Lexacom

Digital Dictation Software

Opening Hours: 9am - 5pm, Mon - Fri
Operates: Nationwide
Lexacom is the market leading digital dictation software, used by professionals worldwide to produce accurate documents easily and efficiently.
  • Digital Dictation
  • Medical Record Digital Reproduction
  • Speech Recognition Systems

Address:
East Court

Hardwick Business Park

Noral Way

Banbury

OX16 2AF

Telephone:
01295 236910

Website:

Lexacom 3 software features:

  • Dictate securely at your desk or on the move
  • Choose to use Lexacom Echo, our flexible Speech Recognition software
  • Stay on the move with Lexacom Mobile
  • Securely share workload across sites
  • Use fully integrated Outsourced Transcription and print to post services, as and when you need them
  • Integration with Docman, the number one supplier of advanced electronic document management
  • Effortlessly track referral patterns and generate informative reports
  • Improve and monitor referral processing times and paperless referrals
  • Take advantage of exclusive hardware deals for Lexacom customers via the Lexacom Shop
  • Digital Dictation Software
  • Microphone in use
  • Microphone and Monitor

Developed by doctors for doctors, Lexacom is the approved digital dictation supplier to the LMC Buying Groups Federation and is the leading digital dictation and workflow management software in primary care. With a flexible service that can be tailored to suit individual practice needs and excellent customer service, it is easy to see why Lexacom is the number one choice for GPs.

Choosing Lexacom

Lexacom are the most widely used digital dictation system in primary care for a reason – book a free 30 day trial to find out why. It’s easy to switch to Lexacom and you can even use your existing hardware.

Start improving your efficiency today – contact Lexacom on +44 (0)1295 236910 or sales@lexacom.co.uk

Lexacom
Other Company Information
Email:sales@lexacom.co.uk
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Recent Reviews
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Practice Manager Reviews:
Lexacom
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Great product - wish we had had it years ago. Gets the dictation from GP to typist super quick. Would especially like to praise the Help Desk - always very helpful and informative (and very patient with a bit of a technophobe like myself). Also, phone is answered usually within a minute or so with no queuing - Amazing!!
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Review by Carole, GP Practice in Eastbourne on 16th November 2016
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Great service and after sales care. A very decent product and company. Lexacom has made a significant improvement to how we undertake dictation and has resolved the resourcing issues we faced. Easy to use and the benefits speak for themselves,
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Review by Amanda, PM in East Sussex on 14th November 2016
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Within one week Lexacom transformed our dictation management. Our GPs are of the view that this system has transformed the way they work probably more than any other system change in recent years. Our secretaries always know their workload and we can respond quickly to flex hours as necessary.
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Review by Paul, PM in Basingstoke on 14th November 2016
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How I wish we had changed to Lexacom years ago! No more rewinding tapes backwards and forwards or playing 'hunt the urgent referral' its so much easier to see them listed clearly on the screen with urgent referrals highlighted clearly. The system is very easy to use and on the rare occasion we have needed to call support we have been given an excellent service.
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Review by Sandra, PM in Bedfordshire on 10th November 2016
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With all the current pressures that we face we need to think smart and think efficient about our daily activity - Lexacom is the ideal partner to support that mentality. It is an excellent tool to manage complex responsibilities as it supports the efficient management, prioritisation and completion of a critical workload. The process of changing from archaic tape dictation to a digital process was both simple and smooth - and a great boost to staff morale !
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Review by Kieran, PM in Cheshire on 31st October 2016
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I would highly recommend Lexacom especially Lexacom Echo. We previously used digital dictaphone a, each GP had there own machine. We wanted to reduce the secretary’s workload, to manage the workflow better, to monitor the workload, see what was outstanding as each office experiences different levels of demand, so that the secretaries could help each other to clear letters. We also wanted something that was easy for secretaries to use and to eliminate the danger of the Dictaphone’s going missing. In addition we wanted a system which used speech recognition to reduce the time spent on typing. The secretaries at the practice don’t just do typing, they carry out all tasks associated with their GP i.e taking all calls in their office to book appointments, prescriptions, queries, scanning documents etc. So to reduce their workload was the main objective. Lexacom Echo is easy to use, very clear and the transcription is improving the more it's used. Both the GPs and secretaries are managing their workload better due to the tracking and using one secretary pool for all dictation. This was our aim so we're pleased with it.
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Review by Cathy, PM in Buckinghamshire on 12th October 2016
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We have completed our 30 day trial & could not live without Lexacom now. Real panic at thought we might lose it even for a day. Transformed process into a super efficient service. Gp's get letters at end of each session to sign, no blank or lost tapes, full audit history & tweaks that have improved interaction with clinical systems over the years. Clinicans, Secretaries and PM's ALL think its the best thing since sliced bread.
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Review by Carey, PM in East Sussex on 20th September 2016
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Lexacom installed just a couple of weeks ago; it has transformed our dictation system. From the initial enquiry through to the installation we were kept informed and nothing was too much trouble. GP's comments are that it is very user friendly and seamless. On the typing side, it enables the typist to prioritise the workload easily and efficiently. Should have had it years ago :-)
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Review by Sylvi, GP practice in North Humberside on 23rd August 2016
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We have been using Lexacom's dictation software for around 6 months now and couldn't be happier with both the product and the company. Very responsive to any form of enquiry and delivers what it says when it says. Can highly recommend.
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Review by Kevin, Pm in Kent on 19th August 2016
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Our practice has been using this system since May 2016. The quality of the system is excellent. Both Clinicians and Secretaries are very happy with the performance.

