Fairway Training

Training, Pensions and Payroll Services

Opening Hours: 9am - 5pm, Mon - Fri
Fairway Training provides a full range of NHS Pension Scheme related services and has a thriving & experienced Payroll Department, which processes payrolls for many GP Practices across the country, including:
• NHS Pension Training
• NHS Pension Support
• NHS Pension Administration
• Payroll Bureau Service
• Consultancy & Audit
  • Pension Services
  • Payroll Software & Services

Address:
Suite 1E, South Wing

Prospect House

Fishing Line Road

Redditch, Worcestershire

B97 6EW

Telephone:
01527 588088

Website:

Support Service

Membership at this level of service will ensure you receive adequate guidance to help with the daily/monthly and annual increasing complexities of the NHS Pension Scheme. Subscription to this service entitles you to:

Telephone Help Desk, Email Helpline, Pensions in Practice newsletters and Staff Newsletters

We will even go that ‘extra mile’ and help provide/check pay calculations as and when they are required at varying pension events, i.e. Retirements, Death in Service and Divorce cases. The newsletters are aimed at making both Management & Staff aware of ongoing important changes to the NHS Pension Scheme.

  • Fairway Training Ltd
  • Fairway Training

Payroll Service

Introduced in 2002 and incorporating both the full Payroll and Pensions function, this has developed into our most comprehensive package to date. Offering a full BACS approved Payroll Bureau and NHS Pension Scheme service; we ensure full compliance with ever changing HMRC and NHS Pension Scheme Regulations.

Specialising in GP Practice payrolls, this level of service has gone from strength to strength since its introduction and we have in excess of 500 Practices using this service. Our experienced and friendly staff, many from an NHS background, will ensure you receive a first class service, which is unique to this market sector.

Pension Administration Service

With the launch of the NHS Pension Scheme Employer’s Charter in February 2012 and the increasing complexities of NHS Pension Scheme administration, this service will ensure that your obligations under the Charter are fulfilled. Not only are all aspects of Pension Scheme administration taken care of, but both you and your staff have direct access to an assigned pension contact at Fairway Training Limited, who will be able to answer questions and ensure that your pension records are maintained to a high standard. Please note that we are an approved third party user of NHS Net enabling us to utilise Pensions Online, thus making your NHS Pension Administration virtually ‘hassle free’.

Training

Since the introduction of the NHS Pension Scheme to GP Staff in September 1997, Fairway Training Limited has provided training (often bespoke) across the UK to many Practice Managers and those responsible for the administration of the scheme. All of our courses are designed to ensure those attending leave with sufficient knowledge and confidence to make informed decisions when returning to their workplace.

There are a variety of courses on offer, including:

