice has recovered over £40,000. Perhaps you may want to read that again, over £40,000! In this day and age when people talk about value for money it's often difficult to quantify. With Ash Lane it's a no-brainer.
Rating
Ash Lane found that recent steps taken by the practice had improved the accuracy of our claims process but we still had some issues and historically there were some significant problems. With the help of Tracy and her encyclopaedic knowledge of claimable items the practice has recovered over £40,000. Perhaps you may want to read that again, over £40,000! In this day and age when people talk about value for money it's often difficult to quantify. With Ash Lane it's a no-brainer.
Verified Review
Review by Doug, Practice Manager in Fareham on 6th June 2018
Ash Lane Consulting - by , 30 October, 2017
5 5stars
Saved over £5,000 on my purchases! Just had a great review with Ash Lane Consulting regarding our savings through Surgery Network - I'm not getting commission honest - I'm just thrilled that they have saved me over £5,000 on my purchases from last year! They also did a PPA review to show where we were missing income. It's not often you find a company that actually makes you money! Flipping fabulous!
Rating
Saved over £5,000 on my purchases! Just had a great review with Ash Lane Consulting regarding our savings through Surgery Network - I'm not getting commission honest - I'm just thrilled that they have saved me over £5,000 on my purchases from last year! They also did a PPA review to show where we were missing income. It's not often you find a company that actually makes you money! Flipping fabulous!
Verified Review
Review by Emmy, PM in Wiltshire on 30th October 2017
Ash Lane Consulting - by , 26 September, 2017
5 5stars
With Ash Lane's help, we have for the first time been able to fully reconcile payments received from the PPA with px claims submitted. Both Tracy and Richard have an in depth knowledge of general practice and I would highly recommend their services
Rating
With Ash Lane's help, we have for the first time been able to fully reconcile payments received from the PPA with px claims submitted. Both Tracy and Richard have an in depth knowledge of general practice and I would highly recommend their services
Verified Review
Review by Andrea, PM in Glastonbury on 26th September 2017
Ash Lane Consulting - by , 26 September, 2017
5 5stars
We have recently signed up to The Surgery Network and within the first quarter the figures are showing that we have attained the savings that Ash Lane forecast before we joined
Rating
We have recently signed up to The Surgery Network and within the first quarter the figures are showing that we have attained the savings that Ash Lane forecast before we joined
Verified Review
Review by Andrea, PM in Glastonbury on 26th September 2017
Ash Lane Consulting - by , 21 September, 2017
5 5stars
Recently went to a seminar afternoon with Ash Lane Consulting. Very informative and really interesting. At last someone understands the PPA system.
Rating
Recently went to a seminar afternoon with Ash Lane Consulting. Very informative and really interesting. At last someone understands the PPA system.
Verified Review
Review by Pam, PM in Norwich in 21st September 2017
Ash Lane Consulting - by , 02 August, 2017
5 5stars
We engaged Ash Lane to undertake a comprehensive audit of our PAI processes and reclaim missed income. Without their help we would never have achieved the end results, which have far outweighed the costs. We now also have a robust system in place for the future.
Rating
We engaged Ash Lane to undertake a comprehensive audit of our PAI processes and reclaim missed income. Without their help we would never have achieved the end results, which have far outweighed the costs. We now also have a robust system in place for the future.
Verified Review
Review by Marilyn, Healthcare Team Member in Exeter on 3rd August
Ash Lane Consulting - by , 28 July, 2017
5 5stars
Really useful, I have been in post for nearly 2 years and the PPA workshop was the first session I had seen about this complex subject, the trainer was a real expert in this and had clearly spent a huge amount time building up her knowledge , which those of us working in surgeries don’t have time to do !
Rating
Really useful, I have been in post for nearly 2 years and the PPA workshop was the first session I had seen about this complex subject, the trainer was a real expert in this and had clearly spent a huge amount time building up her knowledge , which those of us working in surgeries don’t have time to do !
Verified Review
Review by Debbie, Assistant PM in Bristol on 28th July 2017
Ash Lane Consulting - by , 28 July, 2017
5 5stars
I have utilised the services of Ash Lane Consulting for over 6 years to improve the cost effectiveness and efficiency of purchasing and the reimbursement of Personally Administered Items (PAI). It is refreshing and rewarding to work so closely with such skilled, motivated, knowledgeable and professional people whose objectives mirror my own. Without doubt, I can confirm that the costs of engaging their services, are far outweighed by the results! Their professional skills allow me to concentrate on the areas of business management that I cannot or will not outsource. Tracy analysed our PAI income and undertook a review of the claiming process and implemented processed to ensure items were not missed. The financial impacts (from both increased income and reduced costs) have been substantial.
Rating
I have utilised the services of Ash Lane Consulting for over 6 years to improve the cost effectiveness and efficiency of purchasing and the reimbursement of Personally Administered Items (PAI). It is refreshing and rewarding to work so closely with such skilled, motivated, knowledgeable and professional people whose objectives mirror my own. Without doubt, I can confirm that the costs of engaging their services, are far outweighed by the results! Their professional skills allow me to concentrate on the areas of business management that I cannot or will not outsource. Tracy analysed our PAI income and undertook a review of the claiming process and implemented processed to ensure items were not missed. The financial impacts (from both increased income and reduced costs) have been substantial.
Verified Review
Review by Christina, PM in Bournemouth on 28th July 2017
Ash Lane Consulting - by , 28 July, 2017
5 5stars
Using Surgery Network has enabled us to simplify our ordering process, free up time for clinical staff and improve our understanding and control of what we are ordering. The support and advice provided has also been excellent.
Rating
Using Surgery Network has enabled us to simplify our ordering process, free up time for clinical staff and improve our understanding and control of what we are ordering. The support and advice provided has also been excellent.
Verified Review
Review by Kath, PM in Bristol on 28th July 2017
Ash Lane Consulting - by , 28 July, 2017
5 5stars
Ash Lane undertook an extensive review of our PPA work and gave very helpful feedback and advice. They have a great depth of knowledge and communicated this very well. The whole process was informative and extremely helpful. An excellent service which I would have no hesitancy in recommending.
Rating
Ash Lane undertook an extensive review of our PPA work and gave very helpful feedback and advice. They have a great depth of knowledge and communicated this very well. The whole process was informative and extremely helpful. An excellent service which I would have no hesitancy in recommending.
Verified Review
Review by Jenny, PM in Devon on 28th July 2017
Ash Lane Consulting - by , 28 July, 2017
5 5stars
As well as cost savings, ordering is so much easier using The Surgery Network system. We are now planning to switch medical supplies ordering to admin staff to free up the nursing team and enable more patient-contact time. Customer service is excellent and the regular reviews are reassuring. We strongly recommend the Surgery Network.
Rating
As well as cost savings, ordering is so much easier using The Surgery Network system. We are now planning to switch medical supplies ordering to admin staff to free up the nursing team and enable more patient-contact time. Customer service is excellent and the regular reviews are reassuring. We strongly recommend the Surgery Network.
Verified Review
Review by Peter, Management Support Assistant In Bristol on 28th July 2017

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