From a management perspective it has improved our audit tracking and is so easy to use.
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Review by Marie, PM in Bolton on 12th August 2016
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Wish we'd thought about this years ago. We've been using analogue dictation until now, and had a few nightmare scenarios with blank tapes, lost tapes and "buried" urgent referrals over the years. Tried the 30 day trial and ALL the gps were enthused to keep the system after the free trial. The added transparency in both directions is much safer than tapes and the automatic link to patient's clinical record helps reduce the likelihood of the wrong patient being written to / about. It seems expensive to install, but over the lifetime of the hardware it works out very reasonable for hardware, and the licences and support are not too expensive going forward. Replacement analogue handsets and tapes are becoming more expensive, so it made sense to us to go digital now. I'd happily recommend it!
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Review by Eileen, PM in Fort William on 12th August 2016
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Very good system; secretaries like it and I can see a quick overview of how the workload is at any time.
Excellent customer service and in particular the helpdesk is very responsive.
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Review by Diane, GP practice in Wolverhampton on 25th July 2016
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This system has been a very valuable tool for our practice, The system is easy to use and even the most technophobic person can easily adapt to it. It has drastically reduced the processing and waiting times for typing of letters and has enabled all staff to better manage and prioritise their workload. The benefits have been felt throughout the entire practice from Patients, Secretaries, Admin staff and of course Clinicains. The service desk support team have been excellent too.
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Review by Dawn, Finance Manager at a GP practice in Surrey on 1st July 2016
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We have been using Lexacom's dictation software for around 6 months now and couldn't be happier with both the product and the company. Very responsive to any form of enquiry and delivers what it says when it says. Can highly recommend.
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Review by Kevin, PM in Bromley on 2nd June 2016
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We were interested in a user friendly, yet sophisticated Digital Dictation System which offered us a broader range of service than a simple digital dication. Lexacom system dose all of these. Without the doubt the fact that the entire practice team could try the system for free for 30 days allowed us to have the system working our way and to see if it met our expectation. We are happy to have made the move and will be happy to recommend Lexacom to those of you who are thinking of a move in digital direction
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Review by Peyman, Management Partner in Glasgow on 6th May 2016
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We have had a problem with availability of licenses and Simon Brady has been particularly helpful in offering solutions. Many thanks.
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Review by Paula, PM in Cheshire on 20th April 2016
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Efficient service from quote to installation.
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Review by Meryl, PM in Manchester on 20th April 2016
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Absolutely fantastic system. Has streamlined our secretaries workload so that a steady flow of dictation, which highlights urgent letters to be typed throughout the day. Very easy to use
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Review by Sue, PM in South Yorkshire on 19th April 2016
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We are very pleased with our decision to use Lexacom. The whole process was dealt with professionally and there is plenty of help available should you need it together with a fantastic after service. We would thoroughly recommend it.
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Review by Sally, Senior Practice Administrator on 19th April 2016
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Lexacom were excellent in making the upgrade from version 2 to 3 in the most simplest and convenient way. Lexacom 3 is more user friendly with a cleaner interface making it easier to use for GPs and secretaries. The intigration with SystmOne is hugely beneficial.
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Review by Ross, IT Manager in Northumberland on 7th April 2016
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Excellent product which performs very well in our practice. Additional functionality much appreciated as can now forward dictation back to clinician if any queries. Good to be able to see at a glance a summary of 2ww/urgents/routines - whilst still typing.
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Review by Julie, PM in Cheshire on 22nd March 2016
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We had Lexacom installed just over 6 months ago and everything has been so easy. The training was simple and easy to understand. It is easier to prioritise work as it is all visible at a glance including how long each piece of dictation is. Work flows from the doctor to the secretaries quicker as they don't wait to fill a tape up. The secretaries are delighted with the system and we have no complaints from the doctors.
The only slight niggle the secretaries have reported is that the volume isn't that loud so you need to ensure your doctors don't whisper.
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Review by Julie, PM in Watford on 9th March 2016
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The software is intuitive and easy to use for both clinical and non-clinical staff. Good support line when it's been needed, which hasn't been often because the system is very reliable. No heavy sales pitch when we first enquired about it. All good.
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Review by Emma, PM in East London on 3rd March 2016
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This dictation software has proved very beneficial for the practice, particulary due to been across 3 sites. This has reduced the time taken for referrals to be typed by the centralised secretarial team and the GP team find it very user friendly.