  • NHS Pensions - The Essentials (Full One Day Course)
  • Getting the most out of Pensions Online (1/2 Day Course)
  • Staff Presentation (2½ Hours)
  • Update Presentation (1/2 Day Course)
Official BACS Bureau Logo
Other Company Information
Email:payroll@fairwaytraining.com
Fax:01527 62400
Established:2000
UK Company Number:03963027
Recent Reviews
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Practice Manager Reviews:
Fairway Training
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Our pay roll runs like clockwork. I have an expert at hand who will enthusiastically look into an pay roll or pension queries. I am confident that my pay roll/pension data is accurate. Fairway saves me hours of work each month. I am so very lucky that Danielle looks after our pay roll.
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Review by Jane, PM in Coventry, on 10th November 2016
Fairway Training
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Having just completed the half day NHS Pension Scheme Update it's reaffirmed how excellent Fairway are. Packed with clearly presented information combined with comprehensive answers to queries and problems, we are so lucky to have access to such a professional supporting service.
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Review by Sally, Finance Manager in Norfolk on 12th December
Fairway Training
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Fairway have been excellent and very patient helping me to finalise my figures for submitting the AW8 form. I would recommend their service to anyone. Thanks especially to Stephen, much appreciate all your help.
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Review by Susan, PM in St Helens on 23rd August 2016
Fairway Training
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Marie Partridge is our primary contact here and nothing is ever too much hassle for her. She is truly a credit to the company.
I have no reasons not to recommend both her and Fairway Training.
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Review by David, Pm in Barnes on 10th August 2016
Fairway Training
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Fairway Training Payrolll services are second to none - I cannot praise Helen Deakin highly enough
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Review by Christine, PM in Surrey on 27th July 2016
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Great training provided this week by Steve, thank you.
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Review by Will, Practice Business Manager in Halifax on 23rd June 2016
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The support we get from Fairway (and Danielle in particular) is fantastic, not only for monthly payroll but also for those awkward pension queries and other pay finance forms we get. I have already moved my other Practice to Fairway and would thoroughly recommend them.
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Review by Jon, PM in Bristol on 20th April 2016
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Am most impressed at service now offered for TPP retirement calculations for members of 1995 NHS Pension Scheme. Such a responsibility in the past and if you get it wrong affects staff pension. Now feel really confident staff will be well looked after in future when their turn to retire.
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Review by Sue, GP practice in North London on 9th December 2015
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Excellent & professional service from Fairways on all things salary, benefits & NHS Pensions related. Hannah our point of contact is a pleasure to deal with.
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Review by Anne-Louise GP Practice in Buckinghamshire on 13th November 2015
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Organised a 1/2 day update for local practices. Really informative and useful. Presenter clearly very knowledgeble. Some very important tips and warnings especially about Final Pay Controls, which could land practices with huge additional pension contibution bills. I strongly recommend all practice managers get on an NHS Pension update course ASAP.
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Review by Jonathan, GP Practice in Lancashire on 7th October 2015
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I rarely need to use the helpline but when I do the service I get is second to none. I get a fast, efficient response from a very friendly team which I strongly feel is a wonderful service nowadays. Keep up the good work Fairway Training.
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Review by Kerri, PM in Southampton on 28th September 2015
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Excellent, friendly and helpful organisation. I have used Fairways for payroll and NHS pension administration for a few years now and never looked back. Our local contact Daniel is very patient and helpful. I would recommend this company to all practices.
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Review by Anna, PM in Carlisle on 12th September 2015
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We've used Fairway for our payroll and pensions processing for many years now and I cannot speak too highly of them. Expert, reliable, friendly, accommodating, I never have to worry about year end reports or how to handle a pension change. They're brilliant and excellent value for money.
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Review by Moira, PM in Somerset on 6th August 2015
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Fantastic company, always very helpful. I have just attended workshop on Essential NHS pensions and auto enrolment. Excellent.
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Review by Christine, PM in Hertfordshire on 17th July 2015
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What a fabulous service Fairway offer. Impossible to do the pension calculations without them. Debbie has been an absolute gem! We have signed up for support for many years and not had to use them but this year with 3 retirements it is every penny well spent. I cannot recommend them highly enough. Thank you so very much Debbie. You are a true star.
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Review by Sally, PM in London on 26th June 2015
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Always get a speedy reply to any queries regarding NHS pensions and it is much appreciated. In fact i couldn't do my job without them! Another great training session with Steve Partridge. Always makes it fun so we retain more of the information. Thank you so much.
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Review by Sharon, PM in Salisbury on 5th June 2015
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Many thanks to Deborah at Fairways and her patience and helpful manner. Always an excellent service from all the staff.
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Review by Anne, PM in Surrey on 8th May 2015
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We have used Fairway Training for help and advice with NHS pensions for many years. I can not praise them highly enough for the service we have received. I would recommend them to anyone without a moment's hesitation. A special thank you to Stephen who was patience itself today!
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Review by Sue, Finance Manager in Loughborough on 24th March 2015
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I have used Fairway Training for my payroll for a number of years and have found Marie to be the most efficient, knowledgeable contact I have. Nothing is too much trouble no matter what. She has also helped me avoid a few mistakes along the way. I cant speak more highly of both her and Fairway.
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Review by David, GP PM in South West London on 10th March 2015
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Outsourcing payroll has been one of the best things we’ve done – makes my life so much easier, and has reduced the dependency on me significantly – can’t think why we didn’t do this sooner. I keep telling my practice manager colleagues about it, and I know that at least one of them is on your waiting list!
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Review by Caroline, GP PM in Bedford on 2nd March 2015
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Attended a Pension Scheme Changes 2015 presentation run by Steve Partridge. Excellent easy to understand presentation covering all areas. The audience was very mixed from cleaners to GPs and the information pitched perfectly with time for questions. Who ever would have thought 2 hours of Pensions information would fly be so quickly and be so enjoyable!
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Review by Paula, PM in Derbyshire on 13th February 2015
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Good service, with a quick response from their team. I use for payroll service/tax etc.
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Review by James, PM in Cardiff on 2nd January 2015
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I attended the "All you need to know about NHS Pensions - The Essentials" that was facilitated by Steve on the 3rd December. I am new to Practice Management so wasnt aware of what I needed to do regarding new starters/leavers and also of what changes would be coming in 2015.

