GP Practice Software Solutions

Voice Connect was founded in 1991 and has built a solid reputation for designing, developing and delivering specialist computer telephony solutions. All systems are fully accredited and are built in partnership with leading healthcare client management solutions, for example SystmOne, FrontDesk, and EMIS. Voice Connect solutions include, but are not limited to:

Patient Partner

• Enable 24/7 contact to your medical practice without the need to speak to a receptionist, with Voice Connect’s Patient Partner solutions. Operating since 1991, we’re proud to have been delivering specialist computer telephony solutions for organisations across the UK.
• Having 24/7 availability via telephone unlocks a range of benefits for the surgery and your patients. Expanding access helps to reduce morning telephone congestion in your reception, leaving staff free for other important duties.
• To learn more about how your practice could see benefits, contact Voice Connect today using the quick and easy enquiry form below.

Medical Messenger

Designed and developed alongside our partners EMIS, Vision, Sangix and SystmOne, Medical Messenger from Voice Connect allows medical practices throughout the UK to effectively and efficiently communicate with patients, while reducing calls into reception at peak times.

Our Medical Messenger software has a range of features that sets it apart from other software on the market. Our system offers least cost routing, simple remote set up, and can automatically write back to patient records. It also has no cost per patient and set up with a single annual fee.

As long-term partners with all UK primary clinical database partners, Voice Connect have been supplying the NHS since 1991. From individual practices to full Trust, PCN and ICS deployments, we supply services across the whole of the NHS.

The system can even be used to perform patient surveys. Surveys can be created and sent via text or call in just a few minutes. Patients can also be invited to leave feedback after booking their appointment through Patient Partner. If you’d like to know more about how the system could benefit your practice, contact Voice Connect today.

Repeat Prescription Software

Reduce the pressure on your medical practice while improving patients’ access to your services, with automated repeat prescription software from Voice Connect, helping support medical practices across the UK since 1991.

Our repeat prescription service enables your patients to dial into the practice 24 hours a day, 7 days a week, providing an easy to use platform to order repeat prescriptions without the need to contact reception.

Ordering prescriptions couldn’t be easier. The patient dials into the practice (or a separate number, if you prefer) and selects the “repeat prescription” option. After logging in using a unique PIN number, the patient will hear a menu offering their available prescriptions. Once they have selected their required prescription, the service processes the request then adds it as a task in the clinical database.

If the patient requires a consultation before requesting a prescription, they can book an appointment directly through our automated system, if the practice uses Patient Partner. Finally, a GP or clinician must sign off on the task as they would with all repeat requests.