The secreatiral team find now that the workload can be equally shared due to receiving the referrals instantly rather than them been saved on a tape to come across at the end of the week. Also the dication is much clearer than the old system (dictation tapes).

Overall, has proved to be a positive change.
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Review by Angela, PM in Leeds on 8th February 2016
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Pre purchase we were given a presentation by the company. It was factual, concise and NOT a hard sell at all. We agreed to trial the product: we were given full training and support all of which was managed professionally.
All of us loved the product and it has made a massive difference to our secretaries being able to manage their workloads.
We have purchased the product and to date have had no problems whatsoever with it.
Highly recommend.
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Review by Maria, PM in Skelmersdale on 5th February 2016
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Installation went smoothly with no problems. Training was easy to understand. All users very happy with the software and are having no problems.
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Review by Lisa, GP practice in Hartlepool on 6th January 2016
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I have been very pleased with Lexacom. The support is good, it has saved us time and it has made it so much easier to prioritise the work.
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Review by Kelly, GP practice in Brighton on 23rd December 2015
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Top notch. Installed in Oct 2015 and it was like a dream. Dead easy on install and intuitive. The GPs love the iphone and android apps and use them to dictate whilst on home visits or when they get home. We're using a combination of smartphone apps, desktop microphones and some digital Dictaphones for locum or branch surgery work. The traceability through the system is so much better than the old tapes, with nothing getting lost and no IG risks anymore. Very pleased with the system.
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Review by Paul, GP practice in Colchester on 18th December 2015
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We installed Lexacom 3 back in July 2015 and we haven't looked back, best decision in a while! Everyone at Lexacom has been incredibly helpful and professional, ensuring a swift set up and fast responses to any blips that have occurred; Lexacom links really well to SystmOne.
All the team are really pleased with the ease of use; GPs, medical secretaries and myself as Practice Manager. The administrators' platform is great for seeing outstanding dictation and managing resource, and there is really useful tracking for the med secs, from dictation to dispatch. We've recently had to sign up to the outsourced dictation due to staff absence and were amazed at the ease in which we were able to start using the service. This has really helped us as we've not had to switch staff from other areas to cover, at short notice.
Overall, a fabulous service and happy to recommend!
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Review by Clair, PM in West Sussex on 9th December 2015
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I am very pleased with this system it is much better than our old tapes and dictating machine. We are still having teething problems as it is all very new. Is there any way you can rewind dictation with one button rather than use the footpeddal. I wasn't here for the training as on holiday for the week so it may be something simple. Or possibly further training could be offered.
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Review by Julie, GP practice in Chester on 4th December 2015
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Initital demonstration and training very clear and straightforward. Lexacom is so easy to use. It is such a delight to have software that makes your day more efficient!
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Review by Bev, GP Practice in Surrey on 3rd December 2015
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Had a wonderful demonstration, trial period and transfer into new system.
Everyone who uses the system thinks it is a valuable asset to the practice.
Would highly recommend
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Review by Adele, GP Practice in County Durham on 2nd December 2015
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Excellent support from team, helping us to resolve any queries and problems following installation. From demonstration through trial period and completing contract, Lexacom have been first class.
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Review by Liz , GP Practice in Pulborough on 2nd December 2015
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Simon has been great - keeping in touch thorughout the whole process. The other members of the team have also been very helpful during the installation process. We have had no need to ring helpline yet but I am confident that it will be a pleasant enough process too.
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Review by Jackie, PM in Strabane (Northern Ireland) on 2nd November 2015
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From our initial demonstration meeting with Simon Brady, Lexacom have been first class. We initially went through a free 1 month's trial of the system, which allowed us to thoroughly use the system to ensure that it was an upgrade on our current dictation system....which it was.