Steve was fantastic and explained everything in very understandable plain english! If I had been told I would have enjoyed a pensions course, I wouldnt have believed it...but I did. I feel so more confident now in what I have to do and if I get stuck, where to go. Thanks Steve for a very enjoyable day.
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Review by Kirsty, GP Practice in Huddersfield on 12th December 2014
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I have used Fairway for a number of years for numerous pension queries and have always found them to be extremely helpful and friendly. Very easy to access both via telephone and e-mail. I have managed to strike up a really good relationship with Linda over the years nd it was a pleasure to meet her earlier this year face to face at a seminar.

Over the past few days I have dealt with Stephen and Dan whilst dealing with an AW8 and have found their help second to none - thank you all for the outstanding service you provide.
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Review by Annie, Assistant PM in Torquay on 11th December 2014
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Linda came to my Surgery last week to give me some one to one training on Pension as I have just started the role of Practice Manager at Wargrave. Wow so much to take in but Linda was an excellent trainer, she constantly checked that I understood what she was explaining to me and she pitched the presentation at the right level and pace that made it easier for me to take it all in. Thank you Linda.
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Review by Josie, PM in Hereford on 8th December 2014
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I attended the NHS Pension The Essentials Course run by Linda this week. I can honestly say that it was full of very useful information. Presented in a very easy and relaxed environment where you could ask questions as and when. Linda's knowledge was second to none and she explained things in simple language which everyone could understand. I would definitely recommend this course and I have been processing Payroll and Pensions for our surgery for nine years!! Thank you just another excellent course from Fairway!
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Review by Julia, GP Finance Manager in Bristol on 8th December 2014
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Enjoyed an excellent day on "All you need to know about NHS Pensions: the essentials, including new 2015 scheme & Auto enrolment". Always useful to revisit the routine pension essentials & very helpful hand outs & explanation of new 2015 scheme implications for existing members, and of auto enrolment. Very experienced trainer with knowledge & patience to deal with our questions & issues throughout the day. Thank you Liz!
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Review by Deb, PM in Cumbria on 28th November 2014
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I switched payroll and pensions services to Fairways about 3 years ago and have received a consistently gold standard level of assistance. The team is friendly, efficient and knows what it is talking about. Cannot recommend them highly enough.
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Review by Caroline, PM in East Sussex on 27th Nov 2014
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I attended a full day pension training course in November 2014. This was the first training i had ever been given on pension training. It is ok to be able to read up about it on numerous documents and even website information, but to have actual training on it was a real bonus. Myself and i can say other practice managers were not aware of all the pension information and requirements needed before this training. I can now say that I am much more confident in being able to deal with the pension system and can only thank Fairway for the excellent training given that day. I feel that this sort of training should be rolled out in other sectors of practice management work. E-learning does not have the same delivery impact.
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Review by Trish, PM in Lancashire on 24th Nov 2014
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Pensions training, excellent and informative
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Review by Michelle, PM in Lancashire on 20th Nov 2014
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Our practice payroll has been administered by Fairway Training for just over 6 years now and I can't sing their praises highly enough.
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Review by Margaret, PM in Hampshire on 29th October 2014
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I would rate this company 10/10 for the help and assistance they have given me in administering the pension scheme. Particularly recently when I have required help with my own pension. They are so helpful and supportive and not at all judgmental of those that struggle to understand all the technical jargon associated with the NHS pension. I am so grateful that we are a member of their support service PS. Thanks particularly to Debbie for her patience and number crunching wizardry.
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Review by Susan, PM in London on 10th October 2014
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This is a very friendly company to work with. They offer invaluable help on the complexities of NHS pensions, responding quickly and taking the anxiety out of the process. Would highly recommend to any Practice. Their training courses for pension administrators is very good, with helpful handbooks.
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Review by Carolyn, PM in Bedfordshire on 26th September 2014
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I cannot rate this company high enough - nothing is ever too much trouble - they always answer emails/phone promptly and efficiently. I highly recommend them to any GP practice for Pension administration - (sadly I'm on waiting list for Payroll as they're so in demand so I can't comment on that aspect, but I'm hoping it's as good as the Pension department!)
Review by Sarah, GP Finance and IT Manager in Wiltshire on 23rd September 2014
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The Fairway Training team are absolutely wonderful. Service is always exemplary and I rely on them totally for Payroll & Pensions. A real personal service which is efficient, reliable & informative. A special 'thank you' to Dave Thorneycroft.
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Review by Marion, PM in Hampshire on 17th September
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Fairway has always provided accurate and timely support. Even when confronted with last minute changes, the staff have been unfailingly helpful and courteous.
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Review by Emily, PM in Worcestershire on 16th September 2014.
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I am very pleased with the service we receive from Fairway Training. The customer service is first class, with knowledgeable and delightful staff always on hand to assist. It is also good value for money. I'm more than happy to recommend Fairway to other practice managers.
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Review by Mark, PM in Surrey on 15th September 2014
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Have used Fairway Training for pension and payroll for over 10 years and would have no hesitation in recommending them. Everyone at Fairway is knowledgeable, friendly and reliable.
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Review by Gaynor, PM in Surrey on 15th September 2014
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I have always had fantastic service from Fairway Trading and would recommend them to anyone.
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Review by Sarah, PM in Lincoln on 15th September 2014
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I have been using Fairway Training for a long time and find their support valuable to me as a Practice Manager. When you no longer carry out the payment and processing of payoll you rely on the service more, and there hasn't been a time when I have worried about it.

