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Archive | June, 2014

The NHS: It’s Really Quite Good

June 29, 2014, by in NHS 0 Comments

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With an election looming on the horizon, the NHS is once more top of the agenda. There are the ever present rumours of financial crisis, fundamental questions are being asked once again about what we want our health service to provide, and suggestions are being made. Labour health minister Lord Warren has suggested people pay…

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Handling stress on the job: does the pressure make you feel like quitting?

Practice Manager stress

Being the gatekeeper between patients and doctors is a tough job for the Practice Manager. Constrained finances typically mean there are not enough doctors to adequately meet daily demands. Additionally managing the daily expectations of patients and genuine emergencies can pile the pressure on. A job that is not always fully appreciated by the general…

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Keep Calm and Carry On: Praise For The Surgery Receptionist

June 13, 2014, by in Staff 1 Comment

Keep Calm and Carry On: Praise For The Surgery Receptionist

As a receptionist in a busy doctor’s surgery, you’ve probably worked out how to handle the stress of such an emotionally demanding job. Not only are you wonderful people sitting on the frontline for all sorts of daily abuse from irritated, uncomfortable and downright infectious patients, you’re subjected to a whole town’s worth of sniffles…

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The 7 Golden Rules For Managing Your GP Practice More Efficiently

The 7 Golden Rules For Managing Your GP Practice More Efficiently

A GP practice manager is someone who has to adapt to a whole range of different roles and responsibilities; an employee that wears many different hats. Whether you’ve been a practice manager for a month or have been in this career for years, there’s no end to the learning and progression. If you want to…

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