The install and the training provided by Jeremy was what we needed. The installation of the software was quick and went without any real problems. We had a session with our secretaries and then a big group session with our clinicians. Due to the ease of use of the Lexacom software, only half hour was really needed to give the both sets of staff a overview on how to use the system. This was then followed up by myself when needed with individual staff members.

The software is easy to use from all sides - secretaries, clinicians and administrators. The dedicated microphones are also a must. It makes doing a dictation so much easier.

I would recommend Lexacom to any practice that has issues with how they make, manage and transcribe their dictations.
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Review by Adam, IT and Data Quality Manager at a GP Practice in Sheffield on 12th October 2015
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Super System and Super Service. System was very easy to set up and full training provided on how to manage. Helpdesk is excellent and solves problems there and then and with no hassle. HIGHLY RECOMMENDED
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Review by Paul, PM in Reading on 12th October 2015
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Sorted our dictation problems in a matter of days and always supportive when issues arise. Thanks to Simon Brady who is always very quick to respond to emails - we are working much smarter with our new system.
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Review by Anna, PM in Carlisle on 12th September 2015
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Everyone is very happy with the system so far - it has made things much easier for our secretaries and all the GPs are happy with the process. It's great to be able to use the system as an Administrator too!! We look forward to enabling it at our branch surgery.
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Review by Sarah, PM in Derbyshire on 28th August 2015
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Excellent communication throughout whole sales / installation process. Great product. Brilliant trainer who pitched the installation / training at exactly the right level.
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Review by Nicola, PM in West Sussex on 20th August 2015
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Lexacom – no batteries or tapes required again! Very versatile digital voice recorders, providing excellent recording performance and playback options. Maximisation of use all features with ease for all members of the team, even those with limited IT skills. Very affordable with an excellent support service available if you have any problems – which we didn’t! Well done Lexacom :)
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Review by Christina, GP Practice in Glasgow on 3rd August 2015
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We have been using Lexacom for past 7 years and the GPs & Secretaries love it. Customer service is also very good, we never have a problem asking them for help, it is also very good as we outsource about 2 days per week of secretarial work, and it works very well.
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Review by Evelyn, PM in Wigan on 17th July 2015
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Have recently started using digital dictation and GPs have adapted to this quickly, we also have two sites and it is working well between both using terminal services. Secretarial staff have provided excellent feedback regarding using this. Dictation is clear, quick and there is no need to visit other sites to pick up dictation. Dealing with the company was also good and having a months free trail also helps. Certainly a hit with our practice and would highly recommend it to others.
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Review by Pauline, PM in Strathclyde on 13th July 2015
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We feel the installation of Lexacom has made our workload so much easier to manage! It's clear how many referrals we have in, which are 2wks/urgent/routine. We can also clearly identify which patients have referrals waiting to type if queries arise. It's very easy to use too.

We'd definitely recommend this system to others.
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Review by Lorna, PM in Wigan on 10th July 2015
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Excellent system that the clinicians and secretaries are very happy with. Made use of the 30 day demonstration, but was confident within the first week that we were going to keep the system. Sales and support have also been very good and answered any questions in a timely manner.
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Review by Nick, PM in Lincoln on 9th July 2015
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We had always used tapes and dictaphones, but due to the high volume of letters we were finding it difficult to locate urgent letters and two week referrals. We have had Lexacom for around 3 months now and wished we had had this sooner. The secretaries and Doctors have found it easy to use. With the indicator of urgent, routine, two weeks etc. it has made life a lot easier. We have had no issues or problems following the installation and would recommend this system to anyone.
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Review by Ann, PM in Wigan on 9th July 2015
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Contacted Lexacom via their webpage for advice and pricing on digital dictation. Received a quick response and they sent me all the information we needed very promptly. Simon, a member of their team came to the practice and installed a free trial for us. This was a quick and straight forward installation and the training from Simon was excellent. Received a lot of support and assistance during the free trial and the system works excellently within our surgery.