At one point I could feel that Fairway was at the in-between stage of expanding, and now they've moved in to larger premises they have boldly taken that next step. I wish them all the best.
I wouldn't use another firm to handle the payroll arrangements of any Practice I worked for.
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Review by Abigail, PM in Bedfordshire on 15th September 2014
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Fairway are always approachable and nothing is too much trouble for them. Any problem you take to them or any question you have they will always take the time to speak and provide you with the answer. Training is always professional.
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Review by Pam, PM in Norwich on 15th September 2014
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Fairwy always provides a prompt and reliable service. Their knowledge and patience knows no bounds. We couldn't and wouldn't be without Fairway Training's support!
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Review by Julie, Deputy PM in Cheshire on 12th September 2014
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I cannot fault the service provided. Nothing is too much trouble. I wonder why I struggled doing this myself for so long! Thank you Fairway!
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Review by Dawn, PM in the West Midlands on 12th September 2014
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Fairway have always provided excellent support when called upon to assit with pension related queries. The taining sessions organised have always been very informative and keeps us up to date with the many changes that are happening and what we need to be considering as part of our roles.
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Review by David, PM in Essex on 12th September 2014
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Always really helpful staff and reliable, easy to follow advice.
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Review by Mike, PM in Blackpool on 12th September 2014
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Fairway always give a very personal service to a very high standard. All staff I have dealt with have been knowledgeable and nothing is ever too much trouble, especially our main contact Rik Jones. Giving Fairway our pension and payroll was one of the best decisions I have made in recent years! Thank you.
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Review by Veronica, GP Management Partner in Surrey on 12th September
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Excellent service. Knowledgeable, helpful and responsive.
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Review by Vicki, PM in the West Midlands on 16th September 2014
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I am a new Practice Manager and have needed help over the last couple of months, I have found everyone at Fairway, especially Mark to be very very helpful.
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Review by June, PM in Sidcup on 12th September 2014
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Would never manage without them in these days of increasing complexity. I thoroughly recommend Fairway Training to anyone looking for help and guidance on the NHS Pensions scheme.
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Review by Susan, PM in Surrey on 12th September 2014
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Fairway training have supported us for many years. I have found them to be quick and reliable at getting back to me when I have a query, and their training courses are invaluable.
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Review by Justine, GP Practice Deputy Manager in Kent on 16th September 2014
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Fairway Training Ltd have looked after salaries for our Practice for several years and deliver an excellent service. Their staff are very helpful and professional and extremely knowledgeable regarding both salaries and the NHS Pension Scheme. A 5 Star Service!
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Review by April, PM in Bristol on 22nd August 2014
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Fairway Training deals with our payroll and NHS pension scheme. They deliver a very professional service.
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Review by Teresa, GP Practice Manager in Stourbridge on 17th July 2014

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