The newly updated handbook contains 45 pages filled with everything you need to ensure compliance with mandatory and role-essential training requirements. This must-have handbook covers all of the following: Training requirements Assessing learning needs Continued professional development Revalidation requirements Clinical supervision Competency frameworks Appraisals Organisation-facilitated training Leave for training Funding for training Records for training…

Right care, first time Practice managers are launching a major campaign to tackle public frustration at the delays in gaining GP appointments. The “Right Care First Time” campaign, launched by the Institute of General Practice Management (IGPM), aims to encourage patients to recognise that they may get the right care by going directly to other…

My previous Practice Index blog explored upcoming changes to flexible working legislation coming into effect on 6th April 2024. But there are other employment law changes coming soon which practices in England, Scotland and Wales should be aware of. Here’s a quick rundown of them. Introduction of statutory carer’s leave To start with, I should…

NHS England recently published a letter outlining details of the 2024/25 GP contract. Not many of us were expecting a huge windfall for practices this year, but even so, it was still a shock to find out just how little is being invested in general practice in the coming year. In this month’s podcast, I…

As April looms, practices are facing yet another squeeze on their finances; the National Living Wage (NLW) hike will come into effect soon. The 9.8% rise from £10.42 to £11.44 per hour, for anyone aged 21 and over, may not sound a lot, but as an ongoing extra cost, managers are sure to feel the…

It’s been another busy February at Practice Index. Catch up on anything you missed here… Best of our blogs I predict a riot… who’s with me? – By Paula the PM – The long-awaited GP Contract letter 2024/25 has been published. I’d like to say that I was shocked, except I’m not. What wonderful suggestions do…

Cloud phones hit practice budgets The BMA has warned that practices are facing rising costs while trying to implement cloud-based telephony. Implementation was included in the GP contract as a key factor in helping practices handle appointments. But some practices are facing huge increases in the costs of phone systems. The BMA has warned that…