Now fully up and running with Lexacom and looking into their other products.

Highly recommend them, excellent service from start to finish
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Review by Helen, Receptionist in Sheffield on 13th June 2015
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Great service, good quality equipment, easy installation and a good training package.
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Review by Clare, PM in Sheffield on 12th June 2015
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We have recently purchased Lexacom's Digital Dictation System for our Practice, which is so simple to use for both GPs and Medical Secretaries.

Very good service and training from everyone that I have dealt with at Lexacom.

Thank you.
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Review by Stewart, PM in Liverpool on 11th June 2015
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Having used Lexacom in the past at other practices, I wanted to introduce the practice to this great new digital dictation system.
We have found that Lexacom has improved patient experience and patient outcomes.

Lexacom integrates seamlessly with Emis Web, we will be fully confident that every dictation has the right patient details associated and is filed in the correct patient’s notes.
The practice, which serves 4,500 patients, will improve its efficiency significantly when we switch to Lexacom.

Tracking dictations and keeping on top of workload will be easier and the sound quality and speed of the system will be a much higher quality, thus improving speed of referrals and improving again the high level of service we provide.

This system will markedly improve the environment and workload for our admin team, less paper, as Lexacom has a function which electronically transfers letters without having to print off. Time management will be greatly improved as much time is spent on looking for particular patients on the current system. These contributing factors all will improve the secretaries and clinicians workload and with a more efficient way of working.

The support we have had from Lexacom during the initial set up and training has been excellent, they have gone out of their way and nothing has been to much trouble for the team.

