The NHS Long Term Plan, published in January 2019, commits to every patient having the right to be offered digital-first primary care by 2023/24. The various commitments that make up this plan have been introduced gradually every year through the GP Contract since 2019/20, which means GP practices should, among other new requirements, now offer an…

As if practice managers didn’t have enough on their plates dealing with the coronavirus fallout, the deadline for meeting website accessibility requirements looms on the horizon. Tim Green, of specialist web developer GPsurgery.net, explains more. By 23rd September 2020 – just weeks away – all public sector organisations, including GP practices, need to meet new…

It would seem that we in the UK are in the midst of a paradigm shift when it comes to delivering primary care appointments. COVID-19 has demanded that technology plays a full part in the tackling of our patients’ diseases and ailments, and the traditional 10-minute face-to-face (F2F) consultation between clinician and patient at the…

As any new practice manager will soon discover, life is ruled by passwords. And obtaining a whole load of passwords to start working in a surgery can take a considerable amount of time. It’s not a five-minute job. Another problem is working remotely – say, from home – as many of the sites you might…

The challenges the NHS faces have been well documented – and are not something you need reminding of in this article. Faced with these problems, and working within the many constraints the service works within, it seems that the Health Secretary Matt Hancock is determined to use technology to transform services – whether those working…

(Time to read: 4 minutes) By Ben Gowland Some things feel like they’ve been around forever. I don’t remember a time when there was no TV, but my parents assure me people used to spend evenings doing things other than sitting on the sofa and flicking through channels. Hard to imagine. But then I remember…

(Time to read: 4 minutes) By Nicola Davies I’m writing this piece in a moment of solitude and reflection. No, I haven’t gone mad before you ask. I’m just taking a breather because honestly, it feels like the whole world is against me at the moment. Probably a tad over-dramatic but you know me by…