Press release, 31 July 2016 Practice Index has today exposed the scale of the patient records scandal in the Sunday Times newspaper. Through releasing data from its forum and raising the voices of practice managers, Practice Index has put a spotlight on the Capita debacle that is both putting further pressure on the GP workforce…

Millions of pounds are to be pumped into general practice to implement a promised government rescue plan, it was announced yesterday. Practices facing the greatest patient pressures will get “resilience” support from a £40 million programme, NHS England announced. This will include practical help for workforce issues together with access to specialist support for HR,…

A GP practice recently hit the headlines when it refused to register a new patient. While the practice argued it was because the patient was a member of a family that had a history of being ‘difficult’, the media latched on to the story because the wannabe patient was an EU migrant. Given this story…

Patients often wait a week to see a GP – and it is likely to become routine, senior doctors have warned. The Royal College of GPs says the trend to keep patients waiting could be reversed if the government honours promises made by former Prime Minister David Cameron to invest in general practice. According to…

GP locums have reported an increase in racist incidents in the last month after the British referendum vote to quit the EU. The findings from a survey of GPs reflect other reports of an increasing rate of hate crimes since the vote. Doctors reported evidence of patients refusing to see doctors of Asian origin. Some…

GPs last week condemned the private company responsible for plans to remove patients from their practice lists. Doctors said the controversy over removals was the latest problem to arise since public sector specialists Capita took over management for a range of administrative tasks from NHS England. At the British Medical Association’s GP committee a motion of…

Four months on from the roll-out of PCSE’s outsourced medical records transfer service, the scale of the problem has been brought to light by GP practice managers via a discussion on the Practice Index Forum. As previously reported on Practice Index, the Capita calamity is causing plenty of headaches for practice managers, as well as…