I would highly recommend Lexacom.
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Review by Kay, PM in Newcastle on 1st June 2015
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We used dictaphones and tapes and to be honest I was dreading making the transition..but it was so easy and we all love it..wish we had done it sooner!
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Review by Sandy, Medical Secretary in Wiltshire on 16th May 2015
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Excellent service that has liberated the doctors and assisted the secretaries. Team extremely helpful.
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Review by Lesley, PM in Hampshire on 14th May 2015
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Great service and great product, made working life far more streamlined.
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Review by Rachel, PM in Merseyside on 30th March 2015
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After using dictaphones and cassette tapes for many years we trialled Lexacom and have gone onto buying the full software. Works very well in the practice, the doctors are able to dictate during consultaton a lot easier and the secretarial staff pick this up almost instantly. No more cassette tapes snapping. It's very user friendly and the support helpline is good.
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Review by Melanie, PM in Manchester on 26th March 2015
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Easy to use in Admin - all the team happy with things and like being able to see instantly when new letters arrive in the typing pool. GPs are also finding it easy to use as far as we know (no complaints so far anyway!) Your staff were helpful when we had to contact you to add a new member of admin staff to the system last week. All in all, things seem to be running fairly smoothly so far. Thanks
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Review by Jane, Admin at a GP practice in Matlock, Derbyshire on 23rd March 2015
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We have recently had a month's trial of Lexacom. All the Doctors using the system as well as the secretaries are greatly impressed and we will be going ahead and purchasing the system. We are a busy practice with over 12,000 patients. The secretaries have found the system helpful and the Doctors have commented that they can dictate a 2 week urgent referral during the surgery and by the end of their morning session the letter is waiting for their signature and feel that this has greatly improved patient care.
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Review by Ann, GP PM in Wigan on 23rd March 2015
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We have used Lexacom at this practice for a few years and all the GPs have been impressed by its versatility. When we changed clinical systems 18 months ago we were impressed by its integration facility which makes it so much easier for our typist as all details for the patient are linked. I have always found the support team more than able to assist with any IT problems and having contacted them for assistance with having to reload Lexacom after our recent computer upgrade they gave me very clear concise guide and I was able to reinstall it onto all of the clinical room computers very quickly. This means that any of our GPs or locums can dictate easily.
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Review by Jenny, GP PM in Cambridge on 16th March 2015
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Lexacom Digital Dictation works very well in the Practice. Its user friendly for both doctors and the secretarial staff. Any problems and the help desk is only a phone call away where all staff are most obliging and very helpful.
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Review by Lynda, PM in Cambridgeshire on 13th March 2015
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Very smooth transition from old style tapes to new digital dictation. The secretary has been very impressed by the clarity of the dictations - making even difficult dictations easier to transcribe.
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Review by Sandra, PM in Buckinghamshire on 13th March 2015
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A great product backed up by a great team! Very helpful and friendly, Lexacom makes dictation so much simpler and more efficient.
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Review by Matthew, PM in Coventry on 13th March 2015
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We have used digital dictation for years and have just had a trial with Lexacom which was very well received, much happier that Lexacom integrates with Vision. We are about to have Lexacom installed in the Practice after the trial and if the after sales service is anywhere near the service Simon Brady has given in the past few months we will be very happy.
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Review by Anne-Marie, IT Manager in Edinburgh on 13th March 2015
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Excellent service from sales to after sales service. Very friendly and helpful. Works well integrated into systmone, happy to recommend Lexacom as a digital dictation solution.
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Review by Joe, PM in Cambridgeshire on 13th March 2015
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The implementation, training and ongoing support from Lexacom has been superb.
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Review by Sally, PM in Milton Keynes on 13th March 2015
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The system works and we are far more efficient because of it. The company spent a lot of time in demonstrating the product and we were given enough time to try the system before making the decision. Overall a pleasant experience.
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Review by Krishna, PM in London on 12th March 2015
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Handy software / hardware combination. Helps speed up dictating within a consultation, but also streamlines the secretaries workflow. Good support from company. Recommended.
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Review by Simon, PM in Devon on 13th March 2015
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As a practice, we have used digital dictation for many years. We recently moved to Lexacom, having visited their stand at last year's EMIS National Conference, and haven't looked back. It fully integrates with our clinical system (EMIS Web). The GPs and secretaries find it very easy to use and from a management point of view, you can track each dictation, with a click of a button. I love the fact that you can run reports and export them to excel. Setting up new users is a breeze. The support and training we received was second to none and I can honestly say that I wish we had moved sooner.
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Review by Victoria, PM in Bolton on 10th February 2015
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Had some comments from our Doctors about Lexacom being a bit slow when it is first opened and I (secretary) have noticed that it can crash occasionally, but other than that it has been very good, very easy to use and would recommend.
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Review by Shannon, PM in Cumbria on 9th February 2015
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We have had no problems with the Lexacom system. Our secretaries and GPs are very happy with the system. We have just had a computer update to Windows 7 and had no problems resulting from the upgrade. Excellent package would recommend it.
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Review by Elaine, GP PM in Manchester on 2nd February 2015
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We started using Lexacom some months ago now, I wish we'd done it sooner! It is an excellent facility for dictation, clear, concise, easy to monitor and review. Customer service and aftercare have also been excellent. It took me some persuasion for the GPs to agree to purchase the software but now we all agree we don't know how we managed without it.
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Review by Lorraine, PM in Warrington on 2nd February 2015
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Lexacom is a very easy to use system, which helps the secretary to prioritise her workload and when working for 7 GPs is not the easiest of tasks. The Lexacom team who supply and support the system are also extremely helpful.
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Review by Jo, PM in Lancashire on 2nd February 2015
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Our secretaries and GP's all find this system easy to use and the process of dictation to finished letter is so much easier and faster since moving to the digital system from our old tape system. The ease with which secretaries can pick off the urgent letters without having to listen to full tapes is worth the switch alone but they also find the clarity of the voices on the digital system much better. we should have done this years ago.
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Review by Stephen, PM in Sheffield on 30th January 2015
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We find Lexacom is a very efficient and easy sytem to use, with excellent back-up service.
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Review by Julie , PM in Wigan on 30th January 2015
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Lexacom is excellent and I have already recommended them to another practice. Having 5 sites, this has made life so much easier, dictations received instantly.
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Review by Jane, PM in Derbyshire on 30th January 2015
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Lexacom digital dictation has improved our referral efficiencies and enabled a more steamline approach to how we manage our secretarial workload.It integrates well with SystmOne and allows visible workflow between urgent and routine referrals. Would recommend the Mobile App for home visits etc.... Using the app allows the GP to dictate the home visit to android or iphone which is safely and securely uploaded to lexacom at the practice in "real time". Would recommend Lexacom.
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Review by Sharon, PM in Tyne & Wear on 30th January 2015
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Lexacom is 10 x better than the digital dictation system that it replaced in our Practice. It integrates with EMIS Web and the sound quality is far superior. The set up process was quick and efficient. Doctors and secretaries alike are very pleased with it. Lexacom respond quickly and efficiently when support is required - though that has hardly been needed so far. I would definitely recommend this product.
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Review by Sally, Senior Administrator (IT Lead) in a GP Practice in Penrith, Cumbria on 23rd January 2015
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We invested in digital dictation in October 14 and I cant fault Lexacom. Flawless implementation, great product and five-star technical support to get our ten doctors and three secretaries up and running with new technology in next to no time. My only regret is in not doing it sooner.
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Review by Paul, PM in Southport, Merseyside on 23rd January 2015
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We have just moved over to Lexacom, the install & training was excellent, back-up & help are excellent too. We have saved secretarial time and turnaround of letters is on average less than 24 hours now. We love it. Thank you Lexacom.
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Review by Sandy, PM on Lancaster on 22nd January 2015
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Being new to GP I have been upgrading various systems and processes so when my GP's were constantly complaining about issues of wasted time and lack of reliability in our dictation equipment, I was driven to look at what other options were available. Replacing the existing dictaphones and transcriber became a difficult and costly option so I looked at digital options available. I quickly narrowed down my search to just Lexacom based on cost, reliability, and EMIS integration. Persuading my GP's on the initial cost was still a challenge. The free trial was the deal breaker. I knew digital was the way forward - the trial persuaded my GP's and I was told to keep it regardless of cost. They loved it. Not only is it quicker and easier for GP's but it has saved time for the secretary too. Added to this, the management tool is very handy to monitor workload and track current or historical dictations/referrals. Definitely no turning back here - Lexacom has been a very worthwhile investment.
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Review by James, PM in Newcastle on 10th November 2014
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Couldn't work without it!
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Review by Ben, surgery staff member in Warwickshire on 3rd November 2014
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A good friendly complany to deal with who have an excellent product.
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Review by John, PM in Newcastle Upon Tyne on 3rd November 2014
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Very good service. Excellent package! Our GP’s and Typists love it. The audit tool is brilliant for me as manager. It enables me to run audits on specific referral types and assists me with business planning etc. I have recommended it to the other surgeries within Sheffield.
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Review by Clare, PM in Sheffield on 30th October 2014
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Until earlier this year we used dictation machines. We moved over to Lexacom as our dictation machines were dated and beginning to fail. Great system. Everything can be tracked. You know where each referral is up to. No more lost dictation, no more 'its the secretary thats lost it, no, its the doctor whos not dicatated it'. It is very very easy to use - probably the best system we have purchased in order to make the running of the Practice smoother and more efficient. Would highly recommend.
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Review by Jason, PM in Manchester on 30th October 2104
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The system works really well. If I have encountered any problems the support technicians have always been very efficient and helpful. Very easy to track what has been typed and easy to see urgent referrals. Very happy with Lexacom as never used previously.
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Review by Julie, PM in Derbyshire on 30th October 2014
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This is the fourth practice where I have been involved with the installation of Lexacom and on every occasion the GPs and Secretaries have been really impressed with both the ease of use of the system and the customer service provided by the company. The product is now in its third version and the improvements made have all been excellent and added functions that the customer has wanted. Installation has been quick and easy every time and I would have no hesitation in saying that I consider it to be an excellent product, cost-effective, reliable and definately fit for purpose.
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Review by Alan, PM in Cheshire on 30th October 2014
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Very smooth installation, doctors and admin love it!
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Review by Helen, PM in Glasgow on 29th October 2014
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We took advantage of the free months trial and within the first hours we were completely happy with the product. Very easily sits alongside and interacts with current software (EMIS Web) and has made our organisation more efficient from day 1.
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Review by Paul, PM in Merseyside on 29th October 2014
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Lexacom has made the practice referral system more efficient than the old method of tapes. We can now identify the urgent and 2 week referrals instantly without fast forwarding the tape. The referrals are with the secretary at a press of a button. the reporting facilty allows us to monitor the workload and as we practice over 2 sites we no longer have to have a dedicated secretary at both sites. The mobile phone app is brilliant the GPs can work from home or the patients home and again the letters are received by the secretary within seconds.
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Review by Debbie, PM in the West Midlands on 28th October 2014
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Excellent dictation software, integrates fully with our clinical system (and also with other clinical systems on the market). It really helps us ensure we prioritise referrals and also allows us to easily track the work we are doing and referral levels. Even better, we can now use Lexacom to send dictations to 3rd parties who will type them for us when our secretary is on holiday! Excellent value - we've had Lexacom for 12 years and could not recommend it highly enough.
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Review by Rachel, PM in Warwickshire on 17th October